{"id":1382363,"url":"https://alion.io/job/cscc-edu-specialist-instructional-services","title":"Specialist, Instructional Services","company":{"id":1814134,"name":"Columbus State Community College","domain":"cscc.edu","url":"https://alion.io/company/cscc-edu","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":102,"ghost_share":0,"stale_share":0.48,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-23T05:54:15Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-10-22T02:05:01Z","board_verified":true,"closed_at":null,"days_open":58,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":58},"description":"Compensation Type: Hourly\nCompensation: $22.33\nThe Instructional Services Specialist reports to the Supervisor of Instructional Services and provides support for the Instructional Services functions including virtual, in-person, and accommodated testing, and the Faculty Assistance Center (FAC). This position proctors and completes documentation on virtualexam sessions utilizing the LMS and Maxient system, as well as administers and proctors academic exams, including Make-up and Proficiency tests, HESI and Certiport vendor exams utilizing the Testing Center Exam Management/Appointment system; assists with course copy functions in collaboration with the FAC when operationally needed. The Specialist works flexible hours and at multiple locations.\n\nService Delivery\nProvides professional test proctoring services and alternate media related-support for students both in-person and in the virtual environment. Monitors online and in-person exams to ensure academic integrity. Adheres to the established process for the proctoring of Virtual Testing sessions: utilizing the LMS - Blackboard, the review of practice tests and course exams, the utilization and completion of various virtual proctoring forms, adherence to review deadlines, and the uploading of proctor review documents in assigned Blackboard course sections.\n\nAdministers and monitors academic, placement, and specialized tests within the guidelines provided by instructors and external certification providers, to include stopping of exams when academic misconduct is suspected. Follows standard testing protocol by ensuring assessment integrity, distributing appropriate support materials, assisting students with accommodations, and troubleshooting technology errors in accordance with college policies and procedures.\n\nDelivers excellent customer service and provide students, faculty, adjuncts, and staff with a secure, comfortable, and accessible environment both in-person and in the virtual environment. Conforms to the proper etiquette for interacting with individuals with a disability. Answers student, faculty, adjunct, and staff inquiries and make referrals to other campus resources as appropriate\n\nClerical\nTabulates and reports to Instructional Services leadership, on virtual testing training and practice test completions/passes/retakes for assigned courses. Completes a standard Practice Test Rubric for student feedback and program-designed Proctor Review forms for faculty communication of proctor results.\n\nRecords any incidents of academic misconduct in the Testing Center via an incident report in RegisterBlast or through the Virtual Testing Maxient System. Writes necessary incident reports and obtains proper signatures as required. Submits incident reports to vendors and documents any testing/accessibility issues, reporting these issues to leadership as needed/directed. Utilizes the Maxient system to make student coaching referrals as well as to request second reviews of Virtual Testing exam sessions.\n\nLogs completed exams on the appropriate form or prints out and returns exams to instructors, following the established policy. Reports technology issues with assistive technology software or hardware, RegisterBlast, or any of the testing systems utilized in the Testing Center or for Virtual Testing to the Instructional Services Leadership team. Assists with Course Copy or other Faculty Assistance Center functions when operationally needed.\n\nProfessional Development, Standards & Credentials\nContributes to Department and Instructional Services staff meetings and scheduled training sessions. Stays current on updated virtual testing procedures, ADA accommodation regulations, National College Testing Association (NCTA) standards, alternate media/assistive technology, testing, and accessibility related trends. Attends professional development trainings/workshops.\n\nObtains proficiency using various software programs, Blackboard or LMS, Exam Management System, and other tools utilized day-to-day to perform the duties of this position. Ensures a safe and supportive learning environment by complying with Instructional Services’ Testing Center procedures, Columbus State’s Academic and Student Code of Conduct policies, National College Testing Association standards, and the college’s security procedures.\n\nCulture of Respect\nFosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.\n\nSchedule:\n29 hours/week\nCombination of morning/afternoon or afternoon/evening hours, with rotating Saturdays. \nMostly Monday-Friday; Monday-Thursday could also work.\nMINIMUM EDUCATION AND EXPERIENCE REQUIRED\nHigh School Diploma/GED.\n\nState Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).\n\n*An appropriate combination of education, training, coursework, and experience may qualify a candidate.\n\nPREFERRED EXPERIENCE\nCustomer Service experience\n\n*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.\nFull Time/Part Time:\nPart timeUnion (If Applicable):\nScheduled Hours:\n20Additional Information\nIn order to ensure your application is complete, you must complete the following:\nPlease ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.\n\nPrior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.\n\nIf you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.\nThank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.","description_format":"text","description_chars":6142,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education"],"lifecycle":[{"event":"open","at":"2026-09-28T08:53:05Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.608,"p_room":0.44,"age_days":58,"expected_fill_days":54,"reasons":["conf:27","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/cscc-edu-specialist-instructional-services","json_url":"https://alion.io/job/cscc-edu-specialist-instructional-services.json","meta":{"generated_at":"2026-10-23T06:08:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10009,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1814134},"rest":"https://alion.io/mcp/rest/get_company?id=1814134"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcscc-edu-specialist-instructional-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcscc-edu-specialist-instructional-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcscc-edu-specialist-instructional-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cscc-edu-specialist-instructional-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcscc-edu-specialist-instructional-services"}]}