{"id":2198229,"url":"https://alion.io/job/cresta-enterprise-solutions-engineer-2","title":"Enterprise Solutions Engineer","company":{"id":34,"name":"Cresta","domain":"cresta.com","url":"https://alion.io/company/cresta-ai","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":84,"ghost_share":0.214,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":143,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":200000,"max":275000,"currency":"USD","period":"year","gross":null,"usd_annual":275000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Vertex AI","optional":false}],"status":"live","first_seen_at":"2026-10-09T17:45:22Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-13T11:32:39Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":3},"description":"Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. \nBorn from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.\nOver the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.\nAbout the role:\nAs an Enterprise Solutions Engineer you will partner with Enterprise Account Executives to showcase the power of Cresta to potential customers. In this role you will provide technical insights and solutioning to stakeholders both internal and external by understanding customers technical requirements. You will conduct product demos, manage technical validation activities (including proof-of-concept exercises and pilots), and ultimately help develop the business case for the prospect during the sales cycle. You also will act as liaison between sales, the customer and Cresta’s technical teams.\nResponsibilities: \nQualify new sales opportunities by understanding customer requirements and converting it to Cresta technical requirements\nPartner with Enterprise Account Executives to discover and understand the prospect's situation and the challenges that they are experiencing\nLead discovery calls with prospective customers & internal cross functional teams to build and deliver product demos. Solving problems for potential customers and demonstrating the value of Cresta product\nProvide your prospects with insights and learnings from your vast experience in helping customers improve their contact center and customer experience operations\nDrive adoption during proof of values by training individual managers and users on the Cresta solution\nTranslate prospect use cases into brilliant technical solutions and demonstrate the path to ROI\nDeliver captivating product demos highlighting value propositions to get prospects excited about how Cresta will help them reach their goals\nRun ROI workshops to translate our solution into a financial business case proposal\nProvide feedback to product management about the successes and failures in the field\nQualifications We Value:\n4+ years of experience in customer-facing roles, with 3-5 years in a technical pre-sales capacity supporting large enterprise sales cycles\nDeep hands-on expertise with Conversational AI and CCaaS platforms, helping customers modernize contact center operations\nKnown for a strong work ethic, enthusiasm, and thoughtful engagement with clients and internal teams alike\nDesire to practice and prepare your presentation (or demo) meticulously, as you always strive for perfection\nNatural problem-solver; resourceful in leveraging internal teams and cross-functional collaboration to move deals forward\nFast learner with a passion for new technology and a talent for simplifying complexity for customers\nExperienced with Salesforce.com, contact center infrastructure, and enterprise SaaS environments\nYou embody our core Operating Principles \nBonus points:\n2+ years of AI sales engineering experience\n\nExperience in a high-growth startup environment\n\nPerks & Benefits:\nWe offer a comprehensive and people-first benefits package to support you at work and in life:\nComprehensive medical, dental, and vision coverage with plans to fit you and your family\nFlexible PTO to take the time you need, when you need it\nPaid parental leave for all new parents welcoming a new child\nRetirement savings plan to help you plan for the future\nRemote work setup budget to help you create a productive home office\nMonthly wellness and communication stipend to keep you connected and balanced\nIn-office meal program and commuter benefits provided for onsite employees\nCompensation at Cresta \nCresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.\nThe posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.\nThis role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed. \nOTE Range: $200,000-$275,000 - variable & Offers Equity\nOur use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact  (if you are opting out, please use the subject ‘Opt-Out’ in your email).\n\nRecording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.\n\nRecruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.","description_format":"text","description_chars":6025,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Home office","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Speech & Audio AI","AI Agents","Contact Center Software","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-09T20:17:53Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":143,"reasons":["conf:1","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":275000,"is_top_pay":true},"html_url":"https://alion.io/job/cresta-enterprise-solutions-engineer-2","json_url":"https://alion.io/job/cresta-enterprise-solutions-engineer-2.json","meta":{"generated_at":"2026-10-13T12:03:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18791,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":34},"rest":"https://alion.io/mcp/rest/get_company?id=34"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcresta-enterprise-solutions-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcresta-enterprise-solutions-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcresta-enterprise-solutions-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cresta-enterprise-solutions-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcresta-enterprise-solutions-engineer-2"}]}