{"id":1382282,"url":"https://alion.io/job/cscc-edu-specialist-residency","title":"Specialist Residency","company":{"id":1814134,"name":"Columbus State Community College","domain":"cscc.edu","url":"https://alion.io/company/cscc-edu","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":102,"ghost_share":0,"stale_share":0.48,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-22T06:10:10Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-22T02:05:01Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":27},"description":"Compensation Type: Hourly\nCompensation: $20.85\nThe Residency Specialist provides customer service to new and continuing students related to Ohio residency for tuition purposes as well as other aspects of their student record such as financial aid and enrollment. This role assists students electronically, over the phone, and in-person. The Residency Specialist communicates with other student services areas to facilitate the consistent delivery of information and services; and refers students to other departments and resources as appropriate.\nESSENTIAL JOB FUNCTIONS:\nStudent Support\nServes as a College Residency Officer, maintaining responsibility for certifying in-state tuition rates for eligible students.\n\nMonitors students with temporary/contingent residency statuses and facilitates updates when appropriate.\n\nAssists individuals with understanding State of Ohio Residency requirements. Works with new and continuing students, gathering information to understand and evaluate their individual circumstances regarding Ohio residency and general policies and procedures.\n\nMaintains thorough and complete understanding of the guidelines listed in the Ohio Revised and Administrative Codes related to Ohio residency eligibility.\n\nInterprets those guidelines and relevant College and department policies and procedures to ensure compliance and determine best course of action.\n\nReviews incoming information and documentation for completeness, evaluates the documentation confirming satisfaction of Ohio Revised & Administrative Codes requirements making the student eligible for in-state tuition, and responds to student in a timely manner.\n\nDisplays technical competence working within the student information system, document management/workflow system, and other electronic tools.\n\nConducts outreach and responds to inquiries in-person, via the telephone, and electronically.\n\nCustomer Service\nProvides comprehensive customer service in high volume and challenging fast-paced environment, addressing most issues on the spot and referring student to appropriate department for further assistance as necessary.\n\nResponds to student inquiries in-person, via the telephone and electronically regarding residency and related matters such as admissions, financial aid, registration and general college policies and procedures.\n\nProvides explanation and guidance related to State, College, and department requirements and processes.\n\nClassroom & Community Support\nTracks all activities, evaluates their effectiveness, and recommends outreach changes and improvements.\n\nGeneral duties which may include updating/maintaining the Columbus State Residency website, residency application, and residency forms.\n\nMaintains confidentiality of student records and other information.\n\nFacilities in-person virtual presentations about residency process to campus departments, students, parents, and potential students both on and off campus.\n\nCulture of Respect\nFosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.\n\nOTHER DUTIES & RESPONSIBILITIES\nAttends all required departmental meetings and trainings.\n\nManages multiple assignments of varying complexity while meeting federal, state, and internal regulations & procedures, with the ability to adapt to changing needs of the College and business partners.\n\nHours may include working outside of normal workweek schedule on an as needed basis.\n\nMINIMUM EDUCATION AND EXPERIENCE REQUIRED\nHigh School Diploma or GED\n\nThree (3) years progressively responsible clerical experience in the area of the assigned specialized function.\n\n*An appropriate combination of education, training, coursework and experience may qualify a candidate.\nLICENSE AND CERTIFICATIONS\nState Motor Vehicle Operators License or demonstrated ability to gain access to work site(s).\n\nWORKING CONDITIONS\nTypical office environment. Regular exposure to moderate noise typical business offices. Must travel to various Columbus State campuses and sites.\n\n*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.\nFull Time/Part Time:\nFull timeUnion (If Applicable):\nScheduled Hours:\n40Additional Information\nIn order to ensure your application is complete, you must complete the following:\nPlease ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.\n\nPrior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.\n\nIf you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.\nThank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.","description_format":"text","description_chars":5227,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education"],"lifecycle":[{"event":"open","at":"2026-09-28T08:53:05Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.782,"p_room":0.9,"age_days":27,"expected_fill_days":54,"reasons":["conf:4","win:mid","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/cscc-edu-specialist-residency","json_url":"https://alion.io/job/cscc-edu-specialist-residency.json","meta":{"generated_at":"2026-10-22T23:32:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9454,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1814134},"rest":"https://alion.io/mcp/rest/get_company?id=1814134"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcscc-edu-specialist-residency"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcscc-edu-specialist-residency"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcscc-edu-specialist-residency"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cscc-edu-specialist-residency\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcscc-edu-specialist-residency"}]}