{"id":2558456,"url":"https://alion.io/job/culligan-field-service-technician","title":"Field Service Technician","company":{"id":5045,"name":"Culligan","domain":"culligan.com","url":"https://alion.io/company/culligan-shared-services","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":85,"open_postings":13,"ghost_share":0,"stale_share":0.615,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bayamón, Puerto Rico"],"countries":["PR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":51000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T18:01:32Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-01T17:45:37Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"En Quality Water Service & Distribution Corp. d/b/a Culligan (Culligan), es nuestra misión proveerle al consumidor agua pura, limpia y cristalina mientras le proveemos a nuestros clientes una alternativa costo efectiva y consciente del ambiente.\nEstamos reclutando Técnico de Servicio comprometido a atender a nuestros clientes con el más alto nivel de integridad a la misma vez que busca un beneficio mutuo para nuestra empresa y el cliente. Tiene como objetivo completar las rutas asignadas y los servicios que se le delegaron atendiendo de manera cortés y ética a los clientes y asegurándose de completar la información requerida al completar cada servicio.\nResponsabilidades:\nEl Técnico de Servicio mantiene los estándares de calidad, higiene y servicio, así establecidos por la empresa y sus clientes, al momento de instalar y dar mantenimiento a sus dispensadores y equipos de filtración de agua, máquinas de hielo y máquinas de café en residencias y comercios alrededor de la isla.\nDeberá completar los servicios asignados diariamente, en su totalidad.\nInstalará y ejercerá mantenimiento de “water coolers”, equipos de filtración de agua y máquinas de hielo y máquinas de café.\nCambiará los filtros de los equipos.\nInstalará, removerá y moverá equipos.\nLimpiará y estará a cargo de la sanitación y descalcificación de los equipos.\nEstará a cargo de las reparaciones y resolución de llamadas de servicio.\nEntrega facturas y acuerdos de servicio a clientes.\nEjecuta venta y entrega de productos.\nRegistra todos los servicios realizados y piezas utilizadas en Salesforce.\nManejará su ruta diaria con el fin de completar todos los servicios que fueron asignados.\nEstará a cargo del manejo de su inventario que incluye, pero no se limita a productos, piezas y filtros en el vehículo asignado.\nDeberá realizar evaluación en las facilidades del cliente para la posible instalación.\nMantendrá su vehículo limpio y recogido en todo momento.\nEs responsables de las herramientas brindadas por la compañía en caso de perdidas.\nUtilizará el scanner a la hora de brindar cualquier servicio, al recoger equipos en el almacén o al removerlo del cliente.\nRequisitos Mínimos del Rol:\nHaber completado escuela superior\nExperiencia mínima 1 año en servicio al cliente profesional\nExperiencia mínima 1 año en cumplimiento de rutas y/o logística\nHabilidades en planificación y organización\nAtención al detalle\nRazonamiento, 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