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Salary
$97k – $207k per year (Estimated)
Location
In office
Seniority
Senior
Employment
Full-Time
Overview
Company
Impact
Profile match
Credence is an American company that builds technology and analytics products for the health insurance and benefits industry, covering claims processing, member engagement, provider data and payment integrity. Its customers are payers and benefit administrators who run on ageing core systems they cannot easily replace, so much of the work involves building modern interfaces and analytics around systems that remain in place. Based in Birmingham, Alabama, it recruits engineers, analysts and healthcare data specialists, and its demand is driven by regulatory change in American health coverage as much as by commercial competition.

Overview

This role is being passively advertised to build a pool of qualified candidates for future openings as they become available.

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence has an upcoming need for an Operations Intelligence Support Analyst to provide Advisory and Assistance Services (A & AS) and deliverables in support of the 9AF (AFCENT) Intelligence Directorate (9AF (AFCENT)/A2) Directorate mission in the United States Central Command (USCENTCOM) area of responsibility (AOR) and Shaw Air Force Base (AFB), SC.

Responsibilities include, but are not limited to the duties listed below:

  • Provide expert analytic support to Open Source Analysis. Lead/manage the systematic collection of publicly available information (PAI) in the USCENTCOM AOR across subject areas to meet client needs.
  • Provide senior analytical advising for military and DoD civilian personnel. Ad Hoc/anticipated products relating to this subtask include: Briefings, Tipper Reports, PowerPoint presentations, OSINT summary reports, Social Media Roll ups.
  • Develop strategies and plans for the collection of PAI in response to intelligence gaps, including the tools and methodologies needed to accomplish the task.
  • Develop, acquire, evaluate, and implement PAI collection tools and methodologies, metadata schema, or other information discoverability processes.
  • Lead the integration of intelligence data and information, analyze, and produce open-source intelligence in response to Priority Intelligence Requirements (PIR) on political, military, economic, social, criminal, and counterterrorism issues.
  • Provide PAI research support to long-term, deliberate intelligence products.
  • Provide expert written and verbal translation support to the 9AF (AFCENT)/A2 mission across USCENTCOM AOR subject areas to meet client needs.
  • Apply knowledge of AOR history, local customs, and current events in targeting, assessment, and trend analysis processes.
  • Utilize open source tools, provide near real- time threat warning based on client's criteria, including Essential Elements of Information (EEI) and Commander's Critical Information Requirements (CCIR).
  • Serve as 9AF (AFCENT)'s focal point for subject matter expertise on current and emerging PAI technologies and tactics, techniques, and procedures.
  • As directed, leverage all formal and informal analytic exchanges, as well as training opportunities, in order to foster peer-to-peer collaboration, ensure thorough vetting of products, and deliberately pursue/maintain acuity on essential elements of tradecraft.
  • Maintain coordination/collaboration, critical to mission success, with outside entities, including, but not limited to, the National Command Authority; national, international, and service intelligence centers; combatant commands; air components; and wing intelligence.
  • Maintain specialized intelligence and operations community accesses pertinent to functional area in order to enhance situational awareness and planning support, including, but not limited to, Alternate Compensatory Control Measures (ACCM).
  • Utilize optional ancillary software and services provided by Credence and approved by the Government, such as Artificial Intelligence (AI) enabled translation tools, to aide in execution of assigned tasks to increase capability/capacity

Requirements

Education, Requirements and Qualifications:

  • Bachelor’s Degree or eight (8) years’ direct relevant intelligence analysis experience
  • Minimum eight (8) years’ analytical experience at the tactical/operational level within DoD or equivalent Government agencies
  • Former MOS 35F, 350F, 18F, 35D, 34A, or equivalent such as USMC - 0204, 0210, 0211 -
  • Counterintelligence/Human Intelligence (CI/HUMINT) Specialist, 0231 Intelligence Specialist, U.S. Navy - Navy Intelligence Specialist, USAF -1N7X1 Human Intelligence Specialist, 1N4X1 Intelligence Fusion Analyst, 1N0X1 All Source Intelligence Analyst
  • Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development
  • Familiar with and capable of using social media platforms
  • Be capable of effectively operating as a member of an analytical team in support of Combined Joint Operating Area (CJOA)-I requirements
  • Be able to travel to CJOA-C in order to provide/receive training
  • Briefing skills to include the ability to clearly articulate information
  • Language Enabled based on current or emerging needs of assigned unit - Farsi- independently tested to ensure ability to listen, read, write and translate in accordance with either
  • DPLT or ILR) level 2/2 based on assigned unit needs
  • Open Source (OS) 1 training and Introduction to Middle East Cultural Study (Computer Based Training Course) required. If not completed previously, must be completed three months after employment start. Cost will be covered by 9AF (AFCENT)

Working Conditions and Physical Requirements:

Job may require the employee to be:

  • In a stationary position 50% of the time
  • Able to ascend/descend stairs as required
  • Able to move equipment not to exceed 25 lbs. as needed
  • Willingness to travel if required.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
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