{"id":3003750,"url":"https://alion.io/job/crunchyroll-staff-software-engineer-shop-ecommerce","title":"Staff Software Engineer, Shop (eCommerce)","company":{"id":40459,"name":"Crunchyroll","domain":"crunchyroll.com","url":"https://alion.io/company/crunchyroll-news","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":15,"ghost_share":0,"stale_share":0.933,"repost_share":0.067,"time_to_fill_p50_days":30,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":90000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":26},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false}],"status":"live","first_seen_at":"2026-10-21T08:45:36Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-31T18:07:30Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"About Crunchyroll\nFounded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.\nJoin our team, and help us shape the future of anime!\nAbout the Role\nIn the role of Staff Software Engineer, Shop (eCommerce), you will report to the Fan Experiences Engineering Organization.\nWe are considering applicants for the location of Hyderabad, India.\nCrunchyroll is looking for a Staff Software Engineer to join our India Engineering Center and help build the next generation of our member-focused eCommerce platform.\nThe eCommerce platform is designed to create an exclusive experience for Crunchyroll members, including access to unique products and limited drops. An integral part of the member experience, the platform must be designed to deliver high-quality features, operate reliably at scale, and delight our fans.\nAs a Staff Software Engineer, you will provide technical leadership across the Shop team, helping define the architecture, engineering strategy, and execution approach for critical eCommerce capabilities. You will remain hands-on while operating with a broad perspective: solving complex technical problems, shaping durable platform investments, raising engineering standards, and enabling other engineers to deliver with confidence.\nYou will work closely with Engineering Managers, Product, Program Management, and other Engineering verticals to align on requirements, priorities, technical trade-offs, and dependencies. You will help turn ambiguous problems into clear technical direction and scalable solutions, while ensuring that features are delivered with strong operational ownership.\nThis is a high-impact individual contributor role for someone who can connect customer and business outcomes to pragmatic technical decisions, influence across team and organizational boundaries, and establish patterns that improve the quality, reliability, and velocity of the Shop platform.\nAbout You\nWe get excited about candidates, like you, because...\nBachelor’s or Master’s degree in Computer Science, Engineering, or a related field.\n10+ years of experience building and operating cloud-native software, distributed systems, or consumer-facing platforms.\nDemonstrated experience providing staff-level technical leadership across multiple engineers, teams, or services.\nExperience defining and evolving technical strategy and architecture for platforms with meaningful scale, reliability, security, and customer impact.\nExperience with SaaS-based eCommerce platforms, with Salesforce Commerce Cloud preferred.\nStrong experience with backend services, APIs, microservices, databases, distributed systems, and modern cloud infrastructure.\nHands-on knowledge of cloud platforms such as AWS, Azure, or Google Cloud and the practices required to build scalable, reliable, and secure systems, particularly infrastructure related to consumer-facing services.\nExperience designing systems for transactional correctness, data integrity, observability, and operational resilience.\nStrong analytical and problem-solving abilities, with the ability to navigate ambiguity, evaluate trade-offs, and define pragmatic technical solutions.\nA track record of mentoring engineers, influencing technical decisions, and improving engineering practices across team boundaries.\nYou excel in an agile and collaborative environment, where your insights and expertise will help create technical solutions loved by our fans.\nExcellent verbal, written communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.\nAbout the Team\nThe eCommerce team is building and operating a member-focused commerce platform that creates new ways for Crunchyroll fans to engage with the brand. The platform supports differentiated shopping experiences, unique products, and exclusive drops while connecting to broader Crunchyroll capabilities such as membership, identity, payments, entitlements, and customer operations.\nThis role is an opportunity to shape both the platform and the organization behind it: setting a durable technical direction, developing people, raising the bar for engineering excellence, and helping establish eCommerce as a trusted part of the Crunchyroll member experience.\nWhy you will love working at Crunchyroll\nIn addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:\nBest-in class medical, dental, and vision private insurance healthcare coverage\nAccess to counseling & mental health sessions 24/7 through our Employee Assistance Program (EAP)\nFree premium access to Crunchyroll\nProfessional Development\nCompany's Paid Parental Leave\nup to 26 weeks for birthing parents\nup to 12 weeks for non-birthing parents\nHybrid Work Schedule\nPaid Time Off\nFlex Time Off\n5 Yasumi Days\nHalf-Day Fridays during the summer\nWinter Break\n#LifeAtCrunchyroll ((select from the following job modalities for this role: #LI-Hybrid #LI-remote #LI-onsite))\nAbout our Values\nWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value\nCourage. We believe that when we overcome fear, we enable our best selves.\n\nCuriosity. We are curious, which is the gateway to empathy, inclusion, and understanding.\n\nKaizen. We have a growth mindset committed to constant forward progress.\nService. We serve our community with humility, enabling joy and belonging for others.\n\nOur commitment to diversity and inclusion\nOur mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.\nWe are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\nCrunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.\nQuestions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs\nPlease refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf\nPlease beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.","description_format":"text","description_chars":7060,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Parental leave","Professional development"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Film Distribution","Animation","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-10-21T12:59:23Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.631,"p_room":1,"age_days":9,"expected_fill_days":30,"reasons":["conf:2","stale_co","velocity","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/crunchyroll-staff-software-engineer-shop-ecommerce","json_url":"https://alion.io/job/crunchyroll-staff-software-engineer-shop-ecommerce.json","meta":{"generated_at":"2026-10-31T19:07:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30023,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40459},"rest":"https://alion.io/mcp/rest/get_company?id=40459"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrunchyroll-staff-software-engineer-shop-ecommerce"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrunchyroll-staff-software-engineer-shop-ecommerce"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrunchyroll-staff-software-engineer-shop-ecommerce"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crunchyroll-staff-software-engineer-shop-ecommerce\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrunchyroll-staff-software-engineer-shop-ecommerce"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3003750}},{"tool":"search_jobs","arguments":{"company":"crunchyroll.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3003750},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}