Agile Coach

Job Summary:

Helps individuals and teams to adopt an agile mindset through coaching on values and principles. Evaluates the needs of teams and recommend appropriate agile frameworks to assist in team maturation. Transitions individuals and teams from a project delivery focus to a value delivery focus. Where appropriate coaches a DevOps mindset and advise on appropriate process and tool adoption to balance stability of systems with the flexibility and flow required for continuous delivery and fast feedback from the market. Works with Agile Center of Excellence and Stakeholders to enable support broader agile transformations and practice adoption.

Key Responsibilities:

Teaches and mentors individuals and teams to develop an agile mindset. Evaluates and advises teams on appropriate agile frameworks and practices. Coaches and mentors Scrum Masters and Product Owners. Advises leaders on removing governance, reporting and policy impediments to an agile transformation. Develops an agile metrics and measures program to provide visibility of agility health and transformation progress. Facilitates workshops on various agile practices and techniques relating to the various roles and functions within an agile organization. Coaches the application of system thinking to identify and remove flow constraints, hand offs, wastes, and impediments. Tailors coaching for teams and individuals to help them identify gaps in performance and achieve high performance over time. Coaches leaders and stakeholders in appropriate behavior and interactions within an agile organization. Develop strong relationships to deliver business value using relevant Business Relationship Management practices.

Competencies:

Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Global perspective - Taking a broad view when approaching issues, using a global lens.

Manages conflict - Handling conflict situations effectively, with a minimum of noise.

Agile Systems Thinking - Embraces a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems to ensure the economic success of the solution.

Agile Systems Thinking - Embraces a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems to ensure the economic success of the solution.

Building High Performance Teams - Identifies and applies critical skills and Lean-Agile principles and practices in the creation of high-performing Agile teams to construct high-quality, well designed technical solutions.

Continuous Delivery Pipeline - Implements the workflows, activities, and automation by providing the enterprise with the capability to shepherd a new piece of functionality all the way from ideation to an on-demand release of value to the end user.

DevOps and Release on Demand - Implements DevOps and a continuous delivery pipeline by providing the enterprise with the capability to release value, in whole or in part, at any time necessary to meet market and customer demand.

Planning and Managing Ceremonies - Plans, schedules, and leads ceremonies that create a cadence for the team to maximize productivity, promote collaboration, maintain transparency, and inspect and adapt so the team can continuously learn and improve.

Release Planning - Plans and manages the release of capabilities, features or products using inputs from the prioritized roadmap, planning, available resources and skills to communicate expected availability and releases of capability.

Project Management - Establishes and maintains the balance of scope, schedule and resources for a temporary effort (a “project”). Ensures results/impact from temporary effort are fully realized as possible.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:

College, university, or equivalent degree in business or related subject, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations.

ICAgile Certified Professional in Agile Coaching Certification (ICP-ACC), SAFe Program Consultant (SPC), Agile Certified Scrum Master (CSM), Professional Scrum Master (PSM), or Safe Scrum Master Certification (SSM) and Safe Advanced Scrum Master (SASM) certifications are preferred.

Experience:

5+ years experience working directly with agile teams demonstrating knowledge and practical experience of the agile frameworks and mindsets including SAFe, Scrum, Lean, DevOps and a strong understanding of Agile Lifecycle Management / DevOps tooling.

• Partner primarily with India-based Power Cells, product teams, and leaders to accelerate adoption of the Product & Platform Operating Model (PPOM) and strengthen product-centric ways of working.
• Assess and advance Power Cell maturity through targeted coaching and capability development, enabling greater team effectiveness, ownership, and long-term independence.
• Partner with Business Owners, Group Product Managers, Product Managers, and Scrum Masters to strengthen outcome management, prioritization, strategic alignment, and value realization practices.
• Develop and scale reusable enablement assets, learning experiences, and communities of practice that increase organizational capability and support consistent adoption across global teams.
• Support the evolution of operating model infrastructure, organizational change initiatives, and coaching approaches required to sustain growth, scale coaching impact, and reduce dependency on direct coaching support.
• Identify and promote opportunities to leverage artificial intelligence, automation, and data-informed practices to improve productivity, decision-making, and scalability of product and platform ways of working.