{"id":1974962,"url":"https://alion.io/job/crisis24-operations-specialist-swing-shift","title":"Operations Specialist (Swing Shift)","company":{"id":40823,"name":"Crisis24","domain":"crisis24.com","url":"https://alion.io/company/crisis24","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boca Raton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":true},{"name":"Microsoft Teams","optional":true},{"name":"SharePoint","optional":true}],"status":"live","first_seen_at":"2026-10-06T07:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-15T19:31:17Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Key Responsibilities Include:\nServing as the primary point of contact between clients, vendors, and other teams. \nCoordinating client schedules with ground teams and supporting Executive Protection operations, data tracking, and information flow.\nRequesting, scheduling, and tracking Executive Protection agents, drivers, and related services globally.\nSupporting GSOC managers with presentations, security operation plans, risk assessments, and executive summaries.\nManaging travel and logistics for agents and drivers, including flights, hotels, and rental vehicles.\nAnswering phone calls and disseminating the information to relevant parties. \nPreparing travel briefs, dispatch confirmations, situation reports, and client-facing documentation.\nCoordinating all logistical communication related to pickups, drop-offs, routing, vehicle needs, and regional threat considerations.\nReviewing client requests, cost estimates, statements of work, and ensuring services align with client requirements.\nMonitoring project timelines, risks, and issues while providing solutions and maintaining accurate documentation.\nEnsuring compliance with safety standards, operational directives, and national and regional regulations.\nResolving operational issues, client concerns, and service satisfaction matters.\nParticipating in meetings, facilitating discussions when needed, and communicating updates, policies, and decisions across teams.\nMaintaining operational records, reports, logs, and internal controls to protect client assets and personnel.\nRequired and Preferred Experience and Qualifications:\nBachelor’s degree in a related field is strongly preferred. Either bachelor's degree or equivalent military experience\nHave an interest or direct experience in the following: Executive Protection, Intelligence, Operations, Critical Incident Management or Corporate Security, Crisis Management, or Emergency Response\nMust be a competent user of Microsoft Suite, Microsoft Teams, SharePoint, and other similar tools.\nMust be willing to sign an NDA and maintain strict confidentiality\nMust be able to communicate effectively, both verbally and in writing\nAbility to maintain a professional demeanor during stressful situations\nMust be able to quickly adapt and excel in dynamic situations\nDemonstrated organizational and time management skills\nSuccessful client management experience\nA demonstrated history of effective conflict resolution skills\nAbility to attend training events that fall outside normal work hours\nAbility to work night shifts\nWork Environment & Physical/Mental Demands:\nWith or without reasonable accommodation, this job requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:\nMust undergo and meet company standards for background and reference checks, and drug tests if required\nExposure to sensitive and confidential information\nRegular computer usage\nAbility to handle multiple tasks concurrently\nManual dexterity required for occasional reaching and lifting of small objects and operating office equipment\nOccasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling\nMust be flexible with the ability to work evenings, odd hours, and weekends with little notice\nFrequent sitting and/or standing\nAvailable Shifts\nSwing Shift: 1:30 PM – 9:30 PM\nTraining Schedule:All new hires will complete a mandatory training period from 8:00 AM – 4:00 PM, Monday through Friday, for the first two weeks before transitioning to their assigned shift.","description_format":"text","description_chars":3570,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Events & Ticketing","Event Management","Corporate Events"],"lifecycle":[{"event":"open","at":"2026-10-06T20:59:26Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":122500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.832,"p_room":1,"age_days":8,"expected_fill_days":31,"reasons":["conf:1","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/crisis24-operations-specialist-swing-shift","json_url":"https://alion.io/job/crisis24-operations-specialist-swing-shift.json","meta":{"generated_at":"2026-10-15T22:05:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33631,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40823},"rest":"https://alion.io/mcp/rest/get_company?id=40823"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrisis24-operations-specialist-swing-shift"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrisis24-operations-specialist-swing-shift"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrisis24-operations-specialist-swing-shift"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crisis24-operations-specialist-swing-shift\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrisis24-operations-specialist-swing-shift"}]}