{"id":2205790,"url":"https://alion.io/job/creospan-delivery-lead","title":"Delivery Lead","company":{"id":3844206,"name":"Creospan","domain":"creospan.com","url":"https://alion.io/company/creospan","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":37000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1517},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"Scrum","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Waterfall","optional":false},{"name":"ITIL","optional":true},{"name":"Java","optional":true}],"status":"live","first_seen_at":"2026-10-09T20:53:09Z","employer_posted_date":null,"last_verified_at":"2026-10-09T20:53:09Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"Creospan is a growing tech collective of makers, shakers, and problem solvers, offering solutions today that will propel businesses into a better tomorrow. Tomorrow's ideas, built today! In addition to being able to work alongside equally brilliant and motivated developers, our consultants appreciate the opportunity to learn and apply new skills and methodologies to different clients and industries.\n\nLocation: Pune, Maharashtra (hybrid; at least 3 days a week in office)\nWorking hours: Partial overlap with US business hours to work with client stakeholders\nExperience: 15+ years in IT services, with the last 5 years spent leading delivery for a banking client\nReports to: Delivery Director / Account Delivery Head – Banking\nTeam size: 50–150 people\n\nAbout the role\nThe Delivery Lead owns day-to-day delivery, client satisfaction and account health for one strategic banking client, run from our Pune delivery center. You will be the bank's main delivery contact and accountable for every commitment the team makes.\nYou will lead a team across development, testing and support. You will also find ways to grow the account and keep delivery compliant with the bank's security and regulatory requirements.\n\nKey responsibilities\nDelivery management\nOwn end-to-end delivery of all projects for the bank.\nRun delivery governance: daily and weekly status reviews, monthly steering committees and QBR inputs.\nPrepare and present weekly status reports to the customer, covering progress on deliverables, milestones, risks, issues and next steps.\nPublish monthly delivery reports covering SLA and KPI performance, deliverables completed, quality metrics, resource status and improvement actions.\nTrack SLAs, KPIs, milestones and risks. Step in early on red or amber projects and lead recovery.\nDrive automation, AI-assisted engineering and productivity improvements.\n\nClient relationship\nWork with US-based stakeholders during overlapping hours for status calls, planning sessions and escalations.\nServe as the main delivery contact for the bank's stakeholders, from IT managers to heads of technology.\nBuild trust through predictable delivery, clear reporting and proactive communication.\nManage escalations to closure and keep CSAT at or above target.\n\nAccount financials and growth\nManage account revenue, margin, utilization, pyramid and monthly billing accuracy.\nSupport forecasting, change requests and SOW renewals.\nIdentify new scope and work with account management and pre-sales on proposals.\n\nPeople leadership\nLead and mentor project managers, scrum masters and technical leads.\nPlan resourcing, hiring and onboarding with HR and the resource management team.\nBuild a motivated team with clear goals, regular feedback and strong retention.\n\nRisk, security and compliance\nEnsure delivery meets the bank's and regulators requirements.\nMaintain information security, data privacy and audit readiness.\nManage contract compliance and delivery risk.\n\nRequired qualifications\nBachelor's degree in Engineering, Computer Science or a related field.\n15+ years in IT services, with the last 5 years spent leading delivery for a banking client.\nExperience leading teams of 50+ and managing an account or programmes.\nHands-on experience delivering for clients in the US.\nStrong knowledge of Agile/Scrum, SAFe, DevOps and Waterfall.\nStrong knowledge of Microsoft Azure.\nWorking knowledge of APIs and microservices, data and analytics, and test automation.\nExcellent communication, stakeholder management and problem-solving skills.\n\nBanking domain expertise\nExperience in Trade Settlement, Wealth Management, Accounting and Asset Servicing.\nUnderstanding of US market practices such as T+1 settlement, DTCC processes, and payments (ACH, Fedwire, SWIFT).\nExposure to TCS BaNCS would be helpful. Familiarity with other platforms common in US banking, such as FIS, Fiserv, Broadridge or SS&C, is a plus.\n\nPreferred qualifications\nPMP, PMI-ACP, CSM/SAFe or ITIL certification.\nExperience with transitions or core banking modernization programmes.\nExperience with Core Java and React is a plus.\nPrior experience working from Pune or another major Indian delivery hub.","description_format":"text","description_chars":4156,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-09T23:09:30Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.844,"p_room":1,"age_days":4,"expected_fill_days":23,"reasons":["seen:4","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/creospan-delivery-lead","json_url":"https://alion.io/job/creospan-delivery-lead.json","meta":{"generated_at":"2026-10-15T04:13:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6100,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3844206},"rest":"https://alion.io/mcp/rest/get_company?id=3844206"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcreospan-delivery-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcreospan-delivery-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcreospan-delivery-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/creospan-delivery-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcreospan-delivery-lead"}]}