{"id":4041151,"url":"https://alion.io/job/crewbloom-onboarding-specialist","title":"Onboarding Specialist","company":{"id":4389,"name":"CrewBloom","domain":"crewbloom.com","url":"https://alion.io/company/crewbloom","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["PK","PH","ZA"],"hiring_countries_total":3,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-10T22:13:44Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T02:56:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We are building a team of Onboarding Specialists to guide new subscribers through the transition from their current property management software to our platform. This is a client-facing project management role that requires strong organization, clear communication, and meticulous attention to data quality.\nThis is not a software development or programming role. You will work with structured spreadsheet templates, online meeting tools, and the platform itself. The right person is a skilled operations or customer success professional who is highly comfortable with software and data, with no software development background required.\nRequirements\nAt least 3 years of experience in customer success, implementation, onboarding, or operations, preferably in a SaaS or property management environment.\nDemonstrated experience managing multiple client projects at once on a defined timeline.\nStrong proficiency in Microsoft Excel or Google Sheets, including formatting, filtering, sorting, and data quality review.\nExperience running client-facing video calls, including screen sharing and real-time guided instruction.\nStrong written communication: clear and professional, with a bias toward brevity and action.\nUS-based. This requirement is non-negotiable.\nReliable high-speed internet and a professional home office suitable for video calls.\nStrongly Preferred\nDirect experience working inside a property management company in operations, accounting, leasing, or office management.\nHands-on experience with one or more of these platforms: Buildium, DoorLoop, AppFolio, Yardi Breeze, Propertyware, RealPage OneSite, MRI Residential, or Rent Manager.\nFamiliarity with property management concepts: rent rolls, ledger history, security deposits, management commission, owner distributions, and lease terms.\nExperience in a client-facing implementation or onboarding role at a SaaS company.\nExperience with data migration, import, or export processes in any software environment.","description_format":"text","description_chars":1978,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[{"name":"Pakistan","iso":"PK","kind":"country"},{"name":"Philippines","iso":"PH","kind":"country"},{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtual Assistant Services","Recruiting & Staffing","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-11-10T22:13:44Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":44,"reasons":["conf:2","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/crewbloom-onboarding-specialist","json_url":"https://alion.io/job/crewbloom-onboarding-specialist.json","meta":{"generated_at":"2026-11-11T06:54:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10131,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4389},"rest":"https://alion.io/mcp/rest/get_company?id=4389"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrewbloom-onboarding-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrewbloom-onboarding-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrewbloom-onboarding-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crewbloom-onboarding-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrewbloom-onboarding-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4041151}},{"tool":"search_jobs","arguments":{"company":"crewbloom.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4041151},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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