{"id":1641170,"url":"https://alion.io/job/cricut-senior-site-reliability-engineer-platform-infrastructure","title":"Senior Site Reliability Engineer, Platform Infrastructure","company":{"id":171160,"name":"Cricut","domain":"cricut.com","url":"https://alion.io/company/cricut","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":77,"open_postings":11,"ghost_share":0,"stale_share":0.909,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-14T06:34:16Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Jordan, United States","Jordan"],"countries":["US","JO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":107000,"max_usd":209000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1413},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon Kinesis","optional":false},{"name":"Amazon S3","optional":false},{"name":"AWS","optional":false},{"name":"Claude Code","optional":false},{"name":"CloudFormation","optional":false},{"name":"Copilot","optional":false},{"name":"Cursor","optional":false},{"name":"Datadog","optional":false},{"name":"IAM","optional":false},{"name":"LLM","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"SRE","optional":false},{"name":"Terraform","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-09-30T23:11:37Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-14T17:44:26Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Cricut® empowers people to make and personalize almost anything-from custom cards and apparel to everyday items and home décor. Our smart cutting machines, design apps, and materials make creativity easy and accessible for everyone. We believe everyone is born creative, and our mission is to put the power of handmade into the hands of all. With a passionate community of Makers around the world, Cricut helps turn inspiration into real, tangible creations-one project at a time.\nLet’s make.\n We're looking for a Senior Site Reliability Engineer, Platform Infrastructure to take hands-on technical ownership of the architecture, reliability, and scalability of our entire AWS infrastructure. Reporting to the Engineering Manager, Platform Infrastructure & SRE, you'll set technical direction, review designs, and raise the bar for reliability engineering across a growing and globally distributed engineering organization.\nThis is a senior individual contributor role. You'll work side by side with our onsite SRE team, Software Engineers, and other Lead Engineers to support seamless 24/7 reliability. It's ideal for an AI-forward engineer with a strong software engineering background who uses AI-assisted development tools to move faster, has a passion for infrastructure-as-code, and a proven track record of mentoring engineers to build highly reliable, scalable, and performant systems.\nKey Responsibilities\nOwn the architecture, reliability, and scalability of critical AWS infrastructure, working hands-on across the full stack.\nPartner with Software Engineers and other Lead Engineers to shape the roadmap and technical strategy for Cricut's platform infrastructure.\nTake ownership of our AWS environment, driving best practices in security, cost management, and scalability.\nChampion and expand our \"infrastructure-as-code\" philosophy across the organization.\nUse AI-assisted development tools (e.g., Claude Code, GitHub Copilot) to accelerate delivery, applying prompt engineering and context management practices to get reliable results, and evaluate AI/ML infrastructure (e.g., model serving, vector databases, LLM tooling) as it becomes part of the platform.\nOversee production monitoring, incident response, and blameless post-mortem processes to continuously improve system reliability.\nDevelop and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for critical production systems.\nAct as a key consultant for our feature-focused pillar and pod teams, ensuring they have the infrastructure resources and support required to deliver their projects successfully.\nMentor software engineers who have an affinity for infrastructure, helping them grow their skills in reliability engineering.\nCollaborate closely with the onsite SRE team, sharing the on-call rotation to ensure seamless 24/7 reliability coverage.\n 4+ years of experience in a software engineering or site reliability engineering role.\nAn AI-forward mindset: fluency with AI-assisted development tools (e.g., Claude Code, GitHub Copilot, Cursor) to accelerate delivery, practical prompt engineering skills, and experience managing context (e.g., structuring prompts, memory, and retrieved data) to keep LLM-based workflows accurate and reliable, plus hands-on exposure to AI/ML infrastructure (e.g., model serving, vector databases, LLM operations).\nA strong background in software engineering, ideally with experience in backend microservices (.NET is a strong plus).\nDeep, hands-on expertise with AWS and its core services (e.g., EC2, S3, RDS, Kinesis, VPC, IAM).\nProven experience building and managing infrastructure with Infrastructure-as-Code (IaC) tools like Terraform or CloudFormation.\nA solid understanding of SRE principles and a proven track record of improving site reliability.\nExperience with modern observability, monitoring, and logging platforms, ideally Datadog and OpenTelemetry.\nA Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent industry experience.\nSoft Skills\nCommunicates complex technical concepts with clarity-written and verbal-to diverse audiences across engineering, product, and leadership.\nMentors with intent, with a demonstrated ability to develop engineers and help them grow in their careers.\nInfluences without authority, building genuine alignment on reliability and infrastructure standards across teams that don't report to you.\nStays calm and decisive under production pressure, leading incident response and blameless postmortems that turn outages into durable fixes.\nStays genuinely curious, tracking advances in cloud infrastructure, reliability engineering, and AI tooling, and pulls the best of what's new into the team's everyday practice.\n We’ve Got You Covered\nAt Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, tuition reimbursement, and a yearly lifestyle stipend to support your wellness and passions. You’ll also receive exclusive employee discounts-and best of all, you’ll be surrounded by some of the most talented, creative, and curious minds out there.\nA Quick Note Before You Apply…\nCricut is in an exciting chapter of transformation. We’re evolving fast-refining our strategy, growing our teams, and raising the bar across everything we do. This is an incredible opportunity for the right kind of person-but it’s not for everyone.\nWe’re looking for A-players-people who thrive in dynamic environments, turn challenges into momentum, and consistently deliver their best work. If that sounds like you, read on.\nHere’s what makes someone a great fit for this role (and for this moment at Cricut):\nYou move with urgency. You don’t wait for perfect clarity to act-you start, learn, and adjust.\nYou set high standards. You take ownership, deliver quality, and hold yourself accountable.\nYou stay focused when things move fast. You prioritize what matters most and tune out the noise.\nYou collaborate like a pro. You elevate others, communicate clearly, and bring a low-ego, high-output energy.\nYou embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving, you leverage AI to accelerate innovation and amplify impact-because technology and creativity go hand-in-hand here.\nOne More Thing (It’s a Big One)\nThis role is in-office at least 4-5 days per week. We believe real collaboration, innovation, and culture are built face-to-face. If you’re energized by working alongside smart, kind, creative people-and love those hallway conversations that spark the next great idea-you’ll feel right at home.\nIf you’re looking for a fully remote role, this may not be the right fit. But if you’re excited by challenge, purpose, and building something better-let’s make something amazing together.\nRelocation Statement:\nThis position is eligible for relocation assistance.\nWhat to Do Next: Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways - include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information.\nCricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. 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