{"id":119362,"url":"https://alion.io/job/csi-product-manager-iii","title":"Senior Product Manager","company":{"id":45392,"name":"CSI","domain":"csiweb.com","url":"https://alion.io/company/csiweb","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0.4,"stale_share":0,"repost_share":0.4,"time_to_fill_p50_days":10,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":101000,"max_usd":187000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":45},"experience_years_min":6,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"Azure","optional":true},{"name":"Azure DevOps","optional":true},{"name":"Confluence","optional":true},{"name":"Figma","optional":true},{"name":"Jira","optional":true}],"status":"live","first_seen_at":"2026-08-21T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-15T20:09:09Z","board_verified":true,"closed_at":null,"days_open":86,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":85},"description":"Job Description:\nSenior Product Manager - Commercial Product Manager (Digital Banking - Niche Commercial Segments)\nThe Senior Product Manager defines and executes product strategy for business banking, treasury management, payments, and digital banking solutions. This role translates market and customer insights into prioritized roadmaps and leads the delivery of customer-centric capabilities for financial institutions and their commercial clients. The position will help integrate Qolo payment processing and treasury management capabilities into CSI Digital Banking solutions, align with future Apiture initiatives, and support specialized commercial segments such as title and escrow companies, homeowners’ associations, commercial real estate firms, franchise operators, property managers, and athlete or artist management groups.\nWhat You'll Do\nOwn and execute the product strategy, roadmap, lifecycle, and delivery of business banking, treasury management, payments, and related digital banking capabilities. \nDevelop expertise in the banking, payments, and operational needs of specialized commercial segments, including property management, title and escrow, franchise, commercial real estate, HOA, and similar markets. \nConduct market research, customer discovery, competitive analysis, and trend monitoring to identify opportunities in real-time payments, embedded finance, automation, and commercial digital banking. \nLead the integration of Qolo products and services into CSI’s digital banking ecosystem, including alignment with future Apiture initiatives and CSI’s broader digital banking strategy. \nTranslate market, customer, and business insights into business cases, product requirements, prioritized roadmaps, epics, features, user stories, personas, and user journeys. \nGather, evaluate, and prioritize enhancement requests based on customer value, strategic alignment, business objectives, risk, dependencies, and expected return on investment. \nCollaborate with Product Line Leadership, Engineering, Architecture, UX and Design, Payments, Core Banking, Technical Product Owners, Marketing, Sales, Customer Success, Qolo, and Apiture stakeholders. \nDrive capabilities such as ACH, real-time payments, FedNow, wires, bill pay, Positive Pay, business payments, user entitlements, account structures, APIs, and platform integrations. \nManage and refine product backlogs while ensuring delivery teams have the business context and requirements needed for successful execution. \nTrack milestones, delivery schedules, risks, and dependencies, and provide clear updates to leadership and stakeholders. \nParticipate in User Acceptance Testing to validate completed functionality and confirm that solutions meet customer and business expectations. \nValidate product direction through customer feedback, beta programs, user groups, performance data, and ongoing engagement with financial institutions and commercial clients. \nPartner with Product Marketing to develop positioning, messaging, segment-specific value propositions, launch plans, sales enablement, demonstrations, training, and collateral. \nContribute to pricing and packaging strategies that support adoption, revenue, profitability, and customer value. \nDefine and monitor product success measures, including adoption, revenue, customer satisfaction, and solution performance, and use results to guide optimization. \nSupport annual customer conferences, industry events, customer meetings, partner discussions, and other product demonstrations as needed. \nServe as a subject matter expert in business banking, treasury management, payments, commercial digital banking, and relevant niche market needs. \nMentor Product Managers and Analysts and promote strong product management practices across cross-functional teams. \nSupport governance, risk management, business continuity, and compliance activities for assigned products. \nPerform other duties as assigned. \nRequired Qualifications\nBachelor’s degree or an equivalent combination of education and relevant experience. \n6+ years of product management experience in digital banking, fintech, commercial banking, treasury management, payments, technology, or a related field. \nStrong knowledge of commercial and business banking workflows, including ACH, real-time payments, wires, bill pay, and treasury services. \nExperience defining product strategy and delivering customer-centric software products, integrations, APIs, or digital solutions. \nExperience translating customer and business needs into roadmaps, requirements, epics, features, user stories, and prioritized backlogs. \nProven ability to collaborate across technical and non-technical teams in a cross-functional environment. \nStrong analytical, critical-thinking, communication, organizational, and stakeholder management skills. \nAbility to evaluate customer journeys, user experiences, product performance, risks, and dependencies. \nPreferred Qualifications\nExperience with specialized commercial segments such as property management, title and escrow, homeowners’ associations, commercial real estate, franchises, or similar markets. \nKnowledge of treasury management solutions such as ACH Origination, Positive Pay, Wire Management, Business Payments, user entitlements, and complex account structures. \nExperience managing complex product integrations across multiple platforms and partner ecosystems. \nExperience working in Agile environments and familiarity with the full product development lifecycle. \nPragmatic Certified Level II or higher, or an equivalent product management certification. \nExperience with Azure DevOps, Jira, Confluence, Aha!, or similar product management tools. \nExposure to Figma and collaboration with UX and design teams. \nExperience supporting go-to-market strategy, sales enablement, pricing, packaging, and product commercialization. \nInterest in using AI tools to improve product management workflows and development processes. \nTravel\nUp to 20% travel, including visits to CSI offices, partner locations, customer meetings, industry conferences, and cross-functional project sessions. \nAs a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com\nCSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary\nCSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at  and we will work with you to meet your accessibility needs.\nFor applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com)\nVisa Sponsorship: We are unable to offer visa sponsorship for this position. 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