{"id":2456754,"url":"https://alion.io/job/crescentway-operations-manager","title":"Operations Manager","company":{"id":4424844,"name":"Crescentway","domain":"crescentway.com","url":"https://alion.io/company/crescentway","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"D","score":49,"open_postings":26,"ghost_share":0.846,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Cincinnati, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T12:53:24Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T03:51:17Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":0},"description":"Position Summary\nCrescent Operation Managers are responsible to manage and operate a high performing reliable operation committed to meeting all our customer’s needs, our company’s needs and our people’s needs. The business will operate as outlined in the Crescent Way- 3 P’s:\nPurpose\nProcess\nPeople\nWhile building on our culture of:\nDoing it Right\nDoing it Safe\nDoing it Well\nEssential Duties and Responsibilities \nSafety\nRead and understand the Crescent Safety Playbook - Doing it Safe\nEnsure a Work Environment which is safe and maintained where our people can safely grow and develop\nEngage everyone in the operation to participate in Safety Observations to continually seek out and remove all forms of risk\nPeople\nSelect the best people to be part of Crescent\nTrain to ensure each person is competent \nAssess to ensure the fair and accurate evaluation of each person’s performance and potential \nRecognize to ensure each person feels appreciated for the value they provide\nRegularly review the Voice of Our People to gain an understanding of their issues and concerns in keeping Crescent’s work environment as a source of competitive advantage \nProductivity\nManage all inbound and outbound shipments/stock transfers, including support system activity \nManage pick process for production and ensure all intercompany transfers and staging occurs timely and accurately for production use\nAssess / verify the ongoing need for resources \nValidate the use and continuous improvement of all production and operational processes \nQuality\nDetermine and adhere to all quality standards \nEnsure our customer’s need for quality is understood and build into each process\nControl the accuracy of the WMS to ensure correct quantity, SKU, lot code and location of product and materials\nEnsure cycle counts, damage processing, are completed and documented as required \nData Integrity - Ensure the complete integrity and timeliness of all data in our operating systems. (Pack Manager / Kronos / Quick Base)\nCustomer Value\nUnderstand the required standards for each customer and their needs\nReport well documented and accurate metrics - UPPH\nManage and motivate all FLO’s to maintain a safe, well organized, accurate receiving, warehouse, staging, and shipping environment \nFinancial\nAlign and optimize the allocation of People to meet established operating targets \nEnsure equipment is fully PM’d and maintained, stay abreast of innovative equipment ideas to continually improve the level of output\nCultural Competencies\nDo It Right\nDoing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.\nIdentifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement\nProvide direction and rally the team impetus, forge teams\nProvides constructive performance feedback\nWillingness to make personnel changes\nDevelops readiness for delegation to others and then does delegate to others\nWilling to take calculated risks\nDo It Safe\nProviding a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.\nSelf-assured\nAble communicator-good clarity, balanced talker and listener\nPatient\nEffectively assertive and able to handle conflict and confrontation situations\nSolution vs. blame oriented\nMixture of firmness and flexibility\nHas energy and enthusiasm\nHolds self and others accountable\nDo It Well\nOptimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.\nSystematic trainer, willing and able to develop people\nGood work ethic, task focused and willing to extend extra effort\nAble to follow structure where it exists and create structure where it does not\nResilient-able to deal with the unexpected, not easily flustered\nHas sense of urgency\nFollows up to ensure quality task completion\nWork Environment / Physical Demands\nFast paced environment, requiring Production Managers to adapt to continuous changes in schedules, volumes, staffing and shift requirements\nAbility to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch\nAbility to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds\nManagement Reasoning and Organizational Skills\nHigh average to above average general intelligence, good common sense and an ability to learn and apply lessons from direct experience\nPractical problem solver\nAbility to anticipate and look ahead\nMental agility and the capacity to handle an up-tempo work pace\nIdea generator\nHas viable administrative, organizational and time management skills\nCan shift focus as needed\nThorough, accurate, detail-oriented\nEffective time manager\nExhibits big picture thinking and a combination of short term and long term thinking\nSystems Usage\nCustomer Systems\nKronos\nPackManager\nPerformance Metrics and Trends\nSafety\nPeople\nProductivity\nQuality\nCustomer Value\nFinancial\nQualifications\nEducation & Experience:\n5 - 10 Years of practical operations experience, leading teams to safety deliver customer services in an efficient and effective manner and meeting every quality standard for each unique customer\nPreferred Qualifications:\nExperience leading hourly production associates or projects strongly desired\nWarehouse management\nRegulatory cGMP experience\nLean manufacturing and continual process improvement experience\nWe will absolutely know the Operations Manager is successful if they can:\nRun a safe and Productive operation\nDeliver a Quality product to our customer\nDevelop a self-sufficient team\nOperate a predictable profitable business\nBy completing this application, you are acknowledging the following: \nI am at least 18 years of age of older \nI can perform the essential functions of this position, with or without accommodation\nI am a US Citizen or otherwise authorized to work in the US on an unrestricted basis\nPay Range\n$95,000—$110,000 USD","description_format":"text","description_chars":6588,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T16:16:38Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:2","stale_co","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":false},"html_url":"https://alion.io/job/crescentway-operations-manager","json_url":"https://alion.io/job/crescentway-operations-manager.json","meta":{"generated_at":"2026-10-14T08:02:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9216,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4424844},"rest":"https://alion.io/mcp/rest/get_company?id=4424844"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrescentway-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrescentway-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrescentway-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crescentway-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrescentway-operations-manager"}]}