{"id":2553373,"url":"https://alion.io/job/crunchyroll-senior-te-operations-analysts","title":"Senior T&E Operations Analyst","company":{"id":40459,"name":"Crunchyroll","domain":"crunchyroll.com","url":"https://alion.io/company/crunchyroll-news","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":17,"ghost_share":0,"stale_share":0.941,"repost_share":0.059,"time_to_fill_p50_days":30,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Los Angeles, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":89800,"max":112200,"currency":"USD","period":"year","gross":null,"usd_annual":112200},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-14T17:42:05Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-28T05:57:49Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"About Crunchyroll\nFounded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.\nJoin our team, and help us shape the future of anime!\n\nRole Overview\nWe are seeking a highly analytical, experienced, and detail-oriented Senior T&E Operations Analyst to support the operation, control, reporting, and continuous improvement of our Global Travel & Expense program.\nReporting to the Global Travel & Expense Manager, this role will serve as a senior operational partner within the Global T&E function and will independently own complex operational activities, investigations, controls, reporting, and improvement initiatives within established program strategy and governance.\nThe Senior T&E Operations Analyst will work closely with Corporate Card, Expense, Accounting, Finance, Treasury, Accounts Payable, Procurement, and other cross-functional stakeholders to resolve issues, strengthen processes, and support scalable global operations.\nThe ideal candidate is proactive, highly trustworthy, and comfortable operating with a high degree of independence. This person should be able to exercise sound judgment, make operational decisions within established policies and controls, challenge inefficient processes, identify root causes, and translate complex issues into practical recommendations and solutions.\nStrategy, policy, governance, roadmap, and final program decisions remain with the Global Travel & Expense Manager. This role is expected to independently manage operational matters within that framework and escalate issues requiring broader policy, governance, financial, or strategic decisions.\nKey Responsibilities\nT&E Operations and Corporate Card\nIndependently manage key day-to-day operational activities across the Global T&E program, including corporate card administration, expense operations, reimbursement processes, compliance monitoring, and issue resolution.\nAdminister global corporate card programs, including card issuance, maintenance, cancellations, account updates, cardholder support, and program administration.\nMonitor company card aging and drive timely cardholder submission, reconciliation, and compliance.\nMonitor card activity for unusual spending patterns, policy exceptions, delinquency, misuse, and other potential control risks.\nServe as a senior operational resource for complex card, expense, travel, and reimbursement issues, driving matters through resolution within established policies and controls.\nSupport group travel events and hotel room block sourcing, including coordination with internal stakeholders and external travel partners.\nExpense, Accounting, and Controls\nAudit employee expense reports for policy compliance, accuracy, documentation, and transaction exceptions requiring further review.\nAnalyze and reconcile employee expense reimbursement files across supported countries to ensure policy and control compliance.\nPartner with Treasury, Accounts Payable, Finance, Accounting, and other stakeholders to support payment processing, reconciliations, journal entries, and financial reporting.\nInvestigate complex discrepancies across card, expense, payment, reimbursement, and accounting data and drive issues through resolution.\nIdentify root causes of recurring reconciliation, process, or control issues and recommend sustainable corrective actions.\nSupport month-end close activities, accruals, reconciliations, and audit requests.\nMonitor operational controls and escalate material compliance, financial, or control risks to the Global Travel & Expense Manager.\nAnalytics and Reporting\nAnalyze travel, card, and expense data to identify trends, anomalies, risks, compliance gaps, and opportunities for improvement.\nDevelop, maintain, and enhance dashboards, KPIs, operational metrics, and recurring reporting.\nTranslate operational data into clear insights and recommendations for T&E leadership and cross-functional stakeholders.\nSupport ad hoc reporting and analysis requests from Finance and business stakeholders.\nIdentify emerging issues through data and proactively investigate areas requiring further review.\nProcess Improvement and Program Change\nIdentify opportunities to improve T&E processes, systems, controls, employee experience, and operational efficiency.\nIndependently evaluate operational issues, develop recommendations, and take approved improvements through implementation.\nLead or coordinate defined operational workstreams related to process changes, system enhancements, new capabilities, and program improvements.\nSupport implementation activities associated with new countries, card programs, T&E systems, policy changes, integrations, or other program changes.\nDevelop business and operational requirements in partnership with internal stakeholders and external providers.\nCoordinate testing and validation of system enhancements, new processes, and program changes.\nTrack implementation outcomes and confirm that operational changes deliver the intended control, efficiency, or user-experience improvements.\nDocument and maintain operational procedures, workflows, controls, standard operating procedures, and supporting documentation.\nStakeholder Partnership and Issue Resolution\nBuild strong working relationships across Finance, Accounting, Treasury, Accounts Payable, Procurement, employees, and external vendors.\nAct as a knowledgeable T&E subject matter resource for operational questions, complex issues, and escalations.\nDrive cross-functional issues through resolution by coordinating stakeholders, clarifying ownership, and maintaining accountability for agreed actions.\nCommunicate operational issues clearly, including root cause, business impact, recommended actions, and escalation requirements.