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Location
Remote (United States, Costa Rica)
Seniority
Senior · 10+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
CSC Generation is a retail technology holding company headquartered in Merrillville, Indiana, and founded in 2016. The company acquires legacy and underperforming retail brands and integrates them into its proprietary Genesis platform, which uses artificial intelligence and automation to modernize operations. Its portfolio includes iconic brands such as Sur La Table, One Kings Lane, and Backcountry, operating as a multi-brand platform across North America.

Adventure is our Culture. Join a team that celebrates a lifestyle as bold as the terrain we love. At Backcountry, we are rooted in adventure, recognition, and wellbeing on and off the mountain. We spotlight employee stories, celebrate milestones, and offer exclusive outdoor perks. Whether you are at HQ, in a retail store, or remote, you will be part of a team that thrives on energy, exploration, and connection.

Reports to: Director of Engineering

Location: Remote (Costa Rica)/Remote (United States)

About the role

    Backcountry is looking for a senior engineer to own the architecture and development of our ecommerce fulfillment systems - the backbone of how orders move from purchase to doorstep. These systems integrate with enterprise-scale ERP platforms and require deep expertise in distributed architecture, cloud infrastructure, and modern engineering practices.

    As Senior Software Engineer, Ecommerce Fulfillment, you will drive technical direction across fulfillment, leverage AI toolsets to accelerate delivery, and partner with Product and Engineering leadership to ship scalable features that directly elevate business value. Within your first 6-12 months, you will have delivered measurable improvements to system reliability, reduced technical debt in legacy components, and established patterns for AI-augmented development across the team.

    This is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility.

What You'll do

  • Drive architecture design, hands-on development, testing, deployment, documentation, and production support for ecommerce fulfillment systems.
  • Leverage AI toolsets to improve engineering delivery throughput, quality, and reliability. Share and evolve AI capabilities with other developers and teams, raising the bar for AI use across the organization.
  • Partner with Product and Engineering leadership to deliver scalable, user-focused features that elevate business value.
  • Champion modern engineering practices including clean architecture, unit testing, automation, performance optimization, and observability.
  • Drive key initiatives as a technical contributor, breaking down large projects into manageable delivery chunks and clearly communicating status, roadblocks, and dependencies.
  • Influence architectural direction and propose improvements that enhance system performance, scalability, reliability, and maintainability.
  • Produce high-quality documentation including TRDs, diagrams, technical instructions, and onboarding materials.
  • Improve reliability monitoring, alerting, and incident response for mission-critical systems.
  • Identify opportunities to simplify legacy components, reduce technical debt, and deliver long-term efficiency gains.

Required Qualifications

  • Bachelor's or Master's degree in Computer Science or a related field.
  • 10+ years of professional software development experience with a strong ecommerce background.
  • Hands-on experience leveraging AI toolsets for productivity and development acceleration.
  • Experience working with enterprise-scale ERP systems such as NetSuite.
  • Expertise with Java / Spring Boot.
  • Expertise with JavaScript.
  • Deep expertise in software architecture, distributed systems, and design patterns including pub/sub and event-driven architecture.
  • Proficiency in at least one core backend language such as Java, Python, or C#.
  • Strong understanding of relational databases and SQL.
  • Hands-on skill with Docker, Kubernetes, and CI/CD pipelines.
  • Experience with AWS or GCP and cloud-first architecture.
  • Excellent communication and cross-functional collaboration skills.
  • Strong problem-solving ability and the capacity to think creatively and strategically.

Why Join

    The people who do best here are builders. They take ownership, move fast, and want to see the direct impact of their work.

  • Cross-Functional Impact: Your work on fulfillment systems touches product, operations, and customer experience. You will partner with cross-functional leadership to solve problems that directly affect how Backcountry delivers to customers.
  • AI-First Skill Building: Get hands-on with advanced AI tools. Drive complex agentic workflow and toolset development that brings real value to the engineering organization and to customers.
  • End-to-End Ownership: Own architecture decisions, technical direction, and delivery for mission-critical fulfillment systems with full autonomy.
  • Competitive Benefits (US): Paid time off policies, 401(k) match, medical/dental/vision and a variety of supplemental policies, and employee discounts across our portfolio of brands.
  • Competitive Benefits (Costa Rica): We offer an attractive benefits package including primarily remote work, private medical and life insurance, additional paid time off, monthly allowances and reimbursements, employee discounts, and opportunities for professional growth.

Interview Process

    • Recruiter Screen - A 30-minute conversation with our recruiting team to align on the role, your background, and what you are looking for.
    • Hiring Manager Interview - A deeper conversation focused on your architectural experience, approach to distributed systems, and how you leverage AI toolsets in engineering workflows.
    • Technical Discussion - A technical conversation covering system design, fulfillment domain challenges, and problem-solving approach with members of the engineering team.
    • In-Person Interview - We'd like to meet you at our [office location]. Details and logistics will be arranged with your recruiter.
    • Reference Checks - Conducted in parallel with the final stages where possible.
    • Offer - We move quickly for the right candidate.

    Interview process is subject to change. Any updates will be communicated promptly and clearly.

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