{"id":305631,"url":"https://alion.io/job/credence-servicenow-architect","title":"ServiceNow Architect","company":{"id":3864336,"name":"Credence","domain":"credence.ai","url":"https://alion.io/company/credence-4","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":80,"open_postings":15,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tysons, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":170000,"max":220000,"currency":"USD","period":"year","gross":null,"usd_annual":220000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"API Gateway","optional":false},{"name":"BPMN","optional":false},{"name":"Incident Management","optional":false},{"name":"JavaScript","optional":false},{"name":"MS SQL","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-07-27T00:00:00Z","employer_posted_date":"2026-07-27","last_verified_at":"2026-11-09T15:13:02Z","board_verified":true,"closed_at":null,"days_open":105,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":105},"description":"At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, secure cloud, digital transformation, and advanced intelligence capabilities, to the largest defense, health, and international development federal organizations. Through partnership and trust, we increase mission success for warfighters and secure our nation for a better future. We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.\nCredence has an immediate need for a ServiceNow Architect who will be responsible for providing the overall guidance and structure for architecting, implementing, and maintaining innovative solutions and approaches. This position supports technical solution and development / implementation of solutions that leverage the OOTB ServiceNow modules and/ or scoped to migrate legacy applications to the DLA Enterprise ServiceNow platform.\nResponsibilities:\nEnsure all designs created by different teams aligns with the architecture principles of ServiceNow and should be reusable, reliable, and adaptive.\nAct as the technical gateway between the initial designs agreed through to the delivery cycles with the project managers, business analysts, and developers.\nProviding insight and expertise into the ServiceNow platform capabilities and roadmap.\nExperience as a Business Architect for development and implementation projects\nExperience performing ServiceNow analysis, architecture, and application development or similar responsibility.\nHands-on experience with ServiceNow components, such as Predictive Intelligence, Change Management, Customer Service Management (CSM), Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc.\nProficient with business rules, client script, UI policies, UI actions, script includes, flow designer, notifications.\nProvide presentation to senior stakeholders on the solution approaches and roadmaps.\nEnsure that the platform capabilities are efficiently and effectively utilized to drive expected business outcomes.\nRequirements elicitation, design, development, testing, training, and implementation support\nManaging the ServiceNow solution design, development, testing, and go-live support.\nUnderstanding the business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.\nWorking with project resources to define sustainment governance and processes as part of operational transition.\nWorking with technical subject matter experts (SMEs) to identify and refine data requirements.\nProvide guidance to convert requirements into design and migration steps.\nWorking with customer SME’s and senior leadership to ensure systems requirements are met.\nFosters a customer-focused environment.\nCommunicates effectively through presentations to a wide variety of audiences at all organizational levels.\nEliminates obstacles, gets results that have a clear, positive, and direct impact on business performance. Drives the organization to achieve results.\nDisplays and lives collaborative leadership by inviting varied perspectives to discussions.\nGood problem solver and out of the box thinker.\nFamiliarity with systems integration utilizing web services and other web-based technologies.\nPrior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production.\nProficient in JavaScript, HTML, CSS, XML\nRequirements\nMust be a US citizen with the ability to obtain a successful DoW Secret clearance is required for consideration.\nBachelors of Science in Computer Science, Information Systems, Engineering, Business or related discipline is required or ten (10) yrs work experience in similar field.\nFive (5) years total work experience\nServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications required.\nStrong understanding of ServiceNow's architecture, data model, and core concepts.\nExperience with application programming interfaces (APIs) in a ServiceNow platform in order to support Low-Code/No-Code Development.\nKnowledge of configuring ServiceNow to receive requests from the API Gateway, including the correct HTTP methods (GET, POST, PUT, DELETE) and response handling.\nExperience developing application/process automation software based on BPMN models, experience using software tools such as Java, Javascript, Salesforce, etc. with Oracle or Microsoft SQL Server databases.\nExperience in agile and hybrid low-code application development using ServiceNow Agile 2.0 for user story task management.\nSalary Range: $170,000 - $220,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications.\nBenefits\nHealth Care Plan (Medical, Dental & Vision)\nRetirement Plan (401k, IRA)\nLife Insurance (Basic, Voluntary & AD&D)\nPaid Time Off (Vacation, Sick & Public Holidays)\nFamily Leave (Maternity, Paternity)\nShort Term & Long Term Disability\nTraining & Development\nWellness Resources","description_format":"text","description_chars":5408,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["401k plan","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","Information Security","IT Consulting & Digital Transformation","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-09-05T15:28:23Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 3 · green card filings: 1","filings_12m":3,"filings_prev_12m":8,"green_card_filings_12m":1,"median_offered_wage_usd":131250,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":3}],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.479,"p_room":0.28,"age_days":105,"expected_fill_days":33,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":220000,"is_top_pay":true},"html_url":"https://alion.io/job/credence-servicenow-architect","json_url":"https://alion.io/job/credence-servicenow-architect.json","meta":{"generated_at":"2026-11-09T15:28:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21919,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3864336},"rest":"https://alion.io/mcp/rest/get_company?id=3864336"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcredence-servicenow-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcredence-servicenow-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcredence-servicenow-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/credence-servicenow-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcredence-servicenow-architect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":305631}},{"tool":"search_jobs","arguments":{"company":"credence.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":305631},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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