{"id":2505735,"url":"https://alion.io/job/crunchyroll-delivery-operations-coordinator","title":"Delivery Operations Coordinator","company":{"id":40459,"name":"Crunchyroll","domain":"crunchyroll.com","url":"https://alion.io/company/crunchyroll-news","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":16500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4190},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Adobe Premiere Pro","optional":false},{"name":"Airtable","optional":false},{"name":"Amazon S3","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"GCP","optional":false}],"status":"live","first_seen_at":"2026-09-22T19:04:30Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-14T11:37:09Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"About Crunchyroll\nFounded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.\nJoin our team, and help us shape the future of anime!\nAbout the role\nThe Delivery Operations Coordinator supports Crunchyroll’s global content distribution workflows, ensuring on-time, accurate delivery of video, audio, subtitles, artwork, and metadata to partners, licensors, and internal systems. This role provides cross-timezone coverage between U.S. and India, working closely with Media Operations, Production Management, and third-party vendors to monitor storefronts, validate material readiness, and coordinate outbound deliveries for both owned-and-operated (O&O) and partner platforms.\nCoordinate and track outbound deliveries to partners such as Delta, GCD, and licensors, ensuring timely and accurate file submissions across multiple time zones.\nSupport daily delivery operations aligned to partner deadlines and content cycles (e.g., Delta Studio monthly cycles, GCD content updates, licensor drops).\nValidate that all delivery elements meet required technical specs (e.g., video format, audio layout, subtitles, metadata, and artwork).\nServe as the liaison between Media Ops, Production Management, and external vendors (e.g., Sony Panama, Touch, IFEC providers) to troubleshoot issues and confirm delivery success.\nMaintain delivery trackers and Airtable records to ensure all deliverables are logged and auditable.\nConduct daily storefront checks to confirm availability, metadata accuracy, and subtitle/audio alignment on live platforms.\nEscalate and document storefront discrepancies such as missing assets, incorrect territories, or metadata mismatches.\nPerform material readiness checks ahead of publish or delivery deadlines to verify all required assets are approved, QC’d, and available.\nProvide overlapping coverage between U.S. and Hyderabad to ensure near-continuous delivery oversight.\nPartner with global teams to hand off ongoing tasks and ensure end-to-end visibility for each delivery window.\nSupport EST shift coverage to align with vendor and partner business hours.\nAbout You\n2-4 years of experience in digital media operations, delivery coordination, or content servicing.\nYou are proficient in asset management, storage, and systems, including familiarity with cloud-based storage solutions and file transfer protocols (e.g., AWS S3, GCP, FTP, or Aspera).\nStrong understanding of video/audio/subtitle file types, and metadata packaging.\nYou have knowledge of industry-standard video editing software such as Adobe Premiere Pro, Final Cut Pro, or Avid Media Composer.\nExcellent organizational and communication skills, with the ability to track multiple concurrent deliveries.\nExperience with tools like Airtable, Aspera, GCP, and content management systems preferred.\nDetail-oriented and proactive problem solver who can work independently across time zones.\nFamiliarity with anime, entertainment, or streaming media is a plus.\n#LifeAtCrunchyroll ((select from the following job modalities for this role: #LI-Hybrid #LI-remote #LI-onsite))\nAbout our Values\nWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value\nCourage. We believe that when we overcome fear, we enable our best selves.\n\nCuriosity. We are curious, which is the gateway to empathy, inclusion, and understanding.\n\nKaizen. We have a growth mindset committed to constant forward progress.\nService. We serve our community with humility, enabling joy and belonging for others.\n\nOur commitment to diversity and inclusion\nOur mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.\nWe are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\nCrunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.\nQuestions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs\nPlease refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf\nPlease beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.","description_format":"text","description_chars":5144,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Sales & Marketing","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-10-14T07:14:08Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.68,"p_room":0.75,"age_days":21,"expected_fill_days":31,"reasons":["conf:2","win:late","comp:junior"],"computed_at":"2026-10-14T13:54:58Z"},"pay":null,"html_url":"https://alion.io/job/crunchyroll-delivery-operations-coordinator","json_url":"https://alion.io/job/crunchyroll-delivery-operations-coordinator.json","meta":{"generated_at":"2026-10-14T13:54:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17030,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40459},"rest":"https://alion.io/mcp/rest/get_company?id=40459"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrunchyroll-delivery-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrunchyroll-delivery-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrunchyroll-delivery-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crunchyroll-delivery-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrunchyroll-delivery-operations-coordinator"}]}