{"id":1857024,"url":"https://alion.io/job/crunchr-senior-analytics-engineer-customer-facing","title":"Senior Analytics Engineer (Customer-Facing)","company":{"id":3018924,"name":"Crunchr","domain":"crunchr.com","url":"https://alion.io/company/crunchr","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":89000,"max_usd":171000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1585},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-08-12T14:46:18Z","employer_posted_date":"2026-08-12","last_verified_at":"2026-10-10T19:08:07Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"About us\nCrunchr is the People Analytics platform for forward-thinking HR teams. Our team has been built with the same attention and care as our product, and we value motivated and impact-driven team players. For more information about us, you can visit the Crunchr career page.\nBefore you apply, please note that candidates based in the Greater Boston area are strongly preferred and that this role does not offer visa sponsorship (applicants must be currently authorized to work in the United States without employer sponsorship). We also don't use AI in our selection process (yes, a real person reads each submission), so please keep your application authentic and relevant!\nSome context about the role\nCrunchr’s Customer Success team sits at the heart of what we deliver, combining engaged customer relationships with deep technical work to transform scattered HR data into actionable insights. We are now looking for a senior, hands-on Analytics Engineer to be the technical partner to our customers and unlock the value of people analytics.\nYou will be responsible for integrating, consolidating, cleansing and structuring HR data for analytical or operational uses, as well as building data pipelines to bring together information from different source systems. As a Senior Analytics Engineer at Crunchr you will work with customers both during and after implementation to make data easily accessible and to optimize their organization's big data ecosystem. You will be the technical owner for a set of customer accounts, working directly with clients on complex, real-world HR data challenges and being the person they rely on when things get difficult.\nThe total CS team consists of 10 team members working as Customer Success Managers, Analytics Engineers and Customer Success Specialists across the Netherlands (Amsterdam) and US (Boston). You will be based in Boston, and will report directly to the Head of CS (based in Boston). You will work closely with our CSMs on customer accounts and with the Engineering department for technical queries.\nSome of your responsibilities will be:\nBe the primary technical point of contact for your own customer accounts, owning issues end-to-end and ensuring a high quality of delivery.\nProactively identify data quality gaps of our customers, enabling further analytics opportunities.\nContinuously improve technical standards across code quality, pipeline architecture and own ways of working.\nSet up integrations with different HRIS, including creating scripts to feed the data from clients into our solution. \nBe the senior technical voice with customers. Lead data-related discussions, advise on complex problems, and build trust with stakeholders at all levels.\nActively bring AI into how we work, finding places where it can improve speed, quality or consistency across the team and customer base.\nWhat we expect from you\nMUSTS\nMaster's degree in Computer Science, Data Engineering or a related field.\n5+ years of relevant experience, with a track record of senior-level technical ownership.\nHands-on Python skills and strong data engineering fundamentals.\nComfortable advising and presenting to senior stakeholders and able to translate complexity clearly.\nAffinity with the HR or People Analytics domain.\nActively embrace AI as part of how you work, whether that’s using AI tools for improvements, automating repetitive tasks or finding smarter ways to solve customer challenges.\nYou are a great fit with our core values.\nBased in or near Boston, able to work from our office at least 2 days per week.\nNICE TO HAVES\nHands-on HRIS integration experience with systems like Workday or SAP SuccessFactors.\nBackground in SaaS or scale-up environments.\nCustomer-facing experience.\nWhat you can expect from us\nA role in which you can have great impact, you'll be part of a scale-up that is building something big!\nCompetitive compensation package and secondary conditions like a stock option plan.\nAutonomy, trust, and the opportunity to make a measurable impact on Crunchr’s growth story.","description_format":"text","description_chars":4041,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-04T20:22:50Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.743,"p_room":0.55,"age_days":58,"expected_fill_days":45,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/crunchr-senior-analytics-engineer-customer-facing","json_url":"https://alion.io/job/crunchr-senior-analytics-engineer-customer-facing.json","meta":{"generated_at":"2026-10-11T05:07:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4609,"day_limit":5000,"remaining_today":391,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3018924},"rest":"https://alion.io/mcp/rest/get_company?id=3018924"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrunchr-senior-analytics-engineer-customer-facing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrunchr-senior-analytics-engineer-customer-facing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrunchr-senior-analytics-engineer-customer-facing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crunchr-senior-analytics-engineer-customer-facing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrunchr-senior-analytics-engineer-customer-facing"}]}