{"id":2185976,"url":"https://alion.io/job/cuh-nhs-digital-operations-manager-digital-services","title":"Digital Operations Manager (Digital Services)","company":{"id":451786,"name":"CUH_NHS","domain":"cuh.nhs.uk","url":"https://alion.io/company/cuh-nhs","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cambridge, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":66582,"max":77368,"currency":"GBP","period":"year","gross":null,"usd_annual":102350},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITIL","optional":false},{"name":"Rest API","optional":false},{"name":".NET","optional":true},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-10-09T14:42:14Z","employer_posted_date":null,"last_verified_at":"2026-10-09T14:42:14Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.\n\nThis vacancy will close at midnight on 15th September 2026.\n\nInterviews are due to be held on 4th November 2026.\n\nAll appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.\n\nRight to Work\n\nAs there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.\n\nDue to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:\n\n- applied for a Graduate visa\n\n- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment\n\nBenefits to you\n\nAt Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.\n\nOn CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.\n\nCUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.\n\nPlease note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.\n\nWe welcome applications from the Armed Forces.\n\n Job description\n\n Job responsibilities\n Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.\n\nThis vacancy will close at midnight on 15th September 2026.\n\nInterviews are due to be held on 4th November 2026.\n\nAll appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.\n\nRight to Work\n\nAs there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.\n\nDue to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:\n\n- applied for a Graduate visa\n\n- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment\n\nBenefits to you\n\nAt Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.\n\nOn CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.\n\nCUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.\n\nPlease note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.\n\nWe welcome applications from the Armed Forces.\n\n Person Specification\n\n Qualifications\n\n Essential\n\n oMaster's degree OR equivalent highly developed knowledge at Masters level in digital/operational management\n\n oEvidence of continuing professional development\n\n oLeadership, digital service management or programme and project management qualification (such as PRINCE2/MSP/AGILE/ITIL) or substantial equivalent experience (A/I)\n\n Desirable\n\n oTraining in digital transformation, service improvement or technical specialism\n\n oProfessional registration e.g. FEDIP, BCS or advanced technical/leadership qualifications\n\n Experience\n\n Essential\n\n oDemonstratable senior experience of leading digital operations and programme management in a large complex healthcare or public sector organisation.\n\n oSenior experience in digital operations, digital performance management and large scale complex digital programmes\n\n oExperience utilising and embedding programme governance frameworks (e.g. PRINCE2, MSP, Agile at scale)\n\n oExperience leading strategic digital or technology enabled change\n\n oExtensive experience shaping and managing large-scale digital portfolios and programme management functions (A/I)\n\n Desirable\n\n oExperience working within the NHS or public sector digital environment\n\n Skills\n\n Essential\n\n oAdvanced skills in strategic planning, technical oversight, complex problem solving and decision making\n\n oAbility to analyse and interpret highly complex digital or technical data\n\n oExtensive leadership and change management skills within digital transformation\n\n oExcellent communication and influencing skills with clinical and technical stakeholders\n\n o High level of digital literacy, including analytics, reporting tools and project systems\n\n o Ability to balance and manage competing digital priorities in high pressure and complex environments\n\n Desirable\n\n oAdvanced programme management, benefits realisation, or technical oversight skills\n\n Knowledge\n\n Essential\n\n oKnowledge and understanding of NHS digital policy, data standards, cyber security and regulatory requirements\n\n oKnowledge and experience of financial and resource planning within digital programmes\n\n oUnderstanding of quality improvement and continuous improvement approaches within transformation or delivery settings.\n\n oHighly developed specialist knowledge of digital operations and service delivery. (A)\n\n oExtensive practical experience of programme management and performance frameworks (A)\n\n Desirable\n\n oKnowledge of interoperability and integration standards, advanced analytics and business intelligence (A)\n\n oKnowledge of national digital transformation programmes, including emerging healthcare technologies and innovation (A)\n\n Additional Requirements\n\n Essential\n\n oThe ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent. (A)\n\n Person Specification\n\n Qualifications\n\n Essential\n\n oMaster's degree OR equivalent highly developed knowledge at Masters level in digital/operational management\n\n oEvidence of continuing professional development\n\n oLeadership, digital service management or programme and project management qualification (such as PRINCE2/MSP/AGILE/ITIL) or substantial equivalent experience (A/I)\n\n Desirable\n\n oTraining in digital transformation, service improvement or technical specialism\n\n oProfessional registration e.g. FEDIP, BCS or advanced technical/leadership qualifications\n\n Experience\n\n Essential\n\n oDemonstratable senior experience of leading digital operations and programme management in a large complex healthcare or public sector organisation.\n\n oSenior experience in digital operations, digital performance management and large scale complex digital programmes\n\n oExperience utilising and embedding programme governance frameworks (e.g. PRINCE2, MSP, Agile at scale)\n\n oExperience leading strategic digital or technology enabled change\n\n oExtensive experience shaping and managing large-scale digital portfolios and programme management functions (A/I)\n\n Desirable\n\n oExperience working within the NHS or public sector digital environment\n\n Skills\n\n Essential\n\n oAdvanced skills in strategic planning, technical oversight, complex problem solving and decision making\n\n oAbility to analyse and interpret highly complex digital or technical data\n\n oExtensive leadership and change management skills within digital transformation\n\n oExcellent communication and influencing skills with clinical and technical stakeholders\n\n o High level of digital literacy, including analytics, reporting tools and project systems\n\n o Ability to balance and manage competing digital priorities in high pressure and complex environments\n\n Desirable\n\n oAdvanced programme management, benefits realisation, or technical oversight skills\n\n Knowledge\n\n Essential\n\n oKnowledge and understanding of NHS digital policy, data standards, cyber security and regulatory requirements\n\n oKnowledge and experience of financial and resource planning within digital programmes\n\n oUnderstanding of quality improvement and continuous improvement approaches within transformation or delivery settings.\n\n oHighly developed specialist knowledge of digital operations and service delivery. (A)\n\n oExtensive practical experience of programme management and performance frameworks (A)\n\n Desirable\n\n oKnowledge of interoperability and integration standards, advanced analytics and business intelligence (A)\n\n oKnowledge of national digital transformation programmes, including emerging healthcare technologies and innovation (A)\n\n Additional Requirements\n\n Essential\n\n oThe ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent. (A)\n\n Disclosure and Barring Service Check\n This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.\n\n Certificate of Sponsorship\n Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (...","description_format":"text","description_chars":14998,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Home office","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-10-09T16:25:00Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.851,"p_room":1,"age_days":5,"expected_fill_days":28,"reasons":["seen:5","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":102350,"is_top_pay":false},"html_url":"https://alion.io/job/cuh-nhs-digital-operations-manager-digital-services","json_url":"https://alion.io/job/cuh-nhs-digital-operations-manager-digital-services.json","meta":{"generated_at":"2026-10-15T15:50:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24217,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":451786},"rest":"https://alion.io/mcp/rest/get_company?id=451786"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcuh-nhs-digital-operations-manager-digital-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcuh-nhs-digital-operations-manager-digital-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcuh-nhs-digital-operations-manager-digital-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cuh-nhs-digital-operations-manager-digital-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcuh-nhs-digital-operations-manager-digital-services"}]}