{"id":1619456,"url":"https://alion.io/job/crisis24-gsoc-manager-protective-operations","title":"GSOC Manager - Protective Operations","company":{"id":40823,"name":"Crisis24","domain":"crisis24.com","url":"https://alion.io/company/crisis24","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["West Palm Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":146000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3522},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-01T04:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-20T19:35:30Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"About Crisis24\nCrisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions, and global medical concierge capabilities, allowing prominent organizations, disruptive brands, and influential people to operate with confidence in an uncertain world.\nAt Crisis24, we go beyond mere employment; we provide opportunities to make a meaningful impact while advancing your career in a dynamic and rapidly evolving industry. Join our team and help shape the future of global security operations.\nPosition Summary\nThe GSOC Manager is responsible for the leadership, performance, and continuous improvement of Global Security Operations Center activities supporting high-profile clients, properties, and protective operations programs. This role oversees GSOC personnel, security technology platforms, incident response protocols, reporting processes, and client service delivery while ensuring operational excellence and compliance with established standards.\nThe ideal candidate is a strategic security professional with strong leadership skills, operational expertise, and experience managing security teams in a fast-paced environment.\nEssential Duties and Responsibilities \nLead, mentor, and develop GSOC personnel, ensuring consistent performance, accountability, and professional growth.\nManage day-to-day GSOC operations supporting multiple properties, principals, and security programs.\nOversee monitoring and response activities involving alarms, CCTV systems, access control platforms, and other security technologies. \nEnsure timely and accurate incident management, escalation, reporting, and after-action review processes.\nDevelop, implement, and maintain Standard Operating Procedures (SOPs), post orders, and operational best practices.\nConduct risk assessments, vulnerability reviews, and security program evaluations, providing recommendations for improvement. \nServe as the primary liaison between GSOC operations, protective services teams, clients, vendors, and local emergency services.\nMonitor operational metrics and prepare reports, dashboards, and executive summaries for leadership and clients.\nOversee staffing, scheduling, training, onboarding, and quality assurance initiatives.\nEnsure compliance with contractual requirements, regulatory standards, and company policies.\nSupport emergency response, crisis management, and business continuity efforts as required.\nMaintain operational readiness and proper functionality of all security systems, communications platforms, and technology utilized within the GSOC. \nSkills and Experience Required \nMinimum 5+ years of security operations, GSOC, intelligence, law enforcement, military, or corporate security experience. \nMinimum 2+ years of supervisory or management experience leading security operations teams.\nDemonstrated ability to manage personnel, prioritize competing demands, and make critical decisions under pressure.\nStrong understanding of security technologies including CCTV, access control, alarm monitoring, communications systems, and incident management platforms.\nExperience developing SOPs, operational workflows, and security program improvements. \nStrong analytical, investigative, and report-writing skills. \nExcellent verbal and written communication skills with the ability to engage clients and executive stakeholders.\nFlorida Class D Security License.\nProficiency with Microsoft Office Suite and multi-platform security operating environments.\nPreferred\nExperience with the GENETEC Security Center platform.\nExperience supporting executive protection or high-net-worth client programs.\nData analysis and security metrics reporting experience.\nCrisis management, emergency response, or business continuity planning experience.\nBachelor's degree in Criminal Justice, Homeland Security, Emergency Management, or a related field. Industry certifications such as PSP, CPP, CSMP, or equivalent. \nWork Environment \nThis position is based in Palm Beach until Jan 2027. This role will be based in Miami, Florida starting in Jan 2027. The GSOC Manager must be available to support operations during critical incidents, emergencies, and special events as needed. Occasional travel between locations may be required.","description_format":"text","description_chars":4311,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Events & Ticketing","Event Management","Corporate Events"],"lifecycle":[{"event":"open","at":"2026-10-01T20:42:13Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":122500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.785,"p_room":0.9,"age_days":19,"expected_fill_days":31,"reasons":["conf:3","win:mid"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/crisis24-gsoc-manager-protective-operations","json_url":"https://alion.io/job/crisis24-gsoc-manager-protective-operations.json","meta":{"generated_at":"2026-10-20T22:42:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26598,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40823},"rest":"https://alion.io/mcp/rest/get_company?id=40823"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrisis24-gsoc-manager-protective-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrisis24-gsoc-manager-protective-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrisis24-gsoc-manager-protective-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crisis24-gsoc-manager-protective-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrisis24-gsoc-manager-protective-operations"}]}