\nExercise sound judgment in determining which operational matters can be resolved independently and which require management, policy, governance, or financial review.\nBring well-developed recommendations forward when escalation or management decisions are required.\nSupport the Global Travel & Expense Manager in executing program priorities and approved initiatives.\nQualifications\n5+ years of relevant experience in Travel & Expense, Corporate Card Administration, Finance Operations, Accounting, or a related field.\nBachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred; equivalent experience in relevant position or field will be considered\nHands-on experience administering corporate card programs; American Express experience preferred.\nExperience auditing expense reports and investigating transaction, documentation, payment, or policy exceptions.\nStrong understanding of reconciliations, accruals, journal entries, accounting processes, and financial controls.\nDemonstrated experience independently managing complex operational processes with limited supervision.\nStrong analytical skills with demonstrated experience working with large datasets and identifying trends, anomalies, risks, and opportunities.\nExperience developing reports, dashboards, KPIs, and operational metrics.\nDemonstrated experience identifying process or control improvements and supporting or leading implementation.\nStrong Excel or Google Sheets skills.\nExperience with SAP Concur or comparable T&E platforms strongly preferred.\nExperience working across multiple countries, entities, or regional T&E programs preferred.\nStrong written and verbal communication skills, including the ability to communicate complex operational matters clearly to Finance and business stakeholders.\nExceptional attention to detail and ability to manage competing priorities under tight deadlines.\nStrong judgment, discretion, and integrity when handling confidential employee and financial information.\nWhat We’re Looking For\nA senior individual contributor who takes ownership of complex work and follows issues through to resolution.\nSomeone who operates effectively with limited oversight while remaining aligned with established program strategy, policy, and governance.\nSomeone who applies sound judgment and understands the distinction between operational decisions they can make independently and matters requiring management escalation.\nA critical thinker who proactively investigates inconsistencies, identifies root causes, and develops practical solutions.\nSomeone who challenges inefficient processes and continuously looks for better ways of operating and supporting stakeholders.\nA relationship-driven collaborator who builds trusted partnerships across Finance, Accounting, Treasury, Accounts Payable, Procurement, employees, and external vendors.\nSomeone who can influence outcomes through expertise, analysis, communication, and strong recommendations rather than formal authority.\nA highly dependable operator who can manage multiple priorities, maintain strong controls, and consistently deliver high-quality work.\nSuccess in This Role\nSuccess in this role means maintaining accurate, timely, scalable, and well-controlled Global T&E operations while continuously improving how the program operates.\nThe Senior T&E Operations Analyst will be expected to independently manage complex operational matters, identify issues early, investigate thoroughly, and drive appropriate resolutions within established policies and controls.\nThe right person will not simply execute recurring tasks. They will understand how the broader T&E operation works, recognize when something is not functioning as intended, identify root causes, develop informed recommendations, and help implement sustainable improvements.\nThey will earn trust through sound judgment, strong operational knowledge, dependable execution, thoughtful analysis, and effective cross-functional partnership.\nThe Global Travel & Expense Manager retains ownership of program strategy, policy, governance, roadmap, and final program decisions. The Senior T&E Operations Analyst is responsible for bringing depth, rigor, and independent operational ownership to the execution of that direction.\nThe Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.\nPay Transparency - Los Angeles, CA\n$89,800—$112,200 USD\nAbout our Values\nWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value\nCourage. We believe that when we overcome fear, we enable our best selves.\n\nCuriosity. We are curious, which is the gateway to empathy, inclusion, and understanding.\n\nKaizen. We have a growth mindset committed to constant forward progress.\nService. We serve our community with humility, enabling joy and belonging for others.\n\nOur commitment to diversity and inclusion\nOur mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.\nWe are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\nCrunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.\nQuestions about Crunchyroll’s hiring process? Please check out our H...","description_format":"text","description_chars":12506,"description_truncated":true,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Film Distribution","Animation","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-10-14T18:32:19Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.623,"p_room":0.9,"age_days":13,"expected_fill_days":30,"reasons":["conf:0","stale_co","velocity","win:mid"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":112200,"is_top_pay":false},"html_url":"https://alion.io/job/crunchyroll-senior-te-operations-analysts","json_url":"https://alion.io/job/crunchyroll-senior-te-operations-analysts.json","meta":{"generated_at":"2026-10-28T06:29:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8594,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40459},"rest":"https://alion.io/mcp/rest/get_company?id=40459"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrunchyroll-senior-te-operations-analysts"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrunchyroll-senior-te-operations-analysts"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrunchyroll-senior-te-operations-analysts"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crunchyroll-senior-te-operations-analysts\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrunchyroll-senior-te-operations-analysts"}]}