# Order Support Specialist

POSITION TITLE: Order Support Specialist (S3) For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work. ABOUT THE ROLE Key starting point of the order entry process within the Commercial Organization. Executes on the completion of customer orders with a focused balance between speed and accuracy. The Specialists work closely with the team leads to ensure all orders are entered timely, effectively and follow all protocols outlined by the various customer deployments. Responsibilities Ability to process orders in all lines of business and in compliance with company policies and procedures. Meet or exceed all metrics related to order processing. Consistently demonstrate the ability to balance speed and accuracy. Ability to interpret various internal/ext

- **Id**: 4258550
- **Url**: <https://alion.io/job/crown-castle-order-support-specialist>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Houston, United States, Chandler, United States, Charlotte, United States, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: yes
- **Status**: live
- **First seen at**: 2026-11-10T18:17:45Z
- **Employer posted date**: 2026-11-10
- **Last verified at**: 2026-11-13T14:30:41Z
- **Board verified**: yes
- **Days open**: 2
- **Description format**: text
- **Description chars**: 5578
- **Description truncated**: no
- **Benefits**: Equity, Hybrid work
- **Relocation offered**: no
- **Industries**: Telecommunications

## Company

- **Id**: 179399
- **Name**: Crown Castle
- **Domain**: crowncastle.com
- **Url**: <https://alion.io/company/crown-castle>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: UltiPro

## Technologies

- **Amazon S3** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 2

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: yes

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-13T14:30:41Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 10; Filings 12m: 10

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 2
- **Expected fill days**: 25
- **Reasons**: conf:2, win:early, comp:junior
- **Computed at**: 2026-11-13T16:40:49Z

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.