{"id":3255273,"url":"https://alion.io/job/critical-mass-project-manager-2","title":"Project Manager","company":{"id":673188,"name":"Critical Mass","domain":"criticalmass.com","url":"https://alion.io/company/criticalmass","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":6,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San José, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":63000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2874},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Smartsheet","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-10-21T16:24:19Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-29T05:52:06Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Critical Mass is looking for a motivated and detail-oriented Project Manager to join our team and help deliver impactful media and digital marketing campaigns for leading global brands.\nIn this role, you will lead the planning, coordination, and delivery of integrated digital media campaigns across multiple platforms and channels. You’ll work closely with cross-functional teams, media partners, creative teams, and clients to ensure campaigns are executed smoothly, on time, within scope, and aligned with business objectives.\nThe ideal candidate is highly organized, proactive, and comfortable managing multiple campaigns, platforms, stakeholders, and deadlines in a fast-paced agency environment. You are a strong communicator who can bring structure to complex projects, identify potential issues before they arise, and keep teams moving toward successful campaign launches and results.\nYou Will\nLead the planning, execution, and delivery of digital media and marketing campaigns from kickoff through launch and completion.\nCoordinate campaigns across multiple digital channels, including social media, paid media, display, and other digital advertising platforms.\nManage campaign timelines, deliverables, budgets, resources, dependencies, and overall project health.\nCoordinate campaign setup, trafficking, launch, optimization, and post-campaign activities across internal teams and external partners.\nWork with platforms such as Campaign Manager 360 (CM360) and other digital advertising and media technologies.\nCoordinate campaign execution across platforms such as TikTok, LinkedIn, Reddit, Instagram, Facebook, and other relevant media channels.\nPartner closely with Media, Creative, Strategy, Analytics, Account Management, Production, and QA teams to ensure seamless campaign delivery.\nFacilitate project and campaign meetings, drive discussions, document decisions, and ensure follow-through on action items.\nServe as a key point of contact for assigned campaigns, maintaining clear communication across internal teams, clients, and partners.\nManage campaign scope and proactively identify and address risks, issues, dependencies, and changes throughout the campaign lifecycle.\nSupport campaign intake, scoping, estimation, resource planning, and timelines.\nCoordinate creative asset requirements, specifications, approvals, trafficking, and delivery across media platforms.\nEnsure campaign assets and deliverables meet platform specifications, quality standards, and launch requirements.\nMonitor campaign progress and provide regular updates on timelines, deliverables, risks, and overall campaign status.\nWork closely with stakeholders to ensure campaign objectives, targeting, messaging, creative, and execution remain aligned.\nSupport campaign reporting, post-launch activities, retrospectives, and continuous improvement initiatives.\nIdentify opportunities to improve campaign workflows, processes, communication, and cross-functional collaboration.\nEnsure campaigns are delivered on time, within scope, within budget, and to Critical Mass quality standards.\nYou Have\n3-5+ years of project management experience within digital, media, advertising, marketing, creative, or customer experience agencies.\nHands-on experience managing digital media campaigns from planning and setup through launch and completion.\nExperience working with Campaign Manager 360 (CM360) or similar ad-serving/campaign management platforms.\nFamiliarity with digital media and social platforms such as TikTok, LinkedIn, Reddit, Instagram, Facebook, and other paid media channels.\nUnderstanding of digital advertising campaign workflows, including creative trafficking, campaign setup, approvals, launches, tracking, and reporting.\nExperience managing multiple concurrent campaigns in a fast-paced, client-facing agency environment.\nExperience managing timelines, budgets, scope, resources, risks, dependencies, and stakeholder expectations.\nExperience coordinating creative assets and ensuring they meet platform specifications and campaign requirements.\nExperience collaborating with cross-functional teams including Media, Creative, Strategy, Analytics, Production, QA, and Account Management.\nStrong organizational skills and exceptional attention to detail, with the ability to manage multiple campaigns and deadlines simultaneously.\nExcellent verbal and written communication skills, with the ability to communicate effectively with technical and non-technical stakeholders.\nStrong problem-solving, prioritization, and decision-making skills.\nExperience using project management and collaboration tools such as Jira, Confluence, Smartsheet, Microsoft Teams, or similar platforms.\nAdvanced English communication skills, both written and verbal.\nAbility to work independently, manage competing priorities, and proactively identify potential campaign risks or blockers.\nStrong ability to build relationships and collaborate across multiple teams and stakeholders.\nWhat We Offer\n\nMaternity and parental leave extra days\nCompetitive benefits packages\nVacation, compassionate leave, sick days, and flex days\nAccess to online services for families and new parents\nDiversity and Inclusion Board with 12 affinity groups\nInternal learning and development programs\nEnterprise-wide employee discounts\nAnd more…\nAt Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!\nThe Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\nThe Ask Stems From Our Want To\n Strengthen opportunity for continuous learning\nImprove collaboration and team relationships.\nIncrease employee engagement\nThis work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.\nCritical Mass is an equal opportunity employer. \nCritical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\n\nThe Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \nIf U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid\nIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html\nIf U.K. based: https://www.gov.uk/consumer-protection-rights\nIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx","description_format":"text","description_chars":7559,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Design & Creative","Sales & Marketing","Creative Agencies"],"lifecycle":[{"event":"open","at":"2026-10-26T01:32:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":57,"reasons":["conf:4","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/critical-mass-project-manager-2","json_url":"https://alion.io/job/critical-mass-project-manager-2.json","meta":{"generated_at":"2026-10-29T09:52:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14953,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673188},"rest":"https://alion.io/mcp/rest/get_company?id=673188"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcritical-mass-project-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcritical-mass-project-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcritical-mass-project-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/critical-mass-project-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcritical-mass-project-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3255273}},{"tool":"search_jobs","arguments":{"company":"criticalmass.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3255273},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}