Workflow Coordinator

Responsibilities

• Responsible for the accurate and timely updates of data within internal and external systems
• Communicates with internal operations, finance, sales and technical stakeholders to provide accurate and timely reports according to Service Level Agreements (SLA).
• Responsible to ensure all IT assets are properly recorded and provide accurate reporting for the purpose of assets deployment.
• Communicates with Service Deployment personnels to schedule site survey, site preparations and deployments.
• Communicates with external parties for preparations of Quotations, Delivery and Billing functions.

Requirements

• Min. Diploma Certificate in any field
• At least 2 years of experience working in similar role
• Knowledge of IT equipment such as desktop, laptop, printer and attached peripherals
• installation & maintenance including hardware, software and consumables system upgrades and deployment process
• Must be proficient in Microsoft Applications such as Word, Excel and PowerPoint
• Good oral and written communication skills
• Detail oriented and works with a high degree of accuracy
• Ability to work under pressure and meet tight deadlines.
• Must be self-directed and able to complete assigned jobs with limited supervision

Skills

Certifications, Sales Reporting, Data Synchronization, Hardware, Conducting Surveys, Service Level Agreement, laptop systems, Office Skills, Providing Quotations, Software Upgrades, Work Under Pressure, Good Written Communication Skills, Microsoft Word, Installation, Maintenance and Repair, IT Asset Management, Accuracy and Precision