Clinical Service Engineer

岗位职责 / Responsibilities

1. In-theatre Case Support

• Provide technical and procedural support during live surgical cases using our robotic surgical system.
• Ensure smooth operation and optimal use of the system by clinical users.
• Troubleshoot and liaise with internal teams when technical or procedural issues arise.

2. Clinical Data Capture & Documentation

• Record detailed clinical logs during surgeries, including procedural steps, system usage, and notable events.
• Collect and verify key clinical outcome metrics (e.g., blood loss, operative time, hospital stay, complications).
• Maintain accurate, timely, and regulatory-compliant records.

3. Hospital & Team Collaboration

• Work effectively within the operating theatre environment, following hospital protocols and sterile field requirements.
• Build strong working relationships with surgeons, surgical nurses, research nurses, and hospital administrative staff.

任职要求 / Requirements

• Bachelor’s degree in biomedical engineering, nursing, life sciences, or a related healthcare field.
• Experience working in an operating theatre or clinical setting.
• Strong understanding of surgical procedures and perioperative workflows.
• Prior CRA, CDE, or field clinical specialist experience in the medical device industry.
• Proficiency in capturing and handling clinical data.
• Excellent written and verbal communication skills in English.
• Strong interpersonal skills and ability to work collaboratively with multidisciplinary teams.
• Attention to detail and commitment to maintaining data integrity.