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Salary
$71k – $168k per year (Estimated)
Location
In office
Seniority
Principal · 12+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Credence is a health insurance provider based in Birmingham, Alabama, and was launched in 2021 as a brand of Blue Cross and Blue Shield of Alabama. The company provides comprehensive medical, dental, and prescription drug coverage plans specifically designed for large employer groups and their employees. Operating as an independent licensee of the Blue Cross and Blue Shield Association, it offers members access to a nationwide network of healthcare providers and digital tools for managing benefits.

Overview

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 13 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence has an immediate need for an Operations Analyst B-52 Div (WBD) at the senior level who will be primarily responsible for supporting the B-52 Stratofortress Division (AFLCMC WBD) at Wright Patterson AFB, OH.

The B-52 Stratofortress division protects our nation by modernizing and sustaining the B-52 fleet and ensuring continued AF power projection. With a 60-year history as the backbone of the nation’s nuclear deterrence operations, the current fleet of 76 B-52H aircraft is capable of deploying the widest array of weapons in the U.S. inventory and supports multiple combatant command operations. This division provides world-class expertise and technical services, ensuring the operational safety, suitability, and effectiveness of war-winning capabilities. It also maintains the airworthiness of the B-52 Stratofortress throughout its projected service life, which extends to 2050.

Responsibilities include, but are not limited to the duties listed below

  • Provide overall division support for administrative functions, DTS, special projects, awards, training, and other non-acquisition support functions.
  • Advise senior leaders, supervisors, and managers on special projects support.
  • Independently perform research and advise on a variety of issues of a sensitive nature that concern policies and procedures and related legal, regulatory, and contractual requirements.
  • Review draft regulations, directives, and other guidance and prepare recommendations and comments reflecting impact on local policy or practices.
  • Collect and/or measure various division requirements defined by the Government.
  • Review and interpret data collected by other project members for accuracy and consistency with policy, procedures and customer objectives.
  • Serve as a PM for special studies, initiatives, and projects as defined by senior leadership.
  • Complete special projects reports in directed format to provide insight to the divisions, and branches.
  • Develop and present briefings and reports on studies/project status, findings, and/or recommendations to senior functional managers and upper management.
  • Participate in discussions and meetings or serve on panels or committees, and provide written reports and/or briefings outlining findings and recommendations.
  • Provide rationale to management while coordinating with activities across multiple directorates, organizations, Centers, MAJCOMs, and HQ USAF.
  • Present clear, concise and well-structured presentations, oral or in writing, that address the designated issues.
  • Consider the composition of the audience, knowledge level, and desired outcome when composing the material.
  • Identify problems, both in broad and detailed terms, and attempt to resolve conflicts in a timely manner through discussions with responsible members in a meeting or working group.
  • Assist in establishing and maintaining master files and file plans of program data (both classified and unclassified), to facilitate tracking and resolution of issues associated with operations.
  • Assist in retrieving data/information in the form of queries and reports; assist in the maintenance of tracking systems for identifying deficiencies, recommending corrective actions/closures, and preparing documentation for Government review and approval.
  • Assist in performing self-inspections and present detailed and comprehensive reports with any corrective actions taken or required.
  • Ensure complete and quality resolution of discrepancies.
  • Assess and revise policies and procedures as needed to find ways to improve quality, timeliness, and efficiency of work.
  • Assist in processing nomination packages for quarterly/yearly recognition programs and special trophies.
  • Assist in processing monetary and honorary recognition packages.
  • Provide instructions and training to staff members and action officers on procedures for proper submission and tracking of staff packages in SharePoint and the TMT systems.
  • Responsible for tracking division suspenses, eSSS, staff packages, operating instructions, and various correspondence.
  • Support special projects and initiatives and perform special assignments. This support includes identifying the need for special projects and initiating milestones and goals.
  • Evaluate reports by analyzing facts and performing appropriate research and prepare detailed responses.
  • Support administrative tasks as necessary to support division functions. These tasks include: tracking manning and preparing charts; data entry functions; integrating information into required reports; generation and maintenance of requirements, files, forms and established file plans; processing mail (receive, sign for, and distribute unclassified mail, and access, store, and handle classified material as required); preparing correspondence; management and operation of office equipment.
  • Assist with ordering of office supplies by gathering requests from customers, preparing, and itemizing various lists of supplies/equipment to be ordered by the Government.
  • Responsible for the administration for travel orders and vouchers for the division.
  • Maintain a working knowledge of the JTR, DoD FMR, and DTS WPAFB business rules.
  • Accomplish CONUS and OCONUS travel preparation in support of program meetings, reviews, audits and other activities held at USG and Contractor facilities.
  • Update and train all division personnel on the usage of DTS.
  • Assist in maintaining and creating member travel authorizations, orders, and vouchers as needed.

Requirements

  • Clearance: Secret
  • Master’s or Doctorate Degree in a related field and ten years of experience in the respective technical / professional discipline being performed, five years of which must be in the DoD or
  • Bachelor’s Degree in a related field and 12 years of experience in the respective technical/professional discipline being performed, five of which must be in the DoD or
  • Fifteen 15 years of directly related experience with proper certifications as described in the PWS labor category performance requirements, eight of which must be in the DoD.
  • Working knowledge of the following systems/processes, including, but not limited to: AFRIMS, DTS, SOCCER, ETMS2(TMT),, MICT, and PMRT
  • Experience with DTS and shall remain current on all DTS changes

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development

Please join us, as together we build a better world one mission at a time powered by technology and its people!

#veteranemployment #militaryspouse #milspouse #hireavet #militaryveteran #militaryfriendly #transitioningmilitary #veterans #militarytransition #militaryfamilies #msep #militarytocivilian #military #federalcontractingjobs #defensecontracting #defenseindustryjobs

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