{"id":3930582,"url":"https://alion.io/job/ctp-printing-packaging-cape-town-client-services-representative","title":"Client Services Representative","company":{"id":4510135,"name":"CTP Printing & Packaging Cape Town","domain":null,"url":"https://alion.io/company/ctp-printing-and-packaging-cape-town","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-05T10:01:05Z","employer_posted_date":null,"last_verified_at":"2026-11-05T10:01:05Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Description\nThe Client Services team are looking to fill the position of a Client Services Representative. The Client Services Representative will report directly to the relevant Client Service Manager.\nREQUIREMENTS:\nGrade 12 (Matric)\nA minimum of 3-5 years’ experience working withing the printing industry is mandatory\nFluent in English\nExcellent verbal and written communication skills (in English)\nExcellent computer skills (Microsoft Office) is mandatory\nAble to multi-task\nGreat organisation skills\nProblem-solving skills\nConfident, friendly, well spoken, presentable and outgoing\nExcellent attention to detail coupled with a high level of accuracy\nTeam player but must be able to work independently as well\nMust be able to follow procedures strictly and to cope well under pressure\nAble to work towards deadlines\nReliable and punctual\nCode 8 drivers’ licence is advantageous\nAttend the various training programmes identified for the role\nAdhere to Health and Safety regulations at all times\nRESPONSIBILITIES:\nProcessing clients’ orders through the MIS Order Management System efficiently.\nLiaise with clients (both internal and external)\nLiaise with suppliers\nProvide support to clients with reference to order and production related queries in an efficient and professional manner.\n\nPackage & Remuneration\nMarket Related\nAbout Us\nCTP Printers Cape Town is one of the region’s premier commercial printing facilities, producing high-volume and high-quality print for national retailers, publishers, corporate clients, and international markets. With state-of-the-art presses and strong technical expertise, we are known for consistency, precision, and operational excellence.\n\nAs an employer, we offer a well-structured work environment that values people as much as performance. Our employees benefit from technical training, cross-functional career opportunities, and the chance to work in an innovative, well-established organisation. 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