{"id":1970241,"url":"https://alion.io/job/crown-fine-art-senior-customs-coordinator","title":"Senior Customs Coordinator","company":{"id":2396221,"name":"Crown Fine Art","domain":"crownfineart.com","url":"https://alion.io/company/crownfineart","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"B","score":84,"open_postings":11,"ghost_share":0,"stale_share":0.636,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":71000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-26T00:44:38Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":38},"description":"Job Title: Senior Customs Coordinator\nLocation: Stockwell, Art Central\nEmployment Type: Permeant, Full time\nStart date: Immediate Start\nAbout us\nCrown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.\nWe oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.\nAbout the Role\nAt Crown Fine Art, we specialise in the safe handling, transportation, and installation of priceless artworks. As a part of the team, you’ll be part of a team that works behind the scenes to ensure every masterpiece is treated with the respect and precision it deserves.\nThis is an important function within the company. As such, the job holder will be expected to provide support in internal customs coordination.\nAs a senior customs coordinator you will plan and execute all aspects of shipping, primarily for internal Crown cliental in addition to external clients as required.\nCritical to the role is a firm understanding on UK customs regulations, desirable candidate will have prior knowledge within the Fine Art and Antiquities market.\nOther attributes include attention to detail, excellent communication and organisational skills, initiative and time management.\nThere will also be occasional working out of hours required depending on the individual shipments administered, that will require monitoring for progression and clearance purposes.\nThe CFA Division benefits from support functions in Finance, Human Resources, I.T., Marketing, Quality Management, Purchasing and European Operations.\nWhat You’ll Do\nShipping\nCoordinate UK and international shipments;\nRequesting relevant resources required to carry out each job to meet goals;\nCreating Air Waybills, requesting bookings with Airline and producing associated documentation. Building relationships with those airlines and other carriers;\nTimely processing of invoices, both sales and purchases;\nBe part of developing systems and procedures for the shipping department;\nCreation and maintenance of a thorough airline cost tariff;\nEnsure all accounting and reporting deadlines are observed;\nPotential to travel to the airport / other location with shipments as required\nCustoms\nTake Ownership of customs procedures and clearances (export/import/diversion, etc) using internal/external customs software. \nProduce accurate and timely customs clearances on behalf of the company; \nAdministering the companies’ customs records (Bond, TA etc) and ensuring the company complies with all regulatory body requirements, and deadline are met; \nMaintain existing authorisations and reapply as required;\nUpdate management and provide reports on the status / health of our authorisation;\nEnsure Crown maintain the ability to be able customs clear vehicles at Crown sites\nLiaise and build relationships with the airlines, customs and other related parties as required;\nProactively liaise with internal clients throughout a project to manage their experience and service\nGeneral Administration\nConsider budget management throughout each project and shipment;\nProvide business leads to other divisions within the company to facilitate client revenue growth;\nDeliver consistently high levels of service to give our clients, which includes your internal clients, the best possible experience of our services;\nActively contribute individually, and as part of the Crown Fine Art Customs & Shipping Department, in the design, implementation and adherence to company processes and polices;\nTo motivate your colleagues through your dedication to the role and output of work. Assist them in providing our clients with the best service in the fine art handling sector;\nEnsure all reporting deadlines are observed;\nAny other reasonable tasks requested by Senior Management or other departments;\nAd-hoc cover of colleague’s duties during periods of absence;\nPerformance Targets\nQuality of service and support offered to our clients via surveys and PDR’s;\nIssues of individual poor performance;\nEstimate/quote conversation ratios;\nFlown as booked (FAB) performance @ 95%;\nMonitoring and ownership of FAB and clearance performance;\nTA and Bond etc expiries and issues;\nAccuracy of documentation;\nDepartmental performance.\nWhat We’re Looking For\nThe successful candidate for this position will have previous experience in a similar role within the Fine Art industry, or similarly logistics/customs industry, coupled with the ability to multi-task and maintain clear and concise records.\nYou will have excellent communication, project management, analytical and administration skills, an eye for detail, energy, flexibility and self-motivation to assist your team and manager. It is essential you have a good knowledge of Microsoft packages and are prepared to work as a team member and to tight deadlines.\nWhy Join Crown Fine Art?\nJoin a company celebrated for its care, expertise, and commitment to quality service.\nGrow with ongoing training designed to develop your skills and support your career ambitions.\nDevelop your skills and collaborate on innovative solutions in an international, supportive environment. \nJoin collaborative team that values your ideas and encourages diversity and creativity.\nEnjoy a culture built on integrity, respect, and excellence.\nContribute to sustainability and responsible business practices worldwide\nShape Your Future with a Global Leader-Where Every Talent Finds Its Crown\nApply now or share this opportunity with someone who’d be a perfect fit.\nCrown is an equal opportunities employer\nWe are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.\nCrown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.\n#CrownWorldwideGroup #joinourteam #NowHiring #LondonJobs #TeamCrown #ShapeTheFutureCrown #InnovateWithCrown #Recruitment #CrownFineArt #FineArtTechnician #ArtHandling #LogisticsCareers","description_format":"text","description_chars":6983,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Logistics"],"lifecycle":[{"event":"open","at":"2026-10-06T19:02:09Z"},{"event":"close","at":"2026-10-10T07:04:27Z"},{"event":"reopen","at":"2026-10-19T14:21:13Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.556,"p_room":0.75,"age_days":38,"expected_fill_days":41,"reasons":["conf:3","stale_co","win:late"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/crown-fine-art-senior-customs-coordinator","json_url":"https://alion.io/job/crown-fine-art-senior-customs-coordinator.json","meta":{"generated_at":"2026-10-26T02:44:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3586,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2396221},"rest":"https://alion.io/mcp/rest/get_company?id=2396221"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrown-fine-art-senior-customs-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrown-fine-art-senior-customs-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrown-fine-art-senior-customs-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crown-fine-art-senior-customs-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrown-fine-art-senior-customs-coordinator"}]}