{"id":4120741,"url":"https://alion.io/job/crelan-change-release-manager","title":"Change & release manager","company":{"id":1906606,"name":"Crelan","domain":"crelan.be","url":"https://alion.io/company/crelan","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brussels, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"GitHub","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Jira","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-07-14T00:00:00Z","employer_posted_date":"2026-07-14","last_verified_at":"2026-11-12T06:12:52Z","board_verified":true,"closed_at":null,"days_open":121,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":121},"description":"Werken bij CrelanalsChange & release manager\nWat verwacht Crelan van jou?\nAls Change & Release Manager zorg jij ervoor dat wijzigingen en releases binnen onze IT-omgeving gecontroleerd, efficiënt en met minimale impact op de dienstverlening worden uitgerold. Je combineert procesmatig inzicht met sterke coördinatievaardigheden en hebt een directe impact op de stabiliteit, kwaliteit en betrouwbaarheid van onze IT-services.\nIn deze rol werk je nauw samen met diverse IT-teams en stakeholders en speel je een sleutelrol in het waarborgen van een stabiele, veilige en toekomstgerichte IT-werking.\nJouw verantwoordelijkheden:\nChange Management (ITIL)\nMee het end-to-end change managementproces vormgeven en opvolgen\nBeoordelen, prioriteren, goedkeuren en opvolgen van RFC’s (Requests for Change)\nDe Change Advisory Board (CAB) organiseren en mee aansturen\nRisico’s en impact helder inschatten voor systemen, processen en dienstverlening\nBewaken van change-compliance en documentatie\nRelease Management\nReleases en deployments plannen, coördineren en in goede banen leiden\nMee bouwen aan gestroomlijnde en schaalbare releaseprocessen en procedures\nAfstemmen met development-, test- en operationele teams\nEvalueren van releases (post-implementation reviews) en identificeren van verbeterpunten\nProcesverbetering en governance\nActief bijdragen aan de verdere maturiteit van change en release management\nRapporteren over change-succesratio’s, incidenten en KPI’s\nOpstellen en bewaken van procedures en policies\nVlot schakelen met stakeholders uit zowel business als IT\nJe hebt een bachelor of master in IT, of gelijkwaardige ervaring\nJe brengt minstens 3 tot 5 jaar relevante ervaring mee in change-, release- of service management\nJe hebt ervaring met ITSM-tools zoals ServiceNow en Jira\nErvaring met GitHub\nJe combineert sterk analytisch inzicht met een goed gevoel voor organisatie en prioriteiten\nJe communiceert helder, werkt verbindend en weet anderen mee te krijgen\nStressbestendig, proactief en oplossingsgericht\nBereidheid om, indien nodig, ’s avonds of in het weekend te werken voor opvolging van kritische wijzigingen en releases\nExtra troeven\nITIL-certificering\nErvaring met DevOps- en Agile-omgevingen\nKennis van CI/CD-pipelines\nWij bieden jou…\nOnze medewerkers zijn de motor van onze bank. Zij maken het verschil, elk met zijn/haar talenten. Jij wil vooruit en wij ook, dus waarom niet samen?\nWat mag je precies van ons verwachten?\nEen aangename werkomgeving, met kantoren in Anderlecht en Berchem (Antwerpen), waar professionele groei, autonomie in uw job en een persoonlijke aanpak centraal staan.\nDankzij een uitgebreid gamma aan opleidingen, bouw je verder aan je succes. Naast on-the-job learning, zorgen we ook voor technische of bank gerelateerde opleidingen, talen, maar ook topics rond persoonlijke ontwikkeling en self care komen aan bod.\nEen goede work/life balance dankzij onze glijdende uren en homeworking.\nEen competitief loon enextralegale voordelen waaronder maaltijd- en ecocheques en een uitgebreid verzekeringspakket. Bovendien kan je met ons cafetariaplan een deel van je pakket zelf samenstellen obv. je behoeften.\nEen contract van onbepaalde duur. \nIT\nGeïnteresseerd in deze job?\nLaat ons weten waarom jij de juiste kandidaat bent voor deze job en waarom je voor Crelan wil werken.","description_format":"text","description_chars":3312,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-11-12T00:37:35Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.197,"p_room":0.28,"age_days":121,"expected_fill_days":28,"reasons":["conf:4","velocity","win:tail","crowd:"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/crelan-change-release-manager","json_url":"https://alion.io/job/crelan-change-release-manager.json","meta":{"generated_at":"2026-11-12T10:51:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22222,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1906606},"rest":"https://alion.io/mcp/rest/get_company?id=1906606"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrelan-change-release-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrelan-change-release-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrelan-change-release-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crelan-change-release-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrelan-change-release-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4120741}},{"tool":"search_jobs","arguments":{"company":"crelan.be","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4120741},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}