{"id":2752419,"url":"https://alion.io/job/crisis24-gsoc-operator","title":"GSOC Operator","company":{"id":40823,"name":"Crisis24","domain":"crisis24.com","url":"https://alion.io/company/crisis24","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tempe, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-10-16T07:00:00Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-21T22:20:04Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Responsibilities \nProactively monitor multiple screens displaying various security systems, including access control, video management, and intrusion detection platforms.\nAcknowledge, assess, and prioritize all daily security alerts and intrusion detection alarms in a timely manner.\nAdminister and troubleshoot security systems, ensuring they are functioning correctly and reporting any issues to the appropriate personnel.\nDispatch security officers and other relevant personnel in response to alarms or security events, adhering to established performance criteria and protocols.\nAccurately log all security events, actions taken, and outcomes in the incident management system.\nAnswer inbound calls from employees and security personnel, providing professional, helpful, and customer-service-focused responses.\nTriage all incoming service and support calls, redirecting them to the appropriate team or individual as needed.\nRequirements\nHigh School Diploma or equivalent required; an associate or bachelor's degree in a related field is a plus.\nPrior experience in a security, dispatch, or customer service role is preferred, but not required.\nStrong ability to multitask and maintain focus in a fast-paced, high-pressure environment.\nExcellent verbal and written communication skills.\nProficiency in basic computer applications and the ability to quickly learn new software and security platforms.\nA strong sense of responsibility and a proactive, problem-solving mindset.\nMust be able to work flexible hours, including nights, weekends, and holidays, as part of a 24/7 operation.\nMust be able to pass a background check.\nData Protection\nAdhere to applicable information security procedures and policies as updated from time to time on the ISMS. Report any information security incidents or potential information security threats to the Information Security Officer. Take a proactive approach to information security.\nInformation Security\nProtect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.","description_format":"text","description_chars":2150,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Services","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-17T00:25:58Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":122500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.847,"p_room":1,"age_days":4,"expected_fill_days":31,"reasons":["conf:2","win:early"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/crisis24-gsoc-operator","json_url":"https://alion.io/job/crisis24-gsoc-operator.json","meta":{"generated_at":"2026-10-22T00:55:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":51,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40823},"rest":"https://alion.io/mcp/rest/get_company?id=40823"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrisis24-gsoc-operator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrisis24-gsoc-operator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrisis24-gsoc-operator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crisis24-gsoc-operator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrisis24-gsoc-operator"}]}