{"id":3676950,"url":"https://alion.io/job/creation-technologies-strategic-account-director","title":"Strategic Account Director","company":{"id":4504184,"name":"Creation Technologies","domain":"creationtech.com","url":"https://alion.io/company/creation-technologies","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":180000,"max":200000,"currency":"USD","period":"year","gross":null,"usd_annual":200000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T09:31:13Z","employer_posted_date":null,"last_verified_at":"2026-11-03T09:31:13Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"This a Full Remote job, the offer is available from: United States, Colorado (USA), Texas (USA), Washington (USA)\nIt's fun to work in a company where people truly BELIEVE in what they're doing!\nWe're committed to bringing passion and customer focus to the business.\nCreation Technologies is looking for a dynamic Strategic Account Director to lead some of our most important, high-value customer relationships and help shape the future of our business.In this highly visible leadership role, you'll do more than manage accounts. You'll serve as a trusted advisor to senior executives, uncover new opportunities for growth, and develop innovative strategies that strengthen partnerships, expand revenue, and deliver exceptional customer experiences. As the voice of the customer within Creation Technologies, you'll collaborate across the organization to turn customer priorities into impactful business solutions and long-term success.\nThis position offers the flexibility to work remotely, with travel required to engage with customers, strengthen relationships, and collaborate with internal teams.\nCandidates who currently hold an active security clearance will receive preferred consideration. Additionally, individuals with experience supporting ITAR-regulated Aerospace & Defense customers, particularly within electronics manufacturing services (EMS) or other complex manufacturing environments, are strongly encouraged to apply.\nDUTIES AND RESPONSIBILITIES include, but not limited to:\nOwn Strategic Growth Initiatives:\nInitiate enterprise-level strategic account planning and relationship development to maximize revenue and share of wallet (SOW) growth for assigned accounts.\nLeverage deep EMS industry knowledge and technical acumen to identify growth opportunities, guide solution development, differentiate Creation’s value proposition, and strengthen strategic partnerships.\nDrive Commercial Success:\nSpearhead mutually beneficial contract and pricing negotiations to maximize partnership value.\nLead commercial engagement activities, including adherence to contract terms, pricing structures and technical specifications, to optimize financial performance.\nCollaborate with DPMs and cross-functional teams to improve execution and ensure high standards of service and delivery.\nChampion the Customer Voice:\nAct as the primary customer advocate to influence internal stakeholders by ensuring responsiveness, alignment, and continuous improvement.\nOversee the collection and analysis of customer insights to develop and execute strategic initiatives that enhance service models, drive operational excellence, and strengthen long-term competitive advantage.\nFacilitate Cross-Functional Alignment:\nDrive partnerships with Operations and cross-functional teams to align customer objectives, foster accountability, and deliver integrated solutions that advance business goals.\nProactively address issues, resolve conflicts, and manage escalations to promote customer satisfaction and mitigate risks.\nManage and streamline internal reporting, including SBRs, KPIs, and pipeline updates, to promote transparency and enable strategic, data-informed decisions.\nContribute to company-wide projects, initiatives, or other responsibilities as assigned.\nQUALIFICATIONS:\nA bachelor’s degree in business, Engineering, or a related field is preferred; equivalent combinations of education and relevant experience will also be considered.\nA minimum of ten years of experience in manufacturing and program or account management is required, with a strong technical aptitude and a proven track record of success in managing strategic programs and building long-term customer relationships.\nDeep understanding of the Electronics Manufacturing Services (EMS) industry, including customer business models, market trends, pricing strategies, and supply chain dynamics.\nThe ability to translate customer goals into strategic internal action is essential, along with advanced proficiency in Customer Relationship Management (CRM) systems, Enterprise Resource Planning (ERP) tools, and the full Order-to-Cash (OTC) process.\nStrong communication skills are necessary to engage stakeholders at all levels, with the capacity to simplify complex topics and tailor messaging to diverse audiences.\nSuccess in this role also requires conflict resolution, cross-functional leadership without direct authority, and the ability to foster alignment across departments.\nA high level of technical aptitude, data-driven decision-making, and customer-centric thinking are critical.\nIn accordance with pay transparency regulations, the anticipated starting salary for this position ranges from $180k-$200k USD annually. Full-time employees are also eligible for performance-based bonuses and a range of benefits. Please note that this salary range is not guaranteed, and the final offer may vary based on experience, education, location, and shift. Additionally, the benefits and programs available may differ depending on the hire date, schedule type, and hours worked.\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!\nCreation Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.\nIf you require any accommodations to complete the application process or need the job posting in an alternative format, please email . You will be connected with our Talent Acquisition team.\nIf you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially.\nCanada: Title for the position will be in accordance with applicable national and local laws.","description_format":"text","description_chars":5978,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Contract Manufacturing"],"lifecycle":[{"event":"open","at":"2026-11-03T11:30:08Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 2 · green card filings: 2","filings_12m":2,"filings_prev_12m":2,"green_card_filings_12m":2,"median_offered_wage_usd":100000,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":30,"reasons":["seen:7","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":200000,"is_top_pay":false},"html_url":"https://alion.io/job/creation-technologies-strategic-account-director","json_url":"https://alion.io/job/creation-technologies-strategic-account-director.json","meta":{"generated_at":"2026-11-12T01:10:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2796,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4504184},"rest":"https://alion.io/mcp/rest/get_company?id=4504184"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcreation-technologies-strategic-account-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcreation-technologies-strategic-account-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcreation-technologies-strategic-account-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/creation-technologies-strategic-account-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcreation-technologies-strategic-account-director"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3676950}},{"tool":"search_jobs","arguments":{"company":"creationtech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3676950},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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