{"id":1934266,"url":"https://alion.io/job/crusoe-director-sustaining-engineering-spark","title":"Director, Sustaining Engineering - Spark","company":{"id":48024,"name":"Crusoe","domain":"crusoe.ai","url":"https://alion.io/company/crusoe-ai","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":82,"open_postings":45,"ghost_share":0,"stale_share":0.711,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":225000,"max":255000,"currency":"USD","period":"year","gross":null,"usd_annual":255000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-05T21:45:20Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-15T05:26:22Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack - from electrons to tokens - to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.\nWe're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that - with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.\nWe're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.\nIf you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.\nAbout the Role:\nCrusoe is a vertically integrated AI Factory company with a mission to accelerate the abundance of energy and intelligence. Our competitive advantage, \"Speed is the only moat,\" is directly tied to our ability to rapidly design, manufacture, and deploy our own modular power and compute infrastructure.\nWe are seeking a Sustaining Engineering Leader to own how Spark performs after it is deployed. Product Management defines the next generation. New Product Introduction delivers it into production. You own each generation from the moment it leaves ramp: fleet reliability, field failures, configuration, obsolescence, and the design changes that keep deployed units performing for their full service life.\nYou do not set the roadmap and you do not run the factory. You own the installed base, and you are the evidence source Product Management and NPI both depend on. You will start as the single-threaded owner of this function and build the team as the fleet grows.\nFirst Year Mandate\nSpark deployments begin in early 2027. You will build the system before there is a fleet to run it on.\nStand up FRACAS, the root cause evidence standard, and the Failure Review Board.\n\nEstablish the as-built configuration baseline before there are units to reconcile.\n\nDefine spares, service intervals, and repair versus replace policy for the first generation.\n\nParticipate in the production release and ramp readiness reviews for the first deploying generation as the receiving organization.\n\nWhat You'll Be Working On:\nI. Fleet Ownership & Field Issues\nTransfer of Ownership: Take technical ownership of each generation once it completes production ramp, through a defined handover from New Product Introduction covering the released configuration, open issues, and known risks.\n\nFleet Reliability: Own failure rate by subsystem, mean time between failures, and repeat failure rate, and define the telemetry every unit must report to make them measurable. Data Center Facility Operations owns uptime and time to repair.\n\nClosed Loop Corrective Action: Run FRACAS and chair the Failure Review Board. Close every failure with a root cause, a verified fix, and proof it worked. A unit that fails while built within released tolerances is a design issue; attribution unresolved after ten business days proceeds as a Spark-funded fix and escalates to the Spark GM.\n\nContainment: For safety or fleet-wide risk, contain first and settle attribution after. Own the retrofit decision and its sequencing.\n\nII. Change, Configuration & Obsolescence\nPost-Release Change Control: Own engineering change for generations in the field, with cost and fleet impact quantified before approval. New Product Introduction owns change control up to production release; you own it after.\n\nConfiguration Control: Own the configuration baseline and define what Operations records. Reconcile as-maintained against baseline so a change targets exactly the units that need it.\n\nObsolescence: Run a proactive DMSMS program. Model last time buys against fleet demand and qualify alternates before a shortage forces the choice.\n\nRetrofit & Maintenance: Issue engineering change packages, kit definitions, preventive maintenance intervals, and acceptance criteria. Operations executes and returns the records; you verify effectiveness.\n\nIII. Feeding Product Management and NPI\nRequirements into Product: Convert fleet evidence into quantified design requirements. Product Management decides what enters the PRD.\n\nQualification Requirements into NPI: Supply field-derived requirements and acceptance criteria, so a failure the fleet has already seen must be designed out and proven before the next generation is released.\n\nTotal Cost of Ownership: Own the reliability and service inputs to Spark unit economics.\n\nServiceability Advocacy: Represent serviceability and maintainability in design reviews. You hold no approval authority; you make the case with fleet data.\n\nWhat You'll Bring to the Team:\nEducation\nRequired: Bachelor's degree in Mechanical, Electrical, Reliability, or a closely related engineering discipline.\n\nExperience\n10 to 15 years in sustaining, reliability, or product support engineering for deployed capital equipment or infrastructure hardware.\n\nDirect ownership of a fielded installed base, with field data converted into design change that measurably reduced failure rate or service cost.\n\nObsolescence and lifecycle management on a product whose service life exceeds that of the components inside it.\n\nExperience standing a function up from nothing, including the processes and the partner agreements behind it.\n\nTechnical Depth\nReliability: FRACAS, structured root cause analysis, and mean time between failures and population failure rate analysis.\n\nChange & Configuration: PLM, change order workflow, as-built control, and serial level effectivity.\n\nObsolescence: DMSMS practice, end of life monitoring, last time buy modeling, and alternate part qualification.\n\nSystems Fluency: Electrical, mechanical, and thermal command sufficient to adjudicate root cause on a modular power and compute product, including liquid cooling.\n\nService Economics: Spares, service cost per unit, and the link between availability and revenue.\n\nAdditional Qualifications\nExperience with modular, containerized, or prefabricated infrastructure products in the field.\n\nFamiliarity with liquid cooled data center hardware, including CDU and rack level cooling interfaces.\n\nMountaineer Spirit: The persistence to chase a root cause past the easy answer, and the judgment to know when a fleet-wide fix is worth its disruption.\n\nBenefits:\nCompetitive compensation and equity packages\n\nRestricted Stock Units\n\nPaid time off, paid holidays & leave of absence programs\n\nComprehensive health, dental & vision insurance\n\nEmployer contributions to HSA account\n\nPaid parental leave\n\nPaid life insurance, short-term and long-term disability\n\nProfessional development & tuition reimbursement\n\nMental health & wellness support\n\nCommuter benefits (parking & transit)\n\nCell phone stipend\n\n401(k) Retirement plan with company match up to 4% of salary\n\nVolunteer time off\n\nGlobal travel insurance & emergency assistance\n\nDaily meals allowance\n\nAdditional perks & programs specific to location\n\nCompensation Range\nCompensation will be paid in the range of up to $225,000-$255,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.\nCrusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.","description_format":"text","description_chars":8056,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance","Parental leave","Professional development","Restricted stock units","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","AI Compute & Inference"],"lifecycle":[{"event":"open","at":"2026-10-05T23:03:21Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":9,"expected_fill_days":56,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":255000,"is_top_pay":true},"html_url":"https://alion.io/job/crusoe-director-sustaining-engineering-spark","json_url":"https://alion.io/job/crusoe-director-sustaining-engineering-spark.json","meta":{"generated_at":"2026-10-15T05:58:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8942,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":48024},"rest":"https://alion.io/mcp/rest/get_company?id=48024"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrusoe-director-sustaining-engineering-spark"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrusoe-director-sustaining-engineering-spark"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrusoe-director-sustaining-engineering-spark"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crusoe-director-sustaining-engineering-spark\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrusoe-director-sustaining-engineering-spark"}]}