{"id":4045650,"url":"https://alion.io/job/cubic-corporation-senior-technical-operations-engineer","title":"Senior Technical Operations Engineer","company":{"id":20722,"name":"Cubic Corporation","domain":"cubic.com","url":"https://alion.io/company/cubic-corporation","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":17,"ghost_share":0,"stale_share":0.706,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"Oracle","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-10T23:35:45Z","employer_posted_date":null,"last_verified_at":"2026-11-10T23:35:45Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"The Senior Technical Operations Engineer is a hands-on technical leader responsible for ensuring the stability, reliability, and performance of Cubic's production systems. This role focuses on diagnosing and resolving complex software defects, customer-reported issues, and configuration issues in live environments. As the engineering authority for assigned programs, the engineer will lead root cause analysis, drive corrective actions, and guide cross-functional teams to maintain operational excellence across mission-critical transportation systems.\n\nKey Responsibilities:\nUnderstand the enterprise architecture end-to-end and own the troubleshooting of production issues across multiple interconnected complex software systems.\nLead the investigation and resolution of high-impact software defects and configuration issues.\nPerform deep-dive root cause analysis across application, infrastructure, and integration layers.\nCollaborate with development, QA, and operations teams to implement permanent fixes and preventive measures.\nMaintain system stability through proactive monitoring and configuration management.\nUnderstand the technical baseline for system architecture, design, and configuration across the full lifecycle.\nDemonstrated experience working in a Technical Business Analyst function, with exposure to analyzing end-to-end business processes and their underlying applications, system components, integrations, and data flows to identify gaps, dependencies, risks, and opportunities for operational and technical improvement.\nServe as the escalation point for complex technical issues affecting production environments.\nPossess strong cross-functional collaboration skills with proven expertise in diagnosing, troubleshooting, and resolving complex technical issues.\nDrive root cause and pattern analysis for recurring production issues, translating findings into sustainable engineering improvements and preventive actions.\nChampion automation and observability improvements to reduce manual intervention, strengthen system reliability, and improve operational efficiency.\nOwn the relationship with the program team and ensure systems meet performance, availability, and supportability targets as dictated by agreed SLAs.\nDevelop and maintain operational documentation, including runbooks, configuration guides, and incident response procedures.\nLead post-incident reviews and drive continuous improvement in support processes.\nInterface with customers and vendors to resolve escalated issues and align technical solutions.\n\nRequired Qualifications:\nBachelor's degree in Engineering, Computer Science, Electrical Engineering, or related field.\nFive (5)+ years of experience in systems engineering, with a strong focus on production support and defect resolution.\nHands-on exposure to incident, problem, and change management processes.\nDemonstrated experience working in a Technical Business Analyst function, with exposure to analyzing end-to-end business processes and their underlying applications, system components, integrations, and data flows to identify gaps, dependencies, risks, and opportunities for operational and technical improvement.\nProven expertise in diagnosing and resolving complex software and infrastructure issues in live environments.\nExperience with monitoring tools, log analysis, and performance tuning.\nFamiliarity with configuration management systems.\nKnowledge of Kafka.\nAbility to navigate ambiguity and create clarity for self and others.\nHands-on exposure to Oracle/SQL querying.\nExposure to a 24x7 rotational shift support function.\nExposure to customer/client interactions and reviews.\n\nPreferred Qualifications:\nExperience in transportation, finance, smart mobility, or another regulated and mission-critical industry.\nExperience with high-availability, fault-tolerance, distributed, and event-driven architectures.\nExperience leading reliability engineering, observability, automation, production modernization, or operational maturity initiatives across large-scale systems.\nExperience working across technology ecosystems in which applications, integrations, field devices, back-office platforms, and operational processes collectively affect customer-facing services.\nKnowledge of security, resilience, disaster recovery, capacity planning, and production-readiness practices for enterprise systems.\nRelevant professional certifications in cloud technologies, IT service management, database technologies, or systems engineering.\nSkills\nKafka, Oracle, Production Support, SQL","description_format":"text","description_chars":4540,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport","C4ISR","Military Training"],"lifecycle":[{"event":"open","at":"2026-11-10T23:35:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["seen:0","win:early"],"computed_at":"2026-11-11T01:51:04Z"},"pay":null,"html_url":"https://alion.io/job/cubic-corporation-senior-technical-operations-engineer","json_url":"https://alion.io/job/cubic-corporation-senior-technical-operations-engineer.json","meta":{"generated_at":"2026-11-11T01:51:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":111,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20722},"rest":"https://alion.io/mcp/rest/get_company?id=20722"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcubic-corporation-senior-technical-operations-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcubic-corporation-senior-technical-operations-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcubic-corporation-senior-technical-operations-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cubic-corporation-senior-technical-operations-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcubic-corporation-senior-technical-operations-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4045650}},{"tool":"search_jobs","arguments":{"company":"cubic.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4045650},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}