{"id":1760009,"url":"https://alion.io/job/credpal-telesales-executive","title":"Telesales Executive","company":{"id":177265,"name":"CredPal","domain":"credpal.com","url":"https://alion.io/company/credpal","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lagos, Nigeria"],"countries":["NG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-10-03T12:23:32Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-22T23:32:02Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"CredPal is a leading financial technology company that offers a comprehensive range of financial solutions, including credit cards and investment opportunities, to empower individuals. Our mission is to revolutionize access to credit and investment, enabling individuals to take charge of their financial well-being.\nJob Title: Telesales Executive\nJob Type: Full Time/Hybrid\nLevel: Junior - Mid\nPurpose Statement\nWe are seeking a highly driven and commercially minded Telesales Executive - Wealth to support the growth of CredPal’s wealth and investment business.\nThe role will be responsible for identifying, engaging, and converting prospective investors, while also re-engaging churned and inactive customers to drive renewed investment activity. You will guide customers through available investment opportunities, build strong investor relationships, drive fund mobilisation, and support retention, renewals, and repeat investments.\nThe successful candidate will be target-driven, persuasive, relationship-focused, and comfortable engaging both new and existing customers on financial and investment products in a fast-paced fintech environment.\nResponsibilities\nInvestment Mobilisation: Drive inflows by actively selling CredPal’s approved wealth and investment products to prospective, existing, and returning customers.\n\nOutbound Sales: Engage prospects through calls, WhatsApp, email, referrals, and other approved channels to generate and convert investment opportunities.\n\nChurned Customer Reactivation: Proactively contact churned, inactive, and lapsed customers to understand reasons for disengagement and drive reactivation, renewed funding, and repeat investment.\n\nLead Generation: Source, qualify, and nurture prospective investors through customer databases, referrals, campaigns, networking, and targeted outreach.\n\nInvestor Conversion: Own prospects through the full sales journey, from initial engagement and qualification to onboarding, funding, and successful investment placement.\n\nInvestor Relationship Management: Build and maintain strong relationships with investors to encourage retention, renewals, referrals, and repeat investments.\n\nNeeds Assessment: Understand each investor’s financial objectives, liquidity needs, and investment preferences and recommend suitable approved products.\n\nTarget Achievement: Consistently meet and exceed assigned mobilisation, conversion, reactivation, retention, and revenue targets.\n\nObjection Handling: Address investor concerns professionally, communicate product benefits and terms clearly, and move qualified prospects toward conversion.\n\nPipeline Management: Maintain a healthy pipeline of prospects, active investors, churned customers, and renewal opportunities with clear follow-up actions.\n\nRenewals & Retention: Proactively engage investors approaching maturity and support reinvestment, renewal, and retention efforts.\n\nCRM & Reporting: Maintain accurate records of investor interactions, follow-ups, conversions, churn reasons, reactivation status, funding status, and sales activity.\n\nCampaign Execution: Support investment campaigns, churn-win-back campaigns, promotions, product launches, and other wealth mobilisation initiatives.\n\nMarket Intelligence: Provide feedback on investor preferences, churn reasons, objections, competitor offerings, pricing, and market trends.\n\nCross-Functional Collaboration: Work closely with Wealth, Finance, Operations, Product, Marketing, and Customer Experience teams to resolve investor issues and improve conversion and retention.\n\nProduct Knowledge: Maintain strong knowledge of CredPal’s wealth products, rates, tenors, processes, and investor value propositions.\n\nCompliance: Ensure all investor engagements and sales activities comply with internal policies, regulatory requirements, and responsible-selling standards.\n\nRequirements\nBachelor’s degree in Business Administration, Marketing, Finance, Economics, or a related field.\n\nMinimum of 2 - 4 years of experience in telesales, investment sales, wealth management, banking, fintech, or financial services.\n\nProven track record of meeting and exceeding sales, mobilisation, or revenue targets.\n\nStrong experience in outbound calling, lead conversion, customer retention, and reactivation of inactive or churned customers.\n\nGood understanding of investment products, customer onboarding, renewals, and relationship management.\n\nExcellent communication, persuasion, negotiation, and objection-handling skills.\n\nStrong customer relationship and follow-up skills with the ability to manage multiple prospects and investors.\n\nExperience using CRM tools and maintaining accurate sales and customer records.\n\nStrong commercial awareness and ability to identify opportunities for repeat investments, renewals, and referrals.\n\nTarget-driven, resilient, proactive, and comfortable working in a fast-paced sales environment.\n\nGood attention to detail and ability to communicate financial products clearly and responsibly.\n\nExperience in fintech, wealth management, investment sales, or financial services is strongly preferred.\n\nBenefits\nCompetitive salary and performance-based incentives.\n\nHybrid work arrangement with flexibility.\n\nCareer growth and professional development opportunities.\n\nExposure to wealth management, investment products, and high-impact fintech operations.\n\nOpportunity to work with innovative financial products and digital technologies.\n\nCollaborative and inclusive work culture that encourages growth and continuous learning.\n\nSupportive and approachable management team committed to your success.","description_format":"text","description_chars":5588,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Hybrid work","Professional development"],"hiring_locations":[{"name":"Nigeria","iso":"NG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Buy Now, Pay Later"],"lifecycle":[{"event":"open","at":"2026-10-03T12:23:32Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.81,"p_room":0.75,"age_days":18,"expected_fill_days":24,"reasons":["conf:1","velocity","win:late","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/credpal-telesales-executive","json_url":"https://alion.io/job/credpal-telesales-executive.json","meta":{"generated_at":"2026-10-23T03:45:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6114,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":177265},"rest":"https://alion.io/mcp/rest/get_company?id=177265"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcredpal-telesales-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcredpal-telesales-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcredpal-telesales-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/credpal-telesales-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcredpal-telesales-executive"}]}