{"id":4305225,"url":"https://alion.io/job/creature-comforts-vets-patient-care-assistant-2","title":"Patient Care Assistant","company":{"id":3792277,"name":"Creature Comforts Vets","domain":"creaturecomforts.co.uk","url":"https://alion.io/company/creaturecomforts-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Healthcare","role_family":"Healthcare","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["St Albans, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T16:56:19Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-15T16:50:32Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Be part of a busy, well-loved clinic.\nSt Albans is an established clinic with a friendly, no-ego team and a loyal client base, and we're growing. As a Patient Care Assistant, you'll be at the heart of patient care every day, supporting our vets and nurses and treating every pet like your own. You'll learn from people who back you all the way, with plenty of room to build your career.\nAbout Creature Comforts\nCreature Comforts is bringing the joy back to vet care. We're a fast-growing group led by vets who know the profession inside out, right up to our co-founder and CEO, Russell. We give clinic teams the chance to help build and grow their own clinic, with the people, time and tools to do it properly. Expect well-staffed teams, capped member numbers and stunning clinics, in a warm, no-ego group where everyone belongs and every win is celebrated, big and small. We expect a lot, we'll back you all the way, and we make every day fun.\nHow we're different\nBuild something that's yours: grow an established clinic and run it like it's yours, building on a loyal client base and community.\n\nRoom to grow: career progression with no ceiling, and hands-on learning from industry leaders along the way.\n\nTime to do it properly: every role works to the top of its qualification, with clear goals and the time, tools and tech to reach them.\n\nWhat you'll be doing\nKeeping every patient safe, comfortable and well cared for\n\nFeeding, watering, grooming and exercising patients in line with their care plans\n\nProviding basic medical care under supervision, including giving medications as directed\n\nKeeping inpatient areas clean and hygienic, and consult rooms fully stocked\n\nSupporting vets and nurses with clinical procedures\n\nHandling client enquiries, appointments, payments and records with care\n\nHelping create a calm, comfortable environment for patients\n\nCovering occasional Virtual Care shifts by chat and phone, scheduled in advance, from home or the clinic\n\nAbout you\nExperience handling animals, and a good understanding of animal behaviour and husbandry\n\nFive GCSEs at grade 4/C or above, including English Language, Science and Maths, or an accepted alternative such as a Veterinary Care Assistant Certificate\n\nA caring, positive attitude and a calm manner with anxious pet owners\n\nA team player who follows written and spoken instructions carefully\n\nGood communication skills and good initiative\n\nFlexible about working patterns, including occasional Virtual Care cover\n\nNice to have: previous animal-related or customer-facing work, familiarity with veterinary terms, and good computer skills\n\nWhat's in it for you\nEveryone at every level will have the opportunity to share in the success of Creature Comforts\n\nA competitive reward package and career progression, as we grow across London and beyond\n\n200 hours' annual leave plus bank holidays, and your birthday off after one year's service\n\nFree pet membership, plus 35% staff discount\n\nMedicash health cash plan\n\nEnhanced maternity, adoption and paternity pay\n\nEmployee Assistance Programme and Mental Health First Aiders\n\nCycle to Work Scheme\n\nSalary sacrifice pension (5% employee, 3% employer)\n\nMonthly peer recognition schemes and celebrating clinic milestones\n\nRegular team and company social events\n\nFree snacks and lunch in clinic\n\nReady to apply?\nIf this sounds like your kind of clinic, we'd love to hear from you.\nEqual opportunities\nAt Creature Comforts, we believe the best teams are built from diverse perspectives, backgrounds and experiences, and we actively encourage applications from people of all backgrounds. We do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.","description_format":"text","description_chars":3784,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-11-14T06:42:20Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":27,"reasons":["conf:10","win:early"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/creature-comforts-vets-patient-care-assistant-2","json_url":"https://alion.io/job/creature-comforts-vets-patient-care-assistant-2.json","meta":{"generated_at":"2026-11-15T22:03:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17609,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3792277},"rest":"https://alion.io/mcp/rest/get_company?id=3792277"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcreature-comforts-vets-patient-care-assistant-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcreature-comforts-vets-patient-care-assistant-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcreature-comforts-vets-patient-care-assistant-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/creature-comforts-vets-patient-care-assistant-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcreature-comforts-vets-patient-care-assistant-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4305225}},{"tool":"search_jobs","arguments":{"company":"creaturecomforts.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4305225},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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