{"id":4195378,"url":"https://alion.io/job/culina-warehouse-operations-manager-2","title":"Warehouse Operations Manager","company":{"id":720304,"name":"Culina","domain":"culina.co.uk","url":"https://alion.io/company/culina-4","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Haverhill, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T16:31:54Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T20:28:03Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who are Culina?\nCulina is the UK’s leading independent specialist supply chain partner, trusted by some of the nation’s best recognised food, fast-moving consumer goods (FMGC) and retail brands. We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day.\nWe currently have an exciting opportunity in our Chilled & Fresh division - from supplier to shelf, we make fresh supply chains simpler. Our expertise in temperature-controlled logistics ensures products are delivered safely, efficiently and on time, helping customers maximise availability and minimise waste.\n Life in this role\nAs part of our, Chilled & Fresh division, we have an exciting opportunity for an experienced Warehouse Operations Manager to lead our Haverhill warehouse operation.\nReporting into the site leadership team, you will be accountable for the safe, efficient and high-performing operation of the warehouse, leading through Shift Managers and First Line Managers. You will drive performance across Safety, Quality, Cost, Delivery and People, while building an engaged team and embedding a strong continuous improvement culture.\nYou will balance day-to-day operational delivery with longer-term improvement, ensuring the warehouse is well prepared for changing customer, volume and resource requirements.\nContract: Permanent, full-time\nWorking pattern: Monday-Friday, predominantly days, with flexibility to support the operation across all shifts\nHours: 40 contracted hours per week, excluding breaks\nKey accountabilities:\nSafety\nChampion a proactive health and safety culture, ensuring all activity is carried out safely and in line with legislation and company standards.\nDrive proactive risk management through safety observations, near-miss reporting and colleague engagement in safe working practices.\nLead incident investigations and ensure robust corrective and preventative actions are completed.\nQuality\nEnsure compliance with food safety, legality, quality and site audit requirements, maintaining audit readiness and closing improvement actions within agreed timescales.\nDrive compliance with customer specifications, product integrity standards and internal quality checks.\nImplement and monitor processes that minimise errors, damages and customer complaints.\nCost\nManage warehouse expenditure, labour budgets and agency requirements within agreed budgets, reviewing variances and implementing corrective action without compromising safety, quality or service.\nDevelop labour and resource plans that balance customer service with productivity and cost efficiency.\nReduce waste across labour, energy, MHE usage and consumables while maintaining service standards.\nDelivery\nLead safe, on-time and in-full warehouse delivery, deploying resources effectively for volume peaks and changing customer demand.\nDeliver internal KPIs and customer SLAs, with clear performance reporting and ownership of corrective actions.\nMaintain stock control and operational discipline, improving stock integrity, pick accuracy, turnaround times and shift handovers.\nWork with the General Manager, site leadership, transport, systems and SHEQ teams to deliver end-to-end operational effectiveness.\nMaintain and test contingency plans for volume surges, labour and skills shortages, and system downtime.\nPeople\nLead, coach and develop Shift Managers, First Line Managers and colleagues, strengthening leadership capability, succession planning, talent development and retention.\nBuild an engaged, accountable and inclusive team with clear priorities, regular communication, recognition and a strong focus on wellbeing and safety.\nOwn warehouse headcount and skills planning, aligning recruitment, holiday cover, absence management and training with forecast demand.\nEnsure training matrices remain current and colleagues are competent for their assigned duties.\nContinuous Improvement\nLead improvement initiatives that increase productivity, reduce waste and improve service.\nTranslate operational performance into clear, measurable actions using KPI dashboards, structured problem solving and root cause analysis.\nLead cross-functional lean, automation and digitalisation projects, share best practice and support site growth plans.\n What you’ll need\nEssential experience and capability\nSignificant experience leading a large-scale FMCG, food or temperature-controlled warehouse operation.\nProven experience leading managers through managers, with accountability for multi-level operational teams.\nStrong knowledge of labour planning, productivity, agency management and warehouse cost control.\nA demonstrable record of delivering safety, quality, service and cost KPIs.\nExperience of audit readiness, food safety compliance and customer service delivery.\nStrong WMS and operational systems capability.\nEvidence of delivering measurable continuous improvement and productivity gains.\nConfident communication, coaching, decision-making, problem-solving and influencing skills.\nDesirable\nA recognised Lean or continuous improvement qualification.\nIOSH, NEBOSH or an equivalent health and safety qualification.\nExperience implementing warehouse automation, digital tools or operational technology.\n What is in it for you?\nIf you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you.\nCompany Bonus - we achieve more when we work together, that’s why we celebrate our shared success through our bonus scheme.\nPrivate Medical Cover - enjoy peace of mind with access to Bupa's healthcare services.\nSalary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.\nWellbeing Support - your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it.\nEye Care Vouchers - free eye tests and discounts on prescription glasses.\nReward & Recognition - we love celebrating great work, we recognise those who go above and beyond.\nEveryday Discounts - our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.\nYou may have seen that we're on an exciting journey as we bring our businesses closer together and build an even stronger future as one team. As part of this transformation, our businesses have united under a single brand: Culina.\nOver time, our well-known legacy brands, including IPS, Stobart, Great Bear, Fowler Welch, Warrens, CML, Stobart Europe, IRF and iForce, will transition to the Culina brand. During this period, you may still see these names displayed at some of our sites.\nSo, if you've applied for a role with Culina but see one of our legacy brands when you arrive for an interview or site visit, don't worry, you're in exactly the right place.","description_format":"text","description_chars":7043,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Warehousing","Cold Chain"],"lifecycle":[{"event":"open","at":"2026-11-12T20:28:03Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-12T09:37:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-12T22:25:44Z"},"pay":null,"html_url":"https://alion.io/job/culina-warehouse-operations-manager-2","json_url":"https://alion.io/job/culina-warehouse-operations-manager-2.json","meta":{"generated_at":"2026-11-12T22:25:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":47392,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":720304},"rest":"https://alion.io/mcp/rest/get_company?id=720304"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fculina-warehouse-operations-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fculina-warehouse-operations-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fculina-warehouse-operations-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/culina-warehouse-operations-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fculina-warehouse-operations-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4195378}},{"tool":"search_jobs","arguments":{"company":"culina.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4195378},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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