{"id":4080752,"url":"https://alion.io/job/crystaliaglass-sales-effectiveness-manager","title":"Sales Effectiveness Manager","company":{"id":4426,"name":"Crystaliaglass","domain":"crystaliaglass.com","url":"https://alion.io/company/crystaliaglass","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":94,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["BG","PL","RO","RS","ES","PT"],"hiring_countries_total":6,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T17:11:17Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T17:11:17Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model - from design and manufacturing to sales, delivery, and installation.\nWe are strengthening our commercial function and looking for a Sales Effectiveness Manager to raise the quality of every client conversation, from needs discovery to closing and repeat sales. This is a hands-on, senior individual contributor role with no direct reports.\nEmployment Type:\n Full-time 8.30 am - 5 pm, NY (EST zone).\nRemote work.\n B2B contract (sole proprietorship status or corporate entity).\nKey responsibilities:\nAnalyze performance\nReview calls and messages, using CRM history and AI, to assess discovery, qualification, value presentation, objection handling and closing, and whether call goals are achieved.\nIdentify the root causes of performance gaps, set development priorities and pass process and CRM issues to the CRM & Sales Operations Manager.\nDevelop the team\nRun one-to-one and team call reviews, live call observation and product knowledge checks.\nBuild development plans and train sales representatives in needs discovery, value presentation, objection handling, negotiation, closing and repeat sales.\nCoach team leads to apply shared quality criteria with their teams.\nTrack whether new skills are used in real deals and whether repeated mistakes decline.\nSales standards and materials\nAudit, write and update scripts, objection guides, contact quality criteria and product arguments; pilot them with the team and agree commercial rules with sales leadership.\nMaintain the team skills map, call scorecard, list of common mistakes and a library of examples and exercises.\nAI in sales work\nBuild AI workflows for call preparation and role-play practice with feedback against agreed criteria; train the team, monitor usage and maintain instructions and templates.\nRequirements\n5+ years of experience in sales enablement, sales coaching or sales development in a comparable market, including owning the development of the sales team’s skills, not only supporting it.\nHands-on experience bringing AI into a sales team’s daily work: building and testing the solution yourself, rolling it out and measuring the result; experience with any specific AI product is not required.\nExperience with a complex physical product with a long sales cycle.\nStrong understanding of phone and in-person sales; able to spot mistakes in calls and messages and link them to deal outcomes.\nExperience training sales reps in needs discovery, value presentation, objection handling, negotiation, closing and repeat sales.\nExperience coaching reps at different levels, checking that new skills are used in real conversations, and teaching team leads to coach.\nExperience creating scripts and sales guides that reps can adapt to the client.\nConfident use of CRM deal history and funnel data.\nStrong analytical skills: sets measurable improvement goals, compares results fairly and draws careful conclusions from data.\nExperience driving change through team leads without direct authority; clear writing; strong team player.\n Fluent English (C1/C2)\nNice to have\nBuilding an enablement function from scratch.\nExperience managing a team of sales representatives.\nBuilding a sales knowledge base from scratch.\nBenefits\nCompetitive base salary + performance-based bonuses.\nFull ownership of the sales enablement function in a fast-growing U.S. company, with the freedom to build it the right way.\nDirect influence on how the sales team sells, with results visible in everyday conversations and deal outcomes.\nHands-on work with AI in real sales processes, not pilots that stay on paper.\nJoining a highly professional and dynamic team.\nExciting experience working with prestigious clients in the US market.","description_format":"text","description_chars":3889,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Bulgaria","iso":"BG","kind":"country"},{"name":"Poland","iso":"PL","kind":"country"},{"name":"Romania","iso":"RO","kind":"country"},{"name":"Serbia","iso":"RS","kind":"country"},{"name":"Spain","iso":"ES","kind":"country"},{"name":"Portugal","iso":"PT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Construction"],"lifecycle":[{"event":"open","at":"2026-11-11T17:11:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":32,"reasons":["conf:1","win:early"],"computed_at":"2026-11-11T19:10:18Z"},"pay":null,"html_url":"https://alion.io/job/crystaliaglass-sales-effectiveness-manager","json_url":"https://alion.io/job/crystaliaglass-sales-effectiveness-manager.json","meta":{"generated_at":"2026-11-11T19:10:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":36966,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4426},"rest":"https://alion.io/mcp/rest/get_company?id=4426"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrystaliaglass-sales-effectiveness-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrystaliaglass-sales-effectiveness-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrystaliaglass-sales-effectiveness-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crystaliaglass-sales-effectiveness-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrystaliaglass-sales-effectiveness-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4080752}},{"tool":"search_jobs","arguments":{"company":"crystaliaglass.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4080752},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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