{"id":3221208,"url":"https://alion.io/job/crown-resorts-facilities-coordinator-soft-services","title":"Facilities Coordinator - Soft Services","company":{"id":2195423,"name":"Crown Resorts","domain":"crownresorts.com.au","url":"https://alion.io/company/crownresorts","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0.167,"time_to_fill_p50_days":21,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":83000,"period":"year","method":"role_country_seniority_unknown","sample_n":145},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-27T21:22:10Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Better begins here\nCrown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.\nPlease note: the internal title for this position is Soft Services Coordinator.\nThe role:\nAt Crown Resorts, we're committed to creating memorable experiences for our guests and exceptional careers for our people. From world-class hotels and dining to luxury residences and entertainment, every corner of Crown Sydney reflects our commitment to excellence.\nBehind the scenes, our Property Services team plays a crucial role in ensuring our destination remains immaculate, sustainable, safe, and operating at the highest standards. We're looking for 3 x Soft Services Coordinators to join the team and help shape the experience thousands of guests, residents and team members enjoy every day.\nAs a Soft Services Coordinator, you'll be at the heart of service excellence across Crown Sydney's soft services operations. Working closely with contractors, suppliers and internal stakeholders, you'll help ensure our cleaning, waste management and environmental services consistently exceed expectations.\nThis is a hands-on role where you'll spend time across the property conducting audits, inspections and quality reviews, while identifying opportunities to improve service delivery, operational efficiency and sustainability outcomes.\nYou’ll require availability to work across a 24/7 roster, with flexibility across overnights, weekends and public holidays.\nYou’ll be:\nCoordinating and monitoring cleaning, waste management and soft services contractors\nConducting quality audits, inspections and compliance reviews across the property\nEnsuring suppliers deliver against agreed service standards and KPIs\nSupporting operational planning for scheduled, reactive and emergency services\nBuilding strong relationships with internal stakeholders and external service partners\nIdentifying opportunities for service improvement and operational excellence\nSupporting Crown's environmental and sustainability initiatives\nAnalysing performance data and reporting on contractor outcomes and service delivery metrics\nYou’ll bring:\nExperience within facilities management, property services, cleaning operations, waste management or a similar environment\nStrong contractor and stakeholder management capability\nExperience conducting audits, inspections or quality assurance activities\nA strong understanding of compliance, risk and operational best practice\nExceptional pro-activeness, organisational and problem-solving skills\nThe ability to analyse data and identify opportunities for continuous improvement\nA passion for sustainability and operational excellence\nOutstanding communication and relationship-building skills\nHas or is able to obtain all required Casino Employee Licenses\nOn offer to you:\nOpportunity to make a visible impact in one of Australia's most iconic integrated resorts\nExposure to large-scale operations and supplier partnerships\nComplimentary meals at our on-site staff restaurant + discounts at various F&B venues on property\nGenerous accommodation discounts across Crown Resorts in Sydney, Melbourne & Perth\nA tailored uniform, that’s washed and laundered free for every shift by our on-site wardrobe team\nTake part and be rewarded in Crown’s group-wide recognition and awards program\nOpportunity to contribute to Crown’s community, diversity & inclusion committees\nAccess to discounts across health & wellbeing, novated leasing options & more\nApplications close midnight, Friday 13 November 2026.\nOn top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.\nOur Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.","description_format":"text","description_chars":4307,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","iGaming & Gambling"],"lifecycle":[{"event":"open","at":"2026-10-25T03:26:13Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.843,"p_room":1,"age_days":4,"expected_fill_days":21,"reasons":["conf:2","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/crown-resorts-facilities-coordinator-soft-services","json_url":"https://alion.io/job/crown-resorts-facilities-coordinator-soft-services.json","meta":{"generated_at":"2026-10-28T05:08:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6700,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2195423},"rest":"https://alion.io/mcp/rest/get_company?id=2195423"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrown-resorts-facilities-coordinator-soft-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrown-resorts-facilities-coordinator-soft-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrown-resorts-facilities-coordinator-soft-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crown-resorts-facilities-coordinator-soft-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrown-resorts-facilities-coordinator-soft-services"}]}