{"id":2070100,"url":"https://alion.io/job/crypto-com-senior-business-operations-associate-corporate-development","title":"Senior Business Operations Associate (AI Enabled Workflow)","company":{"id":2746,"name":"Crypto.com","domain":"crypto.com","url":"https://alion.io/company/crypto-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":86,"open_postings":14,"ghost_share":0,"stale_share":0.571,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":131000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4596},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-10-08T04:29:20Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-20T22:35:45Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"About the role\nWe are looking for a SeniorBusiness Operations Associate to help run an AI-native operating environment across people, AI agents, and cross-functional teams.\nThis is a high-ownership business operations role for someone who combines strong business judgement with enough technical fluency. You will help turn AI-agent capabilities into reliable production workflows, keep teams aligned in real time, and ensure that AI-heavy processes have clear ownership, quality standards, handoffs, and escalation paths.\nThe role sits at the intersection of business operations, product operations, technology, and digital assets. You will need to move quickly, communicate clearly, understand changing market context, and remain dependable when urgent internal issues arise.\nWhat you’ll do\nReal-time business and team alignment\nCoordinate real-time alignment across business teams, Engineering, Product, Operations, AI agents, and other stakeholders.\nTranslate business priorities into clear workflows, owners, decision points, and next actions.\nIdentify bottlenecks, unclear handoffs, conflicting priorities, and gaps in execution.\nMaintain visibility across fast-moving initiatives and ensure critical work continues to move forward.\nStay informed about market, product, and digital-asset developments that may affect internal priorities.\nAI-enabled production workflows\nPartner with Engineering to identify where AI-agent capabilities can improve business and operational workflows.\nHelp translate business requirements into agent prompts, workflow logic, operating procedures, and quality criteria.\nSupport the deployment of AI-agent capabilities into reliable production processes.\nTest and refine AI-heavy workflows, including edge cases, failure modes, escalation rules, and human handoffs.\nBuild practical feedback loops between business users, AI agents, and Engineering.\nQuality, handoffs, and escalation\nOwn quality standards for AI-assisted and AI-driven internal processes.\nEnsure that workflows have clear inputs, outputs, ownership, approval points, and escalation paths.\nMonitor process performance and identify when an agent or workflow requires human intervention.\nInvestigate execution failures, incomplete handoffs, inconsistent outputs, and operational gaps.\nDrive issues to resolution and ensure that lessons learned are incorporated into the relevant workflow or SOP.\nCross-functional execution\nWork across Corporate Development, Product, Engineering, Compliance, Legal, Marketing, Customer Support, and other teams.\nCoordinate complex initiatives with multiple dependencies and changing deadlines.\nPrepare concise updates, decision summaries, operating trackers, and escalation notes.\nSupport internal launches, process changes, and other high-priority initiatives.\nAct as the connective layer between business stakeholders and technical teams.\nUrgent internal support\nProvide reliable coverage for urgent internal issues when required.\nWhat we’re looking for\n4+ years of experience in business operations, product operations, strategy, or a related role, with a proven track record of driving cross-functional initiatives and operational improvements\nStrong business judgement and practical problem-solving skills, with an operations, client, or product-operations mindset.\nTechnical literacy to work with Engineering on AI agents, prompts, workflows, APIs, and automation.\nClear, concise, and responsive communication, with strong follow-through across multiple stakeholders.\nAbility to prioritise under uncertainty, manage ambiguity, and make sensible trade-offs.\nComfort working in an AI-native environment with multiple AI agents across functions.\nHigh attention to detail and reliability when handling sensitive or high-impact workflows.\nWillingness to learn quickly and balance speed with quality, controls, and human oversight.","description_format":"text","description_chars":3862,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Hong Kong","iso":"HK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Crypto Exchanges","Crypto Payments","Crypto Wallets"],"lifecycle":[{"event":"open","at":"2026-10-08T06:10:00Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely 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