{"id":980123,"url":"https://alion.io/job/csl-it-infrastructure-director-global-network-connectivity-services","title":"I&T Infrastructure Director, Global Network & Connectivity Services","company":{"id":723138,"name":"CSL Limited","domain":"csl.com","url":"https://alion.io/company/csl-5","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":37,"ghost_share":0,"stale_share":0.784,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["King of Prussia, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":169000,"max_usd":317000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2716},"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Zero Trust","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true},{"name":"ITIL","optional":true},{"name":"VPN","optional":true},{"name":"Zscaler","optional":true}],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-11-06T03:44:08Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"The Director, Global Network & Connectivity Services is responsible for defining, evolving, and operationalizing the enterprise strategy for global network and connectivity services in a mission critical, multinational biotech environment.\nThis role owns the vision, operating model, and outcomes for global connectivity platforms-including LAN, WAN, cloud and hybrid networking, firewall, network access control, and voice-ensuring services are secure, resilient, scalable, and tightly aligned to business priorities across R&D, manufacturing, corporate, and commercial environments.\nAs the enterprise leader for global connectivity, this role ensures consistent service delivery, observability, and operational resilience across regions, sites, cloud platforms, and managed service providers. The Director sets standards, establishes governance, builds organizational capability, and partners across Infrastructure, Security, Cloud, and Application teams to reduce risk, simplify the environment, and enable business transformation.\nReporting to this position:\n5-6 direct reports; network and connectivity technical professionals and an offshore managed services team\nKey Relationships:\nClose relationship with Managed Services Providers and Technology Providers\nMain Responsibilities and Accountabilities:\nEnterprise & Global Connectivity Strategy\nDefine and own the global network and connectivity services strategy and operating model, ensuring consistent capabilities, standards, and outcomes across regions.\nEstablish enterprise and regional reference architectures and technology roadmaps that support site operations, cloud platforms, partner connectivity, and mergers and acquisitions.\nReduce complexity and technical debt through standardization, simplification, and rationalization of legacy technologies and balance global standardization with regional and regulatory requirement\nOperational Resilience & Service Assurance\nEnsure end-to-end availability, performance, and resilience of global connectivity services supporting regulated manufacturing, R&D, and corporate operations.\nOwn service-level expectations (availability, latency, incident trends) and drive proactive risk mitigation, capacity planning, and failure prevention across all regions.\nAct as the senior escalation and decision authority for global connectivity incidents impacting business operations.\nMonitoring, Observability & Enterprise Visibility\nDefine and own the global network monitoring and observability strategy, ensuring consistent visibility across on-prem, cloud, hybrid, and managed service environments.\nEnsure network telemetry (metrics, logs, events, flows) is integrated with the enterprise monitoring and observability platforms to enable correlated, service-level insights.\nUse observability to drive proactive detection, faster root cause analysis, and preventative improvement, not just reactive incident response.\nSecurity, Risk & Compliance\nPartner closely with Information Security to ensure network platforms are secure by design, incorporating zero-trust principles, segmentation, and strong access controls.\nEnsure connectivity services support regulatory and compliance requirements (e.g., GxP, SOX), including audit readiness and traceability.\nBalance risk tolerance, resiliency, and usability in architectural and operational decisions.\nManaged Services & Vendor Ecosystem Leadership\nDrive the managed service strategy and operating model for network services, including clear accountability, performance measures, and escalation paths.\nProvide governance and oversight of managed service providers and key technology vendors, ensuring service quality, cost efficiency, and alignment to enterprise standards.\nOrganizational Leadership & Capability Building\nLead and develop a globally distributed Network & Connectivity Services organization with clear roles, service ownership, and accountability.\nBuild capability in platform operations, automation, observability, and service management.\nShift teams away from reactive operations and device-centric thinking to the end-to-end services, business outcomes and user experiences they support.\nPosition Qualifications and Experience Requirements:\nBachelor’s degree / Master's degree or equivalent experience; education preferably concentrated in IT, Engineering, or Science; ; MBA desirable.\n\n12+ years of progressive experience in enterprise IT infrastructure, with significant focus on network and connectivity services.\n\nPrior leadership experience managing large-scale network engineering and operations teams, with accountability for strategy, service outcomes, and operational resilience\n\nProven experience designing, operating, and modernizing highly available global or multi-site LAN/WAN/WLAN environments.\n\nHands-on experience with hybrid and cloud connectivity (Azure, AWS or GCP).\n\nExperience leading major network transformation initiatives (e.g., SD-WAN, cloud migrations, data center exits).\n\nTrack record of vendor and carrier management, contract negotiation, lifecycle planning, and cost optimization.\n\nExperience operating within regulated enterprise environments.\n\nDemonstrated ownership of network service budgets, forecasting, and financial management.\n\nDemonstrated ability to define vision, strategy, and operating models for network platforms and services aligned to business priorities.\n\nStrategic & Enterprise Leadership\nAligns network and connectivity strategy with business goals and digital transformation initiatives\nAnticipates future connectivity needs and develops scalable, resilient roadmaps\nOperational Excellence\nEnsures high availability, reliability, and performance of enterprise network services\nDrives disciplined incident, problem, and change management practices\nDemonstrates hands-on leadership as needed to drive timely resolution of complex technical issues and maintain operational stability\nSecurity & Risk Awareness\nEmbeds security and resiliency principles into network design and operations\nProactively identifies and mitigates operational, security, and vendor risks\nPeople & Organizational Leadership\nBuilds, mentors, and retains high performing engineering and operations teams\nEstablishes accountability, performance standards, and development pathways\nStakeholder Partnership\nCommunicates complex technical topics effectively to executive and business stakeholders\nActs as a trusted advisor across infrastructure, application, and security teams\nBuilds strong, trust-based relationships across teams and stakeholder groups.\nChange & Program Leadership\nSuccessfully leads large-scale transformations with strong governance and change management\nBalances innovation, risk, and operational stability\nEnterprise Networking\nLAN, WAN, WLAN, and data center networking\nGlobal and multi-site network design and operations\nHigh-availability and resilient network architectures\nCloud & Hybrid Connectivity\nHybrid cloud networking (Azure, AWS, GCP)\nExpressRoute, Direct Connect, VPN, and peering architectures\nCloud network performance and connectivity optimization\nNetwork Security & Edge Services\nNetwork security architecture and segmentation\nZero Trust and SASE networking models\nFirewall and perimeter security technologies\nPrisma Access, Zscaler, and Palo Alto Networks product suite\nOperations & Service Management\nNetwork operations and reliability management\nIncident, problem, and change management\nNetwork monitoring, observability, and performance tools\nIT service management frameworks (ITIL or equivalent)\nVendor & Financial Management\nCarrier, ISP, and network vendor management\nContract negotiation and vendor performance oversight\nBudgeting, forecasting, and total cost of ownership (TCO)\nLeadership & Communication\nTechnical and executive-level communication\nCross-functional collaboration and stakeholder engagement\nHands-on technical leadership during critical incidents\nAbout CSL Behring\nCSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.\nCSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.\nTo learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.\nOur Benefits\nFor more information on CSL benefits visit How CSL Supports Your Well-being | CSL.\nYou Belong at CSL\nAt CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.\nTo learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging\nEqual Opportunity Employer\nCSL is an Equal Opportunity Employer. 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