{"id":1619554,"url":"https://alion.io/job/crisis24-gsoc-lead","title":"GSOC Lead","company":{"id":40823,"name":"Crisis24","domain":"crisis24.com","url":"https://alion.io/company/crisis24","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boca Raton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":174000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1211},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2024-09-15T07:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-24T03:37:57Z","board_verified":true,"closed_at":null,"days_open":768,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":767},"description":"Who We Are Looking For\n\nAs the Global Security Operations Center (GSOC) Lead, you will oversee and lead the GSOC team to deliver unparalleled security services, ensuring operational excellence and adherence to the highest industry standards. This role requires a strategic vision and a commitment to continuous improvement, focusing on quality assurance, client relationship management, strong communication, time management, attention to detail, and team leadership.\nWhat You Will Work On\nGSOC Leadership and Team Development: Lead, inspire, and manage a team of highly skilled security professionals. Promote a culture of excellence, discipline, innovation, and continuous learning. Mentor and develop staff to ensure they meet the highest standards in security operations.\nStrategic Vision and Operational Oversight: Work with stakeholders to day-to-day operational conditions & execute the GSOC’s evolving strategic vision, aligning it with the company’s global security strategy. Ensure seamless 24/7 operations focused on threat detection, risk assessment, and incident response, maintaining the highest level of readiness.\nClient Relationship Management: Establish and maintain positive relationships with clients, ensuring all communications are professional and addressing any concerns promptly to ensure resolution is satisfactory.\nProject Management: The GSOC Lead must manage assigned projects from inception to completion, ensuring that all deliverables are completed on time, within budget, and to the client's and Crisis24's satisfaction. They must also provide regular project updates to the client and Crisis24's management team.\nQuality Assurance and Continuous Improvement: Oversee the quality of work performed by the team, conducting regular audits and providing feedback to enhance performance. Continuously evaluate and improve GSOC processes and procedures to increase efficiency and effectiveness.\nSecurity Protocols and Crisis Management: Establish and enforce stringent security protocols and develop comprehensive crisis management plans. Lead the team in managing critical incidents effectively to minimize impact.\nTechnology and Security Program Development: Stay informed on security technology & best practices and make benchmarking & optimization recommendations to our client to assist in meeting or exceed industry standards for safety & readiness.\nRisk Analysis and Global Coordination: Assist in conducting & coordinating OSINT, research requests, and event/risk assessments to increase the client’s awareness on threats & safety concerns.\nProcedural Updates and Personnel Issues: Review and implement procedural updates based on team feedback. Address and support personnel issues, maintaining privacy and providing guidance to enhance work performance. They must also provide feedback to the Crisis24 Regional Director & Director level leadership for HR escalations and ensure that employee privacy is maintained.\nReporting and Communication: Provide detailed reports to senior management and clients with insights, metrics, and recommendations to enhance security measures. Ensure effective communication channels are maintained.\nPayroll: Input & triage weekly pay & monthly expense report information, ensuring all payroll transactions are accurate with the live schedule. Escalate & help resolve any identified payroll discrepancies in a timely manner.\nScheduling & Coverage: The GSOC Lead must master navigating Crisis24 administratively, triaging requests to the appropriate stakeholder to support employee needs. The GSOC Lead must make arrangements to find coverage for employees who fall ill on shift or report when normal staffing for any role is absent. They must also communicate with Crisis24 and client management as appropriate on schedule changes.\n What You Will Bring \nBachelor’sdegreeinarelatedfieldisstronglypreferred.Eitherbachelor'sdegreeor equivalent military experience\nHave an interest or direct experience in the following: Executive Protection, Intelligence, Operations, Critical Incident Management or Corporate Security\nMustbewell-versedincurrenttechnologiesandopen-sourcesearchmethodologies\nMust be a competent user of Microsoft Suite, Slack, and other similar tools\nMust be willing to sign an NDA and maintain strict confidentiality\nMust be able to communicate effectively, both verbally and in writing\nAbility to maintain a professional demeanor during stressful situations\nMust be able to quickly adapt and excel in dynamic situations\nDemonstrated organizational and time management skills\nSuccessful client management experience\nA demonstrated history of effective conflict resolution skills\nMaintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations\nAbility to attend training events that fall outside normal work hours\nAbility to work 8 to 12-hour shifts both days and nights\nExperience working with Genetec (CCTV/Alarm Monitoring)is strongly preferred\n Work environment \n\nThis job requires the physical and mental capacity to effectively perform all essential functions. In addition to other requirements, the job may include the following.\nUndergo and meet company standards for background and reference checks, and drug tests if required\nExposure to sensitive and confidential information\nRegular computer usage\nAbility to handle multiple tasks concurrently\nManual dexterity required for occasional reaching and lifting of small objects and operating office equipment\nMust be flexible with the ability to work evenings, odd hours, and weekends with little notice","description_format":"text","description_chars":5638,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Events & Ticketing","Event Management","Corporate Events"],"lifecycle":[{"event":"open","at":"2026-10-01T20:42:13Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":122500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.262,"p_room":0.28,"age_days":767,"expected_fill_days":31,"reasons":["conf:0","velocity","win:tail","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/crisis24-gsoc-lead","json_url":"https://alion.io/job/crisis24-gsoc-lead.json","meta":{"generated_at":"2026-10-24T04:28:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6965,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40823},"rest":"https://alion.io/mcp/rest/get_company?id=40823"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrisis24-gsoc-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrisis24-gsoc-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrisis24-gsoc-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crisis24-gsoc-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrisis24-gsoc-lead"}]}