{"id":2467791,"url":"https://alion.io/job/crunchtime-associate-solutions-engineer","title":"Associate Solutions Engineer","company":{"id":19039,"name":"Crunchtime","domain":"crunchtime.com","url":"https://alion.io/company/crunchtime","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States","Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T17:54:32Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-14T07:49:00Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Crunchtime helps multi-unit restaurants operate every location like their best one. Trusted by 850+ brands across 150,000+ locations worldwide, Crunchtime connects the full operations management lifecycle across inventory management, labor and scheduling, kitchen management, and operations execution, in the industry’s only complete, AI-powered suite. Top operators, including Jersey Mike’s, Five Guys, Smoothie King, Wingstop, and Chili’s, rely on Crunchtime to achieve profitability and deliver great guest experiences every day in every store. To learn more, visit Crunchtime.com.\nCrunchtime is the leading technology platform that enables the world’s top brands to achieve operational excellence by delivering consistent customer experiences and managing profitability across every location. Crunchtime’s solutions for restaurant operations are being used today in over 125K locations across 100+ countries by the world’s top restaurant and foodservice operators to decrease costs, increase profitability and reduce compliance risk. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our trusted cloud platform to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.\nAbout the Role: \nAs an Associate Solution Engineer, you will play a vital role in the success of our organization by supporting the sales team in aligning Crunchtime’s solutions with the business needs of our clients. This is a developmental role where you will learn the art and science of technical sales. You will assist with technical evaluations, participate in deep discovery sessions to understand client challenges, and collaborate account executives deal strategy. Under the mentorship of senior solutions engineers, you will learn to develop creative, story-based product demos that highlight the unique value Crunchtime brings to the hospitality industry.\nThe Associate Solution Engineer is an individual who is self-motivated, highly curious, a quick learner, and thrives in a collaborative, team-selling environment.\nResponsibilities: \nPartner with Mid Market Account Executives to understand customers needs and requirements, and develop a strategy to position Crunchtime’s solutions to meet those needs\nPrepare and deliver technical presentations tailored to the business needs and goals of existing and prospective customers\nProvide a deep level of product knowledge and skillfully answer technical and functional product questions as part of the sales cycle\nDeliver tailored solution demonstrations geared towards the prospects current pain and future state value\nLead technical discussions around enterprise architecture including integration strategies\nWork closely and collaborate with cross-functional teams including sales, product management, marketing, and customer success\nPrepare and communicate responses to RFPs\nSupport Marketing events including webinars, conferences and trade shows\nRequired Skills and Abilities: \nSales Partnership: Partner with Account Executives and Senior SEs to identify customer needs and learn how to position Crunchtime’s solutions effectively.\nPresentation Support: Prepare and deliver technical presentations and product demonstrations tailored to the specific goals of prospective customers.\nProduct Mastery: Develop a deep functional knowledge of the Crunchtime platform to skillfully answer product questions throughout the sales cycle.\nDiscovery & Strategy: Participate in discovery sessions to uncover client \"pain points\" and assist in building the technical strategy for accounts.\nCross-Functional Collaboration: Act as a liaison between Sales, Product Management, Engineering, professional services, and Customer Success to ensure a seamless experience for the client.\n Technical Documentation: Support the sales process by preparing high-quality responses to RFPs (Requests for Proposals) and security questionnaires.\nEvent Support: Represent Crunchtime at marketing events, including webinars, conferences, and trade shows.\nWhat we’re looking for\nCommunication: Exceptional verbal and written communication skills, with a natural comfort in public speaking and delivering presentations.\nTechnical Aptitude: A strong interest in how software works and an ability to translate technical features into \"real-world\" benefits.\nCollaboration: A team-player mindset with the ability to manage multiple tasks simultaneously in a fast-paced environment.\nAttitude: A motivated, positive, and professional \"student of the game\" who is eager to receive coaching and feedback.\n Experience: 1-2 years of professional experience (this can include internships, customer-facing roles, or technical support).\nEducation: Bachelor’s Degree.\n Event & Travel Support: Represent Crunchtime at marketing events (webinars, conferences, trade shows) and attend occasional travel (approximately 1-2 trips per quarter, ~10%), primarily for quarterly sales meetings and industry conferences rather than deal-specific travel.\nNice to haves\n Industry Context: Experience working in the hospitality or restaurant industry (front or back of house).\nSoftware Familiarity: Exposure to Inventory Management, ERP, LMS, or operations execution solutions.\nTechnical Foundation: Basic understanding of APIs, integration methodologies, or cloud infrastructure, or IT security.\nSales Exposure: Previous experience in a retail, hospitality, or internship-level sales environment.\nWhat you’ll get\nPositive, mission-driven team members from diverse backgrounds with a strong company culture\nCompetitive compensation package\nUnlimited PTO\nPaid company holidays\nYearly team off-sites\nMedical, dental, vision, and wellness benefits (FSA, HSA & HRA options)\n401k employer match\nPaid parental leave\nFitness reimbursement\nProfessional development and tuition reimbursement\nOther Responsibilities: \nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\nCompensation:\nThe annual base compensation range for this position is $75,000 - $80,000. The reasonably estimated total cash compensation (base + variable) range for this full-time position will be $95,000 - $100,000.\nActual compensation is based on factors unique to each candidate, including, but not limited to: job-related skills, qualifications, education, experience, and location. Crunchtime has a location-based compensation system, so someone doing the same job in a different city might have a different pay range.\nAccessibility Accommodation Statement\nCrunchtime complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . \nEqual Employment Opportunity Policy \nCrunchtime provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\nEqual Employment Opportunity Statement\nAt Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.\nWe have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.\nJoin us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.","description_format":"text","description_chars":8519,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Parental leave","Professional development","Unlimited PTO"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Scheduling & Booking Software"],"lifecycle":[{"event":"open","at":"2026-10-13T19:06:18Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.805,"p_room":0.9,"age_days":13,"expected_fill_days":29,"reasons":["conf:3","win:mid","comp:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/crunchtime-associate-solutions-engineer","json_url":"https://alion.io/job/crunchtime-associate-solutions-engineer.json","meta":{"generated_at":"2026-10-14T08:59:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9831,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19039},"rest":"https://alion.io/mcp/rest/get_company?id=19039"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrunchtime-associate-solutions-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrunchtime-associate-solutions-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrunchtime-associate-solutions-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crunchtime-associate-solutions-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrunchtime-associate-solutions-engineer"}]}