{"id":2442414,"url":"https://alion.io/job/culligan-water-customer-service-representative-onsite","title":"Customer Service Representative- Onsite","company":{"id":2868530,"name":"Culligan Water","domain":"culliganwater.com","url":"https://alion.io/company/culliganwater-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pittsburgh, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-22T15:52:03Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-30T11:37:45Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":37},"description":"CSR\nCustomer Service Representative (Onsite) - Join Our Dynamic Team!\nAre you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and enjoy working where company culture is important? Join our team at Culligan Water in Pittsburgh, PA, where our CSRs don't just provide service; they build lasting customer relationships and deliver exceptional experiences.\nAbout Culligan: Culligan of Pittsburgh, is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers.\nWhat Culligan Offers:\nEnjoy $0 deductible medical insurance with affordable premiums! Dental, vision, life insurance and more included in our comprehensive benefits package.\nCareer growth opportunities through training and development.\nCompetitive base pay, commission, and annual employee incentives.\n401k with employer match.\nAchieve work-life balance with a consistent Monday-Friday 8:00AM-4:30PM schedule. \n7 paid Holidays and a competitive PTO package. \nKey Responsibilities:\nEffectively communicate our products and services to customers and schedule in-home appointments when applicable.\nAddress general water quality concerns and inquiries.\nHandle payments, invoices, billing inquiries, and assist with collections.\nProcess daily and monthly administrative tasks as assigned.\nEfficiently schedule deliveries and service appointments.\nDesired Qualities:\nStrong communication skills, both verbal and written.\nQuick problem-solving abilities for addressing unique customer needs.\nMeticulous attention to detail to ensure accuracy.\nWillingness to become a water treatment expert through training.\nProficiency in Microsoft Office, data entry, and documentation.\nMulti-tasking ability with different computer programs.\nCollaborative team player with a friendly demeanor.\nJoin Culligan Water and embark on a rewarding career in a professional environment where your skills and dedication will be valued. Apply today and be a part of our success story!\nPay Range\n$19—$20 USD\nCheck out all of our awesome career opportunities at Culliganwater.com/careers\nThe Packard Culligan group of dealerships is a family-owned company with values based on accountability, caring about relationships and open-mindedness to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.\nPackard Culligan Offers full-time employees Health Insurance, Dental Insurance, Vision Insurance, 401k, as well as other employee benefits. \nPackard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.","description_format":"text","description_chars":3435,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance","Growth opportunities","Health insurance","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Water Utilities"],"lifecycle":[{"event":"open","at":"2026-10-13T12:32:55Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.678,"p_room":0.75,"age_days":37,"expected_fill_days":43,"reasons":["conf:2","win:late"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/culligan-water-customer-service-representative-onsite","json_url":"https://alion.io/job/culligan-water-customer-service-representative-onsite.json","meta":{"generated_at":"2026-10-30T11:46:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16899,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2868530},"rest":"https://alion.io/mcp/rest/get_company?id=2868530"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fculligan-water-customer-service-representative-onsite"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fculligan-water-customer-service-representative-onsite"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fculligan-water-customer-service-representative-onsite"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/culligan-water-customer-service-representative-onsite\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fculligan-water-customer-service-representative-onsite"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2442414}},{"tool":"search_jobs","arguments":{"company":"culliganwater.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2442414},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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