{"id":3341143,"url":"https://alion.io/job/crescentcare-coordinator-ii-opioid-linkage","title":"Coordinator II - Opioid Linkage","company":{"id":2243628,"name":"CrescentCare","domain":"crescentcare.org","url":"https://alion.io/company/crescentcare","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Orleans, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":83000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2178},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T15:29:24Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-01T12:32:38Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"At CrescentCare, we bring caregivers and the community together as partners in health and wellness for all. Our experience builds on more than 40 years of impact. In 2014, we became a Federally Qualified Health Center to offer an expanded range of health and wellness services for anyone and everyone who is seeking healthcare services in Greater New Orleans and Southeastern Louisiana.\nOur Mission\nStrengthening our entire community through whole-person healthcare and education.\nPosition Summary\nAs a member of the Opioid Response team, the Opioid response Linkage Navigator role will support CrescentCare’s community based navigation and opioid response efforts. The Prevention Department at CrescentCare supports several opioid response programs, including the New Orleans Syringe Access Program and the new Opioid response Mobile Unit. The Opioid response teams work to link key populations to opioid response services and care, and coordinates with community partners to implement opioid response programs across the New Orleans Region.\nThe Navigator will conduct counseling and testing sessions, serve as navigation and linkage for patients accessing the mobile unit, support CrescentCare’s opioid response programs and community of practice, and support adherence/retention of clients in HIV/STI/Hepatitis C(HCV) services through linkage and referrals into other Prevention programming and agency wide services.\nWork with the Prevention Director, Prevention Linkage team, and other agency departments and partners, including medical providers, to actively test, link, and navigate clients to services including medical care and essential support services. Assist in compliance with funder requirements and attainment of program and outreach deliverables. Assist supervisor and managers with meeting program area requirements, including data management, analysis and reporting, staff and staffing needs, supplies, and all quality assurance (QA) measures. Ensure all reporting and evaluation mechanisms are complied with. Have a working knowledge of opioid response policy.\nKey Duties and Responsibilities\nLiaise with Prevention team members, Call Center staff, medical providers, external stakeholders, and Director of Prevention to ensure newly identified patients are linked to care.\nProvide client-centered navigation and support services to priority populations accessing opioid response services.\nConduct HIV/HCV/STI counseling and testing\nCollaborate with other departments and organizations to coordinate services to ensure client needs are met.\nAssist in data collection and data analysis, including electronic medical record follow up, to measure achievement of linkage deliverables for prevention grants.\nConduct support for adherence and retention to HIV care services, ART treatment, HCV treatment, STI treatment, and PrEP services.\nTrack all encounters with patients receiving services.\nOrganize and conduct linkage in the context of street outreach, community outreach, testing, and educational events, and other locations as identified by project leadership. \nAssist with sexual health and opioid response community education curriculum and marketing initiatives.\nWork with community organizations to build and foster opioid response linkage programs.\nHelp teach and present for organizations on sexual health, opioid response, and HCV prevention.\nAssist with monitoring and evaluation. \nWork with other appropriate staff to implement OPH requirements on care and social service referrals and Pre-Exposure Prophylaxis (PrEP)\nOther duties as assigned.\nQualifications\nHigh School Diploma/GED and 5 years' work experience with priority populations at high risk for HIV and Hepatitis C, required or Bachelors and competency with excel/data entry/computer literacy.\nComparable education and experience will be considered. \nSKILLS & COMPETENCIES\nAbility to work in different environments, including community venues and outdoors in differing weather conditions.\nAbility to work during non-traditional hours and on weekends.\nFlexible and non-judgmental ability to work with stigmatized populations and the general population.\nCulturally open when interacting with populations/clients of different backgrounds and value systems.\nNecessary technical skills to use electronic health record, incident reporting system, email, and other information systems.\nAbility to relate to all persons, especially key populations including Black Men who have sex with Men.\n(MSM) Latino MSM, MSM, Transgender Individuals, Injection Drug Users, and High-Risk Heterosexuals.\nExcellent verbal and written communication skills\nAbility to take initiative, problem-solve and follow through on tasks and duties to completion.\nAble to multi-task and function in an office with high call volume and face to face patient encounters\nPossess telephone etiquette skills to provide customer service for all patients.\nAble to manage time effectively, report to shifts on time, and complete full wade shifts.\nAbility to return communication in a timely manner including same day as necessary.\nWillingness to provide services at community locations.\nAbility to complete tasks in a timely manner.\nWillingness to pick up testing shifts.\nSpanish Language Skills (Preferred)\nESSENTIAL PHYSICAL REQUIREMENTS\nBe able to stand for extended periods of time (3-4 hours) for outreach and community events.\nThe ability to lift and carry 25-pound boxes (condom and counseling supplies) for outreach events.\nAbility to climb stairs to do in community venues and social events in urban locations with limited or no ADA compliance services in office-based and community-based settings where climbing several flights of stairs might be necessary.\nMay need to lift up to 25 pounds in equipment and supplies. \nTotal Compensation Package\nWe believe the investment we make in our employees is among the most important. Our compensation package includes:\nComprehensive medical and prescription drug coverage options\nHealth Savings Account (HSA)\nEmployer-paid Dental\nEmployer-paid life insurance & AD&D\nEmployer-paid Wellness Program\nEmployer-paid Employee Assistance Program\nEmployer-sponsored vision insurance\nEmployer-sponsored short-term disability insurance\nVacation time (accrue 10 days in first 12 months) \nSick time (accrue 8 days in first 12 months)\nEleven (11) paid holidays\n401(k) retirement plan with employer match beginning in employee’s second year","description_format":"text","description_chars":6422,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true}]},"benefits":["Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-10-27T15:29:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":25,"reasons":["conf:7","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/crescentcare-coordinator-ii-opioid-linkage","json_url":"https://alion.io/job/crescentcare-coordinator-ii-opioid-linkage.json","meta":{"generated_at":"2026-11-01T17:39:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27054,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2243628},"rest":"https://alion.io/mcp/rest/get_company?id=2243628"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrescentcare-coordinator-ii-opioid-linkage"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrescentcare-coordinator-ii-opioid-linkage"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrescentcare-coordinator-ii-opioid-linkage"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crescentcare-coordinator-ii-opioid-linkage\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrescentcare-coordinator-ii-opioid-linkage"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3341143}},{"tool":"search_jobs","arguments":{"company":"crescentcare.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3341143},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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