{"id":2793434,"url":"https://alion.io/job/crepdogcrew-associate-feedback-calling","title":"Associate : Feedback Calling","company":{"id":4442691,"name":"Crepdog Crew","domain":"crepdogcrew.com","url":"https://alion.io/company/crepdogcrew","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"D","score":45,"open_postings":49,"ghost_share":0.918,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Delhi, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-02-04T08:30:34Z","employer_posted_date":"2026-02-04","last_verified_at":"2026-10-21T22:35:14Z","board_verified":true,"closed_at":null,"days_open":259,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":258},"description":"About the Company:\nCrepDog Crew is India’s biggest streetwear and sneaker ecosystem - combining premium retail stores, curated online platforms, and homegrown designer brands. With experiential stores in Delhi, Mumbai, and Hyderabad, CDC is not just a retailer but a cultural engine shaping fashion in India.\nJob Description:\nWe are looking for aAssociate : Feedback Calling to manage outbound calls to customers for order delivery confirmation, feedback collection, and review monitoring. The role involves interacting with international clients, updating CRM systems, and ensuring a positive post-delivery customer experience.\nResponsibilities:\nConduct 40-60 structured outbound calls daily to collect product feedback and reviews from existing customers\nModulate voice tone, pitch, and pace based on customer cues - shifting from warm and welcoming to attentive and probing as the conversation demands\nCreate a conversational, experiential call flow so customers feel they had a meaningful dialogue, not a scripted questionnaire\nUse active listening techniques to pick up on unspoken cues and probe deeper for genuine, quality feedback\nMaintain high energy and consistency across all calls throughout the shift without drop in articulation or warmth\nLog feedback accurately in the CRM and flag any critical insights to the team lead\nLooking for:\n0-2 years of experience in outbound calling, customer service, or any communication-heavy role and freshers with exceptional spoken skills are strongly encouraged to apply.\nExcellent english speaking with flawless pronunciation, rich vocabulary, natural sentence construction\nProven ability to modulate voice - control pace, warmth, emphasis, and energy across different customer personalities\nPrior experience in outbound calling, customer service, tele-counselling, or radio/media is a strong plus\nNaturally empathetic and curious -someone who genuinely enjoys talking to people and drawing out their stories. \nLocation: Delhi (Saket; Monday-Saturday)\nEmployment Type: Full-time\nDepartment: Founder's Office\nWhy Join Us:\n> Be part of one of India’s most exciting streetwear and lifestyle brands.\n> Opportunity to shape hiring strategies as we expand our retail presence.\n> Dynamic, creative, and growth-oriented work culture.\n> Work with a passionate team driving the streetwear community in India.","description_format":"text","description_chars":2349,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Footwear","Marketplaces","Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-10-17T21:16:11Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.085,"p_room":0.28,"age_days":258,"expected_fill_days":25,"reasons":["conf:2","stale_co","ghost","win:tail","crowd:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/crepdogcrew-associate-feedback-calling","json_url":"https://alion.io/job/crepdogcrew-associate-feedback-calling.json","meta":{"generated_at":"2026-10-21T23:02:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32754,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4442691},"rest":"https://alion.io/mcp/rest/get_company?id=4442691"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrepdogcrew-associate-feedback-calling"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrepdogcrew-associate-feedback-calling"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrepdogcrew-associate-feedback-calling"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crepdogcrew-associate-feedback-calling\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrepdogcrew-associate-feedback-calling"}]}