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Trading Support Analyst

Crypto.com • Blockchain & Crypto • Crypto Exchanges • Bachelor's Degree • Python • SQL • 2 days ago
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Salary
≈ $41k – $97k per year (Estimated)
Location
Hybrid (London, United Kingdom)
Seniority
Middle · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 6, 2026. First seen by Alion on Oct 5, 2026. Crypto.com scores A on the Alion truth index.

Overview
Company
Impact
Profile match

Crypto.com

Crypto.com is a global cryptocurrency exchange and financial services platform that offers digital asset trading, payment processing, and non-custodial wallet solutions. Headquartered in Singapore, the enterprise serves millions of users worldwide by enabling secure buying, selling, and spending of virtual currencies. Through strict regulatory compliance, high-profile strategic partnerships, and blockchain innovations, the company actively drives mainstream adoption of digital assets.
crypto.com • HQ: Singapore • Blockchain & Crypto • Crypto Payments • Crypto Wallets • Crypto Exchanges • 501-1000 employees • Est. 2016
Tech stack of Crypto.com
Backed by Silicon Valley Investclub

The Trading team develops and operates quantitative trading strategies across prediction markets, equity markets, and crypto markets.

We are looking for a Trading Operations & Support Analyst to support live systematic trading, ensure smooth day-to-day operations, and help improve the reliability and efficiency of our trading systems and processes.

Responsibilities:

  • Monitor live trading systems, strategies, orders, positions, P&L, and risk.
  • Act as the first line of support for trading, execution, exchange connectivity, and production issues.
  • Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions.
  • Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues.
  • Support strategy deployments, system releases, testing, and production changes.
  • Monitor exchange and market events, outages, connectivity issues, and other operational risks.
  • Analyze trading and operational metrics to identify issues and improve processes.
  • Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations.
  • Maintain operational procedures and controls for production trading.
  • Participate in local trading coverage and rotating weekend coverage.

Requirements:

  • 3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role.
  • Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk.
  • Ability to troubleshoot issues calmly and effectively in a fast-moving production environment.
  • Strong Python or scripting skills; SQL experience is preferred.
  • Experience working with large trading or market datasets.
  • Strong analytical, communication, and problem-solving skills.
  • Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience.

Preferred:

  • Experience supporting systematic, algorithmic, or market-making trading.
  • Experience with prediction markets, equities, crypto, futures, options, or other derivatives.
  • Experience with exchange APIs, FIX, order-book data, or real-time trading systems.
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