{"id":2476131,"url":"https://alion.io/job/crombie-full-stack-developer-service-desk","title":"Full Stack Developer – Service Desk","company":{"id":3852763,"name":"Crombie","domain":"crombie.dev","url":"https://alion.io/company/crombie-dev","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"PeopleForce","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Argentina"],"countries":["AR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":45000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":814},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"DynamoDB","optional":false},{"name":"JavaScript","optional":false},{"name":"Jest","optional":false},{"name":"Node JS","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"Service Desk","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-10-13T21:25:29Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T05:47:53Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"DescripciónBuscamos 3 Desarrolladores/as Full Stack para sumarse al equipo de Service Desk de un cliente fintech de EE.UU. del sector de préstamos y mortgages. El rol está enfocado en el soporte de la plataforma en producción: resolver incidentes, corregir errores en backend y frontend, y mantener las integraciones funcionando, trabajando sobre un stack React, Node.js y AWS Serverless.\nCada persona cubrirá un horario fijo distinto: un turno tarde de lunes a viernes, uno que incluye los sábados y otro que incluye los domingos.\nRequisitos\nAl menos 1 año de experiencia profesional en desarrollo de software, con experiencia Full Stack (backend y frontend).\nSólido manejo de React, JavaScript/TypeScript y Node.js.\nExperiencia con servicios AWS serverless: DynamoDB, Lambda, Serverless Framework, CloudWatch y Cognito.\nExperiencia en desarrollo de sitios web, REST APIs y webhooks.\nManejo de git y de sus flujos de trabajo (hotfixes, bugfixes, features).\nExperiencia diagnosticando errores en producción a partir de logs y herramientas de monitoreo.\nCompromiso con estándares de calidad y prácticas de código limpio.\nInglés suficiente para entender a hablantes nativos y responder con claridad.\nDisposición para aprender rápido y preguntar ante cualquier duda.\nComunicación clara y profesional.\nPensamiento crítico para cuestionar y proponer mejoras en los procesos.\nProactividad y capacidad de avanzar de forma autónoma.\nCapacidad para reorganizar prioridades y mantener la calma ante incidentes críticos.\nResponsabilidadesResolver errores en producción interviniendo directamente sobre el sistema: edición de datos en DynamoDB, ajustes en Lambdas y APIs, y reproceso de llamadas o integraciones fallidas.\nAtender los tickets del tablero asignado y priorizarlos según urgencia e impacto.\nDiagnosticar, resolver o escalar incidentes de backend y frontend, documentando la causa raíz.\nAnalizar logs y métricas en CloudWatch para detectar comportamientos no deseados y corregirlos.\nHacer seguimiento y resolver problemas en APIs y webhooks de terceros.\nMantener informados a supervisores y al equipo sobre el estado de cada incidente.\nBueno que tengaExperiencia en soluciones para el sector financiero.\nParticipación en proyectos de gran escala, con equipos de 10 o más desarrolladores.\nExperiencia en pruebas unitarias con herramientas como Jest.\nExperiencia en roles de soporte, Service Desk o guardias de producción.\nCondiciones de trabajo\nBuscamos 3 personas, una para cada uno de estos horarios, expresados en ET (Eastern Time, hora de la costa este de EE.UU.):\n Late Shift: lunes a viernes, de 12 a 20 hs ET (13 a 21hs Arg - 14 a 22hs Arg)\n Cobertura sábados: martes a viernes de 8 a 16 hs ET (9 a 17hs Arg) y sábados de 9 a 17 hs ET (10 a 18hs Arg).\n Cobertura domingos: lunes a jueves de 8 a 16 hs ET (9 a 17hs Arg) y domingos de 9 a 17 hs ET (10 a 18hs Arg).\nLos horarios se corren una hora más en verano.","description_format":"text","description_chars":2915,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-13T21:25:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/crombie-full-stack-developer-service-desk","json_url":"https://alion.io/job/crombie-full-stack-developer-service-desk.json","meta":{"generated_at":"2026-10-14T10:01:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11409,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3852763},"rest":"https://alion.io/mcp/rest/get_company?id=3852763"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrombie-full-stack-developer-service-desk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrombie-full-stack-developer-service-desk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrombie-full-stack-developer-service-desk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crombie-full-stack-developer-service-desk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrombie-full-stack-developer-service-desk"}]}