Office Manager

At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 15 rankings in ENR. With over 70 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless!

Essential Duties & Responsibilities:

• Trusted Support and Adviser: Provide invaluable support and guidance to the leadership team concerning all administrative needs, offering insight and assistance as the office pursues complex and exciting projects.
• Project Support: Assist team members with various project-related tasks, including contract management, fee proposal drafting, report preparation, and presentation development. Conduct quality assurance and quality control checks as needed.
• Office Maintenance: Oversee office maintenance and cleanliness, ensuring a professional and welcoming environment for all team members and visitors. Handle supply ordering and organization, manage incoming calls, and serve as the primary point of contact for office inquiries.
• Meeting Coordination: Attend weekly department meetings, organize agendas, take detailed meeting minutes, and follow up on all actionable items to ensure alignment and progress on key initiatives.
• Travel Coordination and Expense Reporting: Coordinate travel arrangements for team members, including booking flights, accommodations, and transportation. Assist in completing expense reports accurately and promptly.
• Calendar Management: Maintain leadership calendars, scheduling appointments, meetings, and events with efficiency and attention to detail.
• Data Management: Input and maintain accurate data in the company-wide CRM system, ensuring up-to-date and accurate information.
• Business Development and Research: Support business development efforts by conducting research and providing insights into industry trends and opportunities.
• Event Planning: Plan and organize office events, including Happy Hours, team-building activities, and Summer and Holiday parties. Coordinate Lunch and Learns and Birthday and Anniversary celebrations to foster a sense of community and camaraderie.
• Culture Ambassador: Roll out company-wide initiatives and programs to enhance the organization's culture and promote employee engagement and well-being.
• Onboarding Support: Work closely with HR to ensure new hires are onboarded correctly, providing guidance and support throughout the process to facilitate a smooth transition into the organization.
• High-Level Support: Provide high-level support to office leaders, assisting in various administrative tasks, decision-making processes, and strategic initiatives as needed.
• Additional Tasks: Performs other duties or responsibilities as assigned.
• Other duties as assigned.
• Attendance at work during normal business hours.

Knowledge & Skills Required:

• Administrative Expertise: Possess strong administrative skills with a deep understanding of office management procedures, including document management, scheduling, and record-keeping.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with team members, leadership, clients, and vendors.
• Organizational Skills: Strong organizational skills to manage multiple tasks, prioritize deadlines, and ensure efficient office operations.
• Problem-Solving Skills: Proven ability to identify issues, analyze problems, and implement effective solutions in a timely manner.
• Attention to Detail: Meticulous attention to detail to ensure accuracy in all administrative tasks, documentation, and communications.
• Time Management: Exceptional time management skills to handle competing priorities, meet deadlines, and maintain productivity.
• Technology Proficiency: Proficiency in using office software applications such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM systems. Ability to quickly learn and adapt to new software and technology tools.
• Customer Service Orientation: Strong customer service skills with the ability to interact professionally and courteously with clients, vendors, and visitors.
• Conflict Resolution: Ability to handle conflicts or difficult situations diplomatically and effectively, fostering positive relationships within the office environment.
• Event Planning: Experience in planning and organizing office events, including social gatherings, team-building activities, and celebrations.
• Cultural Awareness: Understanding of organizational culture and values, with the ability to embody and promote them as a cultural ambassador.
• Business Acumen: Basic understanding of business principles and practices, including budgeting, expense management, and business development processes.
• Flexibility and Adaptability: Ability to adapt to changing priorities, work independently, and thrive in a fast-paced environment.
• Confidentiality: Discretion and integrity in handling sensitive information and maintaining confidentiality when necessary.
• Team Collaboration: Strong collaborative skills to work effectively with Team Members across departments and levels of the organization.
• HR Knowledge: Basic knowledge of human resources processes, including onboarding procedures, employee relations, and compliance requirements.
• Proactive Mindset: Proactive approach to identifying opportunities for improvement and implementing proactive measures to enhance office efficiency and productivity.

Preferred Education and Experience:

Education: Bachelor's degree in business administration, office management, or related field preferred. Equivalent work experience may be considered in lieu of formal education.

Experience: Minimum 3-5 years of experience in office administration, administrative support, or office management roles, preferably in a fast-paced related industry such as real estate, construction, or professional services.

Preferred Certification: While not required, certification as a Certified Administrative Professional (CAP) or Certified Office Manager (COM) is preferred.

Cumming Group is committed to providing Equal Employment Opportunity in its personnel policies and practices. It is Cumming Group’s policy to recruit, hire, train and promote Team Members and applicants for employment without regard to race, color, creed, religion, age, sex, marital status, registered domestic partner status, genetic information, sexual preference, sexual orientation, gender (including gender expression and gender identity), pregnancy (including childbirth or related medical conditions, including breastfeeding), military service, national origin, ancestry, citizenship, physical disability, mental disability, veteran status or any other protected classification under federal, state, or local law. All such decisions are based on (1) individual merit, qualifications, and competence as they relate to the particular position, and (2) promotion of the principle of equal employment opportunity.

All other terms and conditions of employment, such as compensation, benefits, transfers, layoff, return from layoff, training, education, and social and recreational programs, are administered without regard to the characteristics described above. To this end, Cumming Group complies with all provisions of Title VII of the Civil Rights Act of 1964 as amended, all of the rules, regulations and relevant orders of the Secretary of Labor, and all similar state and local laws.

In addition to base salary, Cumming Group offers a comprehensive benefits package including:

• Medical
• Dental Insurance
• Vision Insurance
• 401(k)
• 401(k) Matching
• Paid Time Off
• Paid Holidays
• Short and long-term disability
• Employee Assistance Program