{"id":3415844,"url":"https://alion.io/job/criteo-manager-smb-emea","title":"Manager SMB EMEA","company":{"id":52884,"name":"Criteo","domain":"criteo.com","url":"https://alion.io/company/criteo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-29T05:49:05Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barcelona, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":69000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2146},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T19:22:32Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-29T10:26:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"What You'll Do:\nWe are looking for a commercially minded people manager to lead an Account Strategy team supporting our SMB Performance Media EMEA Direct business. This role combines team leadership, customer strategy, revenue ownership and operational rigor in a high-volume SMB environment.\nYou will help the team deliver against revenue objectives while strengthening customer relationships and accelerating adoption of Criteo’s cross-channel, full-funnel and Criteo Go solutions. This role is ideal for a people leader who is equally motivated by achieving ambitious targets and by elevating the quality, consistency and impact of our client strategies.\nLead and develop a high-performing team\nSet clear expectations, priorities and success measures for Account Strategists.\nCoach the team through regular one-to-ones, performance conversations, development plans and actionable feedback.\nBuild a culture of accountability, collaboration, innovation and continuous improvement.\nHire, onboard and develop talent, while building succession plans across the team.\nCreate an environment where team members take ownership, experiment thoughtfully and share best practices.\nLead the team in shaping the future of account management by championing AI-powered tools that streamline workflows, identify expansion opportunities and enable highly personalized client interactions at scale.\nDeliver commercial performance & client satisfaction\nOwn the team’s contribution to revenue targets and ensure plans translate into measurable growth.\nMaintain strong commercial discipline across pipeline management, opportunity progression, forecasting and book-of-business management.\nDefine the strategic framework, standards and best practices for advising SMB and long-tail clients on full-funnel, AI-enabled strategies using Criteo Go.\nEnsure high-quality onboarding, activation and continuous optimisation of Criteo Go campaigns, driving adoption of AI-automated budgeting, bidding and creative solutions at scale.\nFoster a consultative, platform-led and AI-enabled mindset across the team.\nPartner closely with Customer Care and other cross-functional stakeholders to resolve client challenges and deliver an excellent end-to-end customer experience.\nImprove customer outcomes and advocacy, as measured through CSAT performance.\nStrengthen collaboration and innovation\nBuild productive relationships with cross-functional partners across the organisation.\nShare feedback proactively and ensure customer and market insights inform broader business decisions.\nEncourage participation in innovation programmes, pilots, alpha and beta tests, expert initiatives and problem-solving forums.\nChampion the practical use of AI-enabled tools and agents to improve productivity, quality and customer impact, both internally and in client conversations.\nWho You Are:\nRequired experience and capabilities\n3-5 years experience managing and developing a customer-facing commercial, account management teams \nStrong understanding of digital advertising and SMB dynamics. \nStrong business acumen, analytical thinking and comfort with forecasting, pipeline management and performance metrics. \nExperience translating strategic priorities into clear team plans, operating cadences and measurable outcomes. \nExcellent stakeholder management and communication skills, with the ability to influence across functions and seniority levels. \nA coaching-led leadership style, with high standards for accountability and a genuine commitment to people development. \nComfort working in a fast-moving, international and matrixed organisation. \nCore behaviours\nClient-centricity: Put customer value and business impact at the centre of decisions, in a high volume environment. \nCommercial ownership: Turn opportunities into action and action into measurable results. \nOperational excellence: Create reliable processes, clean data and predictable execution. \nCollaboration: Work openly across teams and make others more effective. \nInnovation: Encourage thoughtful experimentation and learn quickly from results. \nSelf-leadership: Seek feedback, invest in personal development and model the standards expected from the team. \nWe acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!\nWho We Are:\nWe’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.\nAt Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.\nWe foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs-never on non-job-related factors or legally protected characteristics.\nWhat We Offer:\nWays of working - Our hybrid model blends home with in-office experiences, making space for both.\nGrow with us - Learning, mentorship & career development programs.\nYour wellbeing matters - Health benefits, wellness perks & mental health support.\nA team that cares - Diverse, inclusive, and globally connected.\nFair pay & perks - Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.\nAdditionalbenefits may vary depending on the country where you work and the nature of your employment with Criteo.","description_format":"text","description_chars":5774,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Advertising","E-commerce Marketing","Retail & Commerce AI"],"lifecycle":[{"event":"open","at":"2026-10-28T19:22:32Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":45,"reasons":["conf:5","velocity","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/criteo-manager-smb-emea","json_url":"https://alion.io/job/criteo-manager-smb-emea.json","meta":{"generated_at":"2026-10-29T14:57:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22584,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52884},"rest":"https://alion.io/mcp/rest/get_company?id=52884"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcriteo-manager-smb-emea"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcriteo-manager-smb-emea"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcriteo-manager-smb-emea"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/criteo-manager-smb-emea\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcriteo-manager-smb-emea"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3415844}},{"tool":"search_jobs","arguments":{"company":"criteo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3415844},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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