{"id":1184162,"url":"https://alion.io/job/cues-global-key-account-manager","title":"Global Key Account Manager","company":{"id":176815,"name":"CUES","domain":"cuesinc.com","url":"https://alion.io/company/cues","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Overland Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":143000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1626},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-01T00:00:00Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-09-29T00:30:49Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Building the people that build the world.\nWith platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.\nAs part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.\nHow you will make an Impact (Job Summary)\nSPX is a diverse team of unique individuals who all make an impact.\nThe primary purpose of Global Key Account Manager is to achieve revenue, profitability and customer satisfaction goals for key accounts in high growth industries. This role will manage business development, pre and post-sales support, channel coordination and operational support for key accounts globally. Project managers and application engineers will report into this role to provide a world class customer experience while achieving growth goals. The individual in this role will demonstrate and implement best practices in professional selling, actively use CRM and other customer management tools and work effectively with reps, internal team members, and marketing and product development to achieve their goals. This role will help refine the current key account program while implementing key corporate initiatives and effectively facilitating the transfer of information between SPX, representatives, and customers. This role meets regularly with customers to discuss goals, needs, general conditions, repairs, upgrades, parts, and major modifications. The incumbent also works with team members to prepare estimates/proposals and perform project management functions as needed and to review performance metrics and market feedback to consistently improve performance. Additionally, the incumbent must know the activity level of competitors in the market and meet booking/revenue goals for each quarter and for the year. The successful incumbent demonstrates a clear sense of urgency and direction while inspiring, leading, and communicating effectively with others. Success in this role requires extensive technical knowledge of assigned product lines, as well as a comprehensive understanding of market conditions and customer needs.\nThis role encourages innovation and continuously improves efficiency of technical support, monitors advances of technology and competition, and supports global and acquisition-related technical issues in areas of expertise.\nWhat you can expect in this role (Job Responsibilities)\nWhile each day brings new opportunities at SPX, your core responsibilities will be:\nActively pursue key accounts (both OEM and end users)\nWork with cross-functional teams to maximize sales globally.\nDevelop strategies for quoting opportunities and setting pricing levels.\nKeep the representatives focused on supporting assigned customers locally and communicating effectively local needs and issues.\nContact and meet with customers to discuss all aspects of proposals and close opportunities.\nMeet annual sales and gross margin goals.\nDevelop and cultivate customer relationships by meeting with customers, conducting presentations, and discussing existing projects.\nRegularly pass information to and from the representatives and SPX Cooling’s headquarters to assist with sales and customer requests.\nDiscuss specific coil products with the representatives and approve aggressive discount levels.\nMonitor transaction pipeline to develop proper forecasts.\nManage and track territory pricing levels, discount levels, and gross margins.\nTravel frequently to support customer needs.\nDocument customer requirements for new products, as well as desired changes/enhancements for existing products\nInfluence and collaborate with R&D, engineering, marketing, manufacturing, and operations to enhance products and responsive to customer needs and marketing opportunities.\nWhat we are looking for (Required/Ideal Experience, Skills, Education)\nWe each bring something to the table, and we are looking for someone who has:\nPERFORMANCE MEASURES\nMeet revenue, bookings and gross margin goals.\nCustomer satisfaction metrics and goals\nImplementation of CRM and professional sales practices\nMonthly accuracy of pipeline\nPEOPLE LEADER COMPETENCIES\nCustomer Focus\nLeadership and team management\nAligning Performance for Success\nContinuous Improvement\nFacilitating Change\nBuilding a Successful Team\nBuilding Strategic Work Relationships\nBuilding Trust \nGaining Commitment\nPlanning and Organizing\nDelegating Responsibility\nCoaching and Developing Others\nContinuous Learning\nCommunication\nEDUCATION/EXPERIENCE\nBachelor’s degree strongly preferred, notably in Engineering or another technical field\n7+ years of experience in rep management, direct sales and key account management\nKnowledge of HVAC/cooling towers\nCERTIFICATION/OTHER SKILLS AND ABILITIES\nProficiency in Microsoft Office\nAbility to effectively manage data and understand analytics using a CRM / pipeline management tool\nDriver’s license and proof of insurance\nWillingness to travel at least 50 percent of the time\nPHYSICAL DEMANDS\nThe physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nOccasionally lifting up to 50 pounds\nBending/stooping about five percent of the time\nKeyboarding/typing\nAbility to effectively read from a computer screen and/or a paper copy\nAbility to handle a large volume of work and perform multiple tasks in a fast paced environment\nAbility to effectively verbally communicate\nWORK ENVIRONMENT\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nOffice environment with varying degrees of noise levels\nMay work outside and may be exposed to bad weather, heat, and/or excessive noise\nHow we live our culture\nOur culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.\nWhat benefits do we offer?\nWe know that the well-being of our employees is integral. Our benefits include:\nGenerous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave\nCompetitive health insurance plans and 401(k) match, with benefits starting day one\nCompetitive and performance-based compensation packages and bonus plans\nEducational assistance, leadership development programs, and recognition programs \nOur commitment to embrace diversity to build a culture of inclusion at SPX\nWe value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.\nSPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.","description_format":"text","description_chars":7998,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing"],"lifecycle":[{"event":"open","at":"2026-09-24T14:28:47Z"}],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":0.9,"p_active":0.762,"p_room":0.75,"age_days":27,"expected_fill_days":31,"reasons":["conf:74","velocity","win:late","comp:brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/cues-global-key-account-manager","json_url":"https://alion.io/job/cues-global-key-account-manager.json","meta":{"generated_at":"2026-09-29T02:52:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2549,"day_limit":5000,"remaining_today":2451,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}