{"id":2198122,"url":"https://alion.io/job/credence-it-system-administrator-journeyman","title":"IT System Administrator, Journeyman","company":{"id":3864336,"name":"Credence","domain":"credence.ai","url":"https://alion.io/company/credence-4","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":83,"open_postings":12,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-28T05:59:10Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hampton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":105000,"currency":"USD","period":"year","gross":null,"usd_annual":105000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Unix","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-09T20:14:21Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-28T11:28:22Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Overview\nJoin a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose.\nWe’ve been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges.\nCredence has an immediate need for an IT System Administrator at the journeyman level supporting our Air Combat Command (ACC) Intelligence Directorate (A2) program out of Langley AFB, VA.\nThis position will be supporting A21.\nResponsibilities include, but are not limited to the duties listed below:\nProvide life-cycle maintenance, logistics, and mission-critical technical support for fielded C2/C4I assets operating on NIPRNet, SIPRNet, JWICS, and other military networks.\nSupport workstations, laptops, monitors, printers, network infrastructure, servers, SIPR and JWICS VTC systems, desktop VTC systems, SAN/NAS platforms, and mobile devices across nine ACC A2 work centers at Langley AFB.\nPerform preventive and remedial maintenance in accordance with Original Equipment Manufacturer (OEM) recommendations and specifications.\nPurchase, maintain, and manage spare parts and materials inventory using commercial or Government sources, as needed.\nTrack and use warranties to maintain more than 900 assets.\nShip and receive assets through commercial and military channels, including completing bills of lading and verifying delivery.\nInstall, de-install, relocate, upgrade, and configure hardware and software.\nCreate, install, and remove cabling and supporting infrastructure, including raceways and conduit, in coordination with MAJCOM or Air Force Network Operations (AFNETOPS) representatives.\nRecommend locations and configurations for new installations and system reconfigurations.\nCreate and update diagrams and documentation supporting Information Assurance (IA), Configuration Management, and Government requirements for eight or more secure work centers.\nPerform and maintain change control, configuration management, and associated documentation.\nCoordinate configuration and IA changes with host-base communications squadrons or supporting agencies, the base Cyberspace Systems Integrator (CSI), AFNETOPS, and other controlling organizations.\nDocument and provide lessons learned and best practices.\nProvide familiarization and on-the-job training on C4I hardware maintenance and interconnectivity to active-duty and civilian personnel, typically quarterly.\nPerform checklist-based system administration duties, including operating system support, client software installation, patching, and driver installation, while deferring matters requiring System Administrator judgment to assigned administrators.\nPerform basic network administration needed to install and troubleshoot IP-based assets, including IP configuration and connectivity troubleshooting.\nAssist with Government accountability inventories and preparation of outdated equipment for Defense Reutilization Management Office (DRMO) processing.\nManage internal network devices and coordinate problem resolution with network service providers.\nTroubleshoot and remediate failures on IP-based networks.\nOperate NSA-approved network encryption devices, storage area networks, network-attached storage, and related network infrastructure.\nAdminister Windows- and Unix-based servers and workstations at the operating system and application levels in physical and virtual environments.\nSupport installed mission applications through updates, releases, patches, and Time Compliant Network Orders (TCNOs).\nMaintain and review system audit logs for failures, failure prediction, and IA accountability.\nCreate, manage, schedule, and test system backups in accordance with approved plans.\nPerform basic database maintenance in accordance with an AMIC COR-approved plan and schedule.\nImplement and follow IA policies and procedures in compliance with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) and AFNETOPS directives.\nAccept and complete approximately 2,000 trouble tickets quarterly for supported applications.\nManage OEM software support for C2 and Intelligence Systems.\nServe as the central point of contact for the operation and maintenance of point-to-point and multipoint audio and video conferencing hardware and software.\nCoordinate special VTC equipment and room configurations with users and remote-site facilitators.\nExplain VTC settings and options and provide remote and on-site training to room facilitators, conference participants, and equipment users.\nMaintain, troubleshoot, and remediate VTC suites; conduct quarterly test calls; and support all VTC equipment and peripheral devices.\nEngage enterprise VTC technical support and assist with advanced troubleshooting when needed.\nLoad and configure VTC software applications and troubleshoot connection anomalies to ensure optimal operation and immediate problem resolution.\nLead and manage directorate Information Technology Equipment Custodians (ITECs).\nMaintain accountability for assets listed on the assigned Asset Information Management (AIM) account in accordance with applicable Department of the Air Force guidance.\nMaintain accurate asset records, conduct quarterly AIM inventories, and prepare outdated equipment for DRMO processing each quarter.\nTrain directorate ITECs on established inventory and DRMO procedures at least semiannually.\nInterface professionally with Government personnel at all levels of command while maintaining high-quality service and customer support.\nRequirements\nMust have an active Top Secret security clearance with Sensitive Compartmented Information (TS/SCI) eligibility. \nMust have three (3) to ten (10) years of experience and a BA/BS or MA/MS degree. A Journeyman labor category typically performs all functional duties independently. \nCurrent DoD 8570/8140 Information Assurance Technical (IAT) Level II certification.\nDemonstrated knowledge of and experience with IT maintenance, logistics, and life-cycle support for Government networks, C2/C4I assets, and VTC systems.\nExperience installing, upgrading, administering, and troubleshooting hardware, operating systems, client software, servers, network devices, and mission systems.\nExperience resolving equipment, network, and mission-system interoperability issues.\nExperience managing IT assets, inventories, warranties, configuration records, and equipment accountability throughout the system life cycle.\nWorking knowledge of Windows- and Unix-based environments, IP networking, physical and virtual systems, SAN/NAS platforms, and secure network operations.\nAbility to comply with DISA STIGs, AFNETOPS directives, Information Assurance requirements, configuration-management processes, and applicable Department of the Air Force asset-accountability guidance.\nAbility to coordinate effectively with Government personnel, communications squadrons, cyberspace integrators, network service providers, OEM support organizations, and other mission partners.\nWhy This Role Matters\nReal-World Impact -Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being.\nGrowth-Oriented Environment -Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices.\nCulture of Empowerment -You’ll be part of a team that values innovation, trust, collaboration, and mission success.\nSalary Range: $90,000- $105,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, skills, and overall qualifications.\nPlease join us, as together we build a better world one mission at a time powered by Technology and its People!\nBenefits\nHealth Care Plan (Medical, Dental & Vision)\nRetirement Plan (401k)\nLife Insurance (Basic, Voluntary & AD&D)\nPaid Time Off (Vacation, Sick & Public Holidays)\nFamily Leave (Maternity, Paternity)\nShort-Term & Long-Term Disability\nTraining & Development","description_format":"text","description_chars":8439,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["401k plan","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["National Security","Information Security","IT Consulting & Digital Transformation","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-10-09T20:14:21Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.589,"p_room":0.9,"age_days":18,"expected_fill_days":37,"reasons":["conf:4","stale_co","velocity","win:mid"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":105000,"is_top_pay":false},"html_url":"https://alion.io/job/credence-it-system-administrator-journeyman","json_url":"https://alion.io/job/credence-it-system-administrator-journeyman.json","meta":{"generated_at":"2026-10-28T15:06:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20484,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3864336},"rest":"https://alion.io/mcp/rest/get_company?id=3864336"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcredence-it-system-administrator-journeyman"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcredence-it-system-administrator-journeyman"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcredence-it-system-administrator-journeyman"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/credence-it-system-administrator-journeyman\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcredence-it-system-administrator-journeyman"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2198122}},{"tool":"search_jobs","arguments":{"company":"credence.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2198122},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